Customer Support Associate

hace 2 meses


Medellín Antioquia, Colombia Solvo Global SAS A tiempo completo

**Hello Medellín**

At Solvo Global we are looking for customer service representatives for the isolved campaign.

**Start Date**: September 30th, 2024

**Role**:Customer Support Associate

**Company**:iSolved

**On-site Medellín**

**Address**:Camacol, Cra 63 # 49 A 31, Piso 9.

8:00 am - 5:00 pm

9.00 am - 6:00 pm

10:00 am - 7:00 pm

**Training schedule**: Monday to Friday from 8:00am to 5:00pm (4/5 weeks)

**Salary**:2'800.000 COP

**Responsibilities**:

- Maintain a high rate of isolved client retention by delivering superior customer service and addressing client inquiries effectively.
- Conduct research and resolve client inquiries, providing prompt and accurate solutions.
- Appropriately escalate complex issues for clients and participants, following our standard operating procedures.
- Participate in customer service training programs to enhance your knowledge and skills, enabling you to deliver exceptional support.

**If you are in Medellín, do not hesite to apply**

Tipo de puesto: Tiempo completo

Fecha límite para postularse: 17/09/2024



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