Customer Support Associate

hace 4 semanas


Medellín Antioquia, Colombia Solvo Global SAS A tiempo completo

**Hello Medellín**

At Solvo Global we are looking for customer service representatives for the isolved campaign.

**Start Date**: September 9th, 2024

**Role**:Customer Support Associate

**Company**:iSolved

**On-site Medellín**

**Address**:Camacol, Cra 63 # 49 A 31, Piso 9.

**Schedule**: There are 4 schedules after training: All Monday to Friday; Weekends off, the schedule will be selected by isolved

8:00 am - 5:00 pm

9.00 am - 6:00 pm

10:00 am - 7:00 pm

**Training schedule**: Monday to friday from 8:00am to 5:00pm (4/5 weeks)

**Salary**:2'800.000 COP

**Responsibilities**:

- Maintain a high rate of isolved client retention by delivering superior customer service and addressing client inquiries effectively.
- Conduct research and resolve client inquiries, providing prompt and accurate solutions.
- Appropriately escalate complex issues for clients and participants, following our standard operating procedures.
- Participate in customer service training programs to enhance your knowledge and skills, enabling you to deliver exceptional support.

**If you are in Medellín, do not hesite to apply**

Tipo de puesto: Tiempo completo



  • Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo

    **¡Hello Medellín!** At Solvo Global we are looking for customer service representatives for the isolved campaign. **Start Date**: September 30th, 2024 **Role**:Customer Support Associate **Company**:iSolved **On-site Medellín** **Address**:Camacol, Cra 63 # 49 A 31, Piso 9. 8:00 am - 5:00 pm 9.00 am - 6:00 pm 10:00 am - 7:00 pm **Training...


  • Perímetro Urbano Medellín, Colombia Solvo Global A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Associate at Solvo Global. As a key member of our support team, you will play a crucial role in delivering exceptional customer service and ensuring client satisfaction.Key Responsibilities:Respond to a high volume of support inquiries from...


  • Otra (Antioquia), Colombia Solvo Global A tiempo completo

    We are seeking highly enthusiastic individuals to join our team as isolved Customer Support Associates. Even if you have limited experience, we welcome candidates who possess strong English-speaking skills and a passion for delivering outstanding customer support.Responsabilities:Respond to a large volume of support calls and emails from our clients in a...


  • Otra (Antioquia), Colombia Solvo Global A tiempo completo

    Aptos">We are seeking highly enthusiastic individuals tojoin our team as isolved Customer Support Associates. Even if you have limited experience, wewelcome candidates who possess strong English-speaking skills and a passion fordelivering outstanding customer support.Responsabilities:Aptos">Respond to a largevolume of support calls and emails from our...


  • Medellín, Antioquia, Colombia SOLVO S.A.S A tiempo completo

    We are seeking highly enthusiastic individuals to join our team as isolved Customer Support Associates. Even if you have limited experience, we welcome candidates who possess strong English-speaking skills and a passion for delivering outstanding customer support.Responsabilities:1) Respond to a large volume of support calls and emails from our clients in a...

  • Customer Support

    hace 3 semanas


    Medellín, Antioquia, Colombia Webxloo, LLC A tiempo completo

    RESPONSIBILITIES: - Assist clients with product inquiries, troubleshooting, and technical support - Conduct outbound calls to follow up on customer inquiries and resolve any outstanding issues - Maintain accurate and detailed records of customer interactions and transactions - Collaborate with internal teams to escalate and resolve complex customer issues -...


  • Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo

    **Position**: Customer Support Specialist Ready to Make a Difference? Join Our Team! Do you have a passion for helping people and solving problems? We’re looking for enthusiastic, customer-focused individuals to join our team as Customer Support Specialist! Be the first point of contact for our valued customers and ensure they receive the outstanding...


  • Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo

    **Role**: Customer Support Associate **Schedule**: Availability Monday to friday 7:00 am - 7:00 pm CT. Horario: Training de Lunes a Viernes de 08:00am a 5:00pm (primeras 4 a 5 semanas) Horario: Operaciones puede ser: 7:00am a 4:00pm, 8:00am a 5:00pm, 9:00am a 6:00pm, 10:00am a 7:00pm, 11:00am-8:00pm. **Remuneración**: 2.800.000 M **Modalidad**: **Job...

  • Customer Support Agent

    hace 2 días


    Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo

    **Position**: Customer Support Agent Ready to Make a Difference? Join Our Team! Do you have a passion for helping people and solving problems? We’re looking for enthusiastic, customer-focused individuals to join our team as Customer Support Agent! Be the first point of contact for our valued customers and ensure they receive the outstanding support they...


  • Medellín, Colombia SOLVO S.A.S A tiempo completo

    We are seeking highly enthusiastic individuals to join our team as isolved Customer Support Associates. Even if you have limited experience, we welcome candidates who possess strong English-speaking skills and a passion for delivering outstanding customer support.Responsabilities:1) Respond to a large volume of support calls and emails from our clients in a...


  • Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo

    **Responsabilidades** - Mantener una alta tasa de retención de clientes aislados ofreciendo un servicio al cliente superior y respondiendo eficazmente a las preguntas de los clientes. - Investigar y resolver las consultas de los clientes, proporcionando soluciones rápidas y precisas. - Escalar adecuadamente cuestiones complejas para clientes y...


  • Medellín, Antioquia, Colombia SupportYourApp A tiempo completo

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our...

  • Support Analyst, Colombia

    hace 3 semanas


    Medellín, Antioquia, Colombia Ci&T A tiempo completo

    We are** tech transformation** specialists, we are** CI&T. We combine the disruptive power of Artificial Intelligence with human expertise to support large companies in navigating changes in technology and business. With 30 years of experience, 6,000 workers, offices in 10 countries and talents across 5 continents. We operate in the fields of design,...


  • Medellín, Antioquia, Colombia SuperStaff A tiempo completo

    Position OverviewSuperStaff is seeking a dedicated customer support specialist who will engage with clients through various communication channels, including text, phone, email, and online chat. This role is crucial in providing assistance and information regarding specific products or services, ensuring that customer issues and inquiries are addressed...


  • Medellín, Antioquia, Colombia Talentek By Hubtek A tiempo completo

    **Talentek by Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent and Technology **services. In our **modern offices**, we provide different amenities such as casual...


  • Medellín, Antioquia, Colombia SupportNinja A tiempo completo

    SupportNinja - Bilingual Customer Support SpecialistAt SupportNinja, we are dedicated to fostering growth and development. Established in 2015, our mission is to assist businesses in overcoming scalability challenges while connecting them with a diverse talent pool. We aim to redefine the Business Process Outsourcing landscape by nurturing exceptional...


  • Medellín, Colombia Genius Sports A tiempo completo

    SkillsWe are looking for a Sports Customer Support Supervisor to lead and manage our team of analysts, ensuring the highest quality support for the Genius Sports Leagues and Federations Products and Data collection tools. This role requires leadership skills, people management, and product expertise. The supervisor will excel in the team’s organization,...

  • Client Support Specialist

    hace 2 semanas


    Medellín, Antioquia, Colombia Teleperformance A tiempo completo

    Overview Customer Service Associate Why Choose Teleperformance? With operations in over 91 countries, we are recognized as a leader in the industry. Great Place to Work has acknowledged us as one of the top companies globally. Our commitment to innovation drives us to continuously exceed expectations. Are you prepared to collaborate with an...


  • Medellín, Antioquia, Colombia SupportNinja A tiempo completo

    SupportNinja - Bilingual Customer Support SpecialistAt SupportNinja, we are dedicated to fostering growth and development. Our journey began in 2015 with a mission to assist businesses in navigating scalability challenges while connecting them with a diverse talent pool. We aim to redefine expansion by nurturing exceptional talent, integrating innovative...

  • Client Support Specialist

    hace 2 semanas


    Medellín, Antioquia, Colombia Teleperformance A tiempo completo

    Overview Customer Service Associate Why Choose Teleperformance? With operations in over 91 nations, we stand as the frontrunner in the industry. Recognized by Great Place to Work as one of the premier companies globally, we are committed to continuous innovation and exceeding expectations. Are you prepared to collaborate with an exceptional team?...