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IT Support Specialist
hace 6 días
IT Support Specialist (Remote)
- Install, configure, and maintain computers and peripherals
- Provide guidance and training to staff in resolving problems and queries.
- Document resolution for future reference
- Document technical procedures and user guides.
- Maintain Help Desk ticket via the ticketing system and escalates support issues that cannot be resolved by simple corrective measures
- Provide preventative and reactive maintenance to hardware and software when required
- Assisting with maintaining hardware inventory records
- Creating and maintaining technical documentation of systems configurations and processes
**Salary**: From $1 per month
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