Wordpress Support Specialist

hace 5 meses


Desde casa, Colombia Pronto Marketing A tiempo completo

The WordPress Support Specialist is responsible for providing top-notch technical support for our clients' WordPress websites. This includes troubleshooting technical issues, handling site updates, and assisting with site management on the Elementor platform. As a critical part of our 24/7 support team, the specialist should be customer-focused, have excellent problem-solving skills, and be able to work under pressure.

**Responsibilities and Duties**:

- Conduct regular site updates and maintenance on the Elementor platform.
- Troubleshoot and resolve issues related to WordPress themes, plugins, and core updates.
- Work closely with the development team to handle more complex issues or site enhancements.
- Participate in ongoing training to stay current with WordPress and Elementor developments.
- Provide excellent customer service, maintaining high customer satisfaction ratings.

**Requirements**:
**Qualifications**:

- Proven experience as a WordPress Support Specialist or similar role.
- Strong knowledge of WordPress, including themes, plugins, and core updates.
- Proficient in HTML, CSS, JavaScript, and PHP.
- Experience with the Elementor platform.
- Exceptional problem-solving skills and attention to detail.
- Excellent written communication skills for customer support.
- Ability to work in a team and handle multiple tasks concurrently.
- Familiarity with SEO services and Google Ad services is a plus.


  • Wordpress Developer

    hace 5 meses


    Desde casa, Colombia Outliant A tiempo completo

    **About us**: Outliant is a fully-remote, US-based, digital product development and startup consulting company, with a team of culturally diverse creators whose exceptional skills and talents help conceive seamless digital products. Our teams exhibit work-play energy that supports individual growth, as well as encourages the freedom of creativity and...

  • IT Specialist

    hace 5 meses


    Desde casa, Colombia Roads Consulting A tiempo completo

    **Position Name**:IT Specialist We are a dynamic and rapidly growing company seeking an experienced Senior IT Specialist to join our talented team of consultants. We pride ourselves on delivering innovative solutions to our clients. We value collaboration, expertise, and a strong commitment to customer satisfaction. **Job purpose** As an IT Specialist,...


  • Desde casa, Colombia Lean Tech A tiempo completo

    Lean Tech is a** fast-growing** company located in **Medellín, Colombia**. We currently have one of the most prominent networks within the **entertainment**, **financial, **and **logistics** industries. Our corporate projections represent **hundreds** of opportunities for our professionals to **grow** and **boost** their careers. Working with us means...


  • Desde casa, Colombia My VA Support A tiempo completo

    We're Hiring: CRM Automation Specialist at MyVA Support! At MyVA Support, we're eagerly seeking a CRM Automation Specialist, with proficiency in Zoho and other CRM platforms, to join our forward-thinking team. This role is tailored for those who have a deep understanding of marketing strategies and are skilled in optimizing customer relationship management...


  • Desde casa, Colombia EPAM Systems A tiempo completo

    We are looking for a remote Lead WordPress Developer to join our team. You will take charge of our marketing website, designing, implementing, and maintaining it to ensure a visually appealing and high-performing site. Leveraging your deep knowledge of WordPress, front-end programming languages, and content management skills, you will also manage projects...


  • Desde casa, Colombia EPAM Systems A tiempo completo

    We are looking for a remote Chief WordPress Developer to join our team. You will take charge of our marketing website, designing, implementing, and maintaining it to ensure a visually appealing and high-performing site. Leveraging your deep knowledge of WordPress, front-end programming languages, and content management skills, you will also manage projects...

  • IT Support Specialist

    hace 5 meses


    Desde casa, Colombia Cozymeal A tiempo completo

    Consumers and companies alike use Cozymeal to discover new ways to connect through classes, food tours, mixology and other unforgettable culinary experiences. Whether it be for date nights, birthdays, holiday celebrations or team building events, you’re guaranteed a world-class experience. Plus, you can purchase our curated, high-quality cookware as a gift...

  • IT Support Specialist

    hace 5 meses


    Desde casa, Colombia EnsembleIQ A tiempo completo

    **About the Role**: We are looking for an IT Support Specialist to be responsible and accountable for the smooth running of our computer systems and help our staff solve day to day technical issues. You will provide friendly, efficient and timely support to our staff across North America. **Key Responsibilities**: - Support our staff’s day to day IT...


