Customer Support Agent

hace 3 meses


Medellín Antioquia, Colombia Solvo Global SAS A tiempo completo

**Position**: Customer Support Agent

Ready to Make a Difference? Join Our Team

Do you have a passion for helping people and solving problems? We’re looking for enthusiastic, customer-focused individuals to join our team as Customer Support Agent Be the first point of contact for our valued customers and ensure they receive the outstanding support they deserve.

**Site**: MURANO - Calle 40sur # 41-44, Envigado

**Shift days**: Monday - Friday 7:00 am to 9:00 pm (Full Availability)

**Start Date**: September 25th

**What you'll do**:

- Resolve inquiries and complaints with efficiency, always aiming to turn problems into positive experiences.
- Process orders, returns, and product information requests, making each interaction smooth and satisfying.
- Collaborate with team members to ensure fast and seamless service across all departments.
- Stay updated on product knowledge to give expert recommendations and guidance.

**Why You'll Love Working with Us**:

- Growth opportunities - we love promoting from within
- A vibrant, team-oriented work environment.
- Comprehensive health benefits and wellness programs.

**Qualifications**: 6 months or more of Customer Service/BPO experience. English level B2+ and up.

**Job Types**: Full-time, Permanent

Application Question(s):

- ¿Tienes mínimo 6 meses de experiência en Customer Service Bilingüe?
- ¿Cuentas con un nível de Inglés superior al 85%/B2+?


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