Customer Support Specialist
hace 4 días
**Position**: Customer Support Specialist
Ready to Make a Difference? Join Our Team
Do you have a passion for helping people and solving problems? We’re looking for enthusiastic, customer-focused individuals to join our team as Customer Support Specialist Be the first point of contact for our valued customers and ensure they receive the outstanding support they deserve.
**Site**: MURANO - Calle 40sur # 41-44, Envigado
**Shift days**: Monday - Saturday 7:00 am to 9:00 pm (Full Availability)
**Start Date**: September 25th
**What you'll do**:
- Resolve inquiries and complaints with efficiency, always aiming to turn problems into positive experiences.
- Process orders, returns, and product information requests, making each interaction smooth and satisfying.
- Collaborate with team members to ensure fast and seamless service across all departments.
- Stay updated on product knowledge to give expert recommendations and guidance.
**Why You'll Love Working with Us**:
- Growth opportunities - we love promoting from within
- A vibrant, team-oriented work environment.
- Comprehensive health benefits and wellness programs.
**Qualifications**: 6 months or more of Customer Service/BPO experience. English level B2+ and up.
**Job Types**: Full-time, Permanent
Pregunta(s) de postulación:
- ¿Tienes mínimo 6 meses de experiência en Customer Service Bilingüe?
- ¿Cuentas con un nível de Inglés superior al 85%/B2+?
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