  • Desde casa, Colombia My VA Support A tiempo completo

    This is a remote position. Join our web design team as a Social Media Specialist! At our small business, we offer a fun yet professional work environment. This position is fully remote, providing you the flexibility to work from anywhere. In your role as a Social Media Specialist, you will manage client social media accounts, research marketing trends,...


  • Desde casa, Colombia Heinsohn Business Technology A tiempo completo

    Heinsohn Business Technology is a Colombian software company with a wide range of clients across the Americas is looking for top-notch professionals to be part of our international team as Application support specialist to rock it! Let's grow together in a multicultural team! Tasks You'll be part of an international teamwork where you'll have different...

  • IT Support Specialist

    hace 5 meses


    Desde casa, Colombia TheCompulab Corp A tiempo completo

    **IT Support Specialist** Do you thrive serving a diverse group of small business clients and solving their IT issues? If so, we want to hear from you. TheCompuLab, a Managed Service Provider, is looking for a talented Technical Support/Help Desk to provide technical support to our customers, troubleshooting hardware/software related issues and receiving...

  • IT Support Specialist

    hace 4 meses


    Desde casa, Colombia Global Corp A tiempo completo

    IT Support Specialist Do you thrive serving a diverse group of small business clients and solving their IT issues? If so, we want to hear from you. TheCompuLab, a Managed Service Provider, is looking for a talented Technical Support/Help Desk to provide technical support to our customers, troubleshooting hardware/software related issues and receiving and...

  • Customer Success

    hace 5 meses


    Desde casa, Colombia Pavago A tiempo completo

    **Job Title**: Customer Success and Support Specialist **Position Type**: Contract, Full-Time, Remote **Working Hours**: US - CST **About Pavago** **Responsibilities**: - **Demos and Onboarding**: Assist with conducting product demos, collaborating with the sales team to showcase features and benefits to potential customers. Participate in onboarding...


  • Desde casa, Colombia Kisi A tiempo completo

    **Who we are**: We are Kisi, a physical security technology company that accelerates a world where the right people can share physical resources at any time. Founded in 2012, Kisi operates from a headquarter in Brooklyn (USA), an office in Stockholm (Sweden), and a remote team across the globe. **What we do**: We bring simple and secure physical security to...


  • Desde casa, Colombia Kisi A tiempo completo

    **Who we are**: We are Kisi, a physical security technology company that accelerates a world where the right people can share physical resources at any time. Founded in 2012, Kisi operates from a headquarter in Brooklyn (USA), an office in Stockholm (Sweden), and a remote team across the globe. **What we do**: We bring simple and secure physical security to...


  • Desde casa, Colombia Keep A tiempo completo

    **Our Journey at Keep**: At Keep, we embarked on a mission started by a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology? This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from...


  • Desde casa, Colombia Lean Tech A tiempo completo

    **Overview**: Provides direct technical support to internal business customers for software and hardware issues. Completes initial ticket assessment, researches potential solutions, and delivers fixes to the end user. Collects information from internal customers and works towards timely resolution. Collaborates with Tier II internal and external IT and...

  • L2 Support Specialist

    hace 5 meses


    Desde casa, Colombia Intellias A tiempo completo

    Dive deep into Digital! For 20 years Intellias has been developing top-tier digital solutions for the world’s leading companies, keeping them in line with the latest technology trends. Join in and provide innovations for the future! - Project Overview: Our client offers the best online gaming platform of its kind: Alira. In its 20 years, the platform has...


  • Desde casa, Colombia US-based Technical Concierge Company A tiempo completo

    **Technical Support Specialist - Colombia/Ecuador** **Compensation**: $6,000 - $7,200 yearly **Responsibilities**: - Identify, thoroughly research, and resolve intricate technical problems, documenting and monitoring their progress for timely resolution. - Ability to work in a fast-paced environment. - Diagnose, troubleshoot, and replicate customer...


  • Desde casa, Colombia TripleTen A tiempo completo

    At TripleTen, we're building an international family of digital re-skilling products to help people with versatile backgrounds learn a new profession and build a sustainable career in tech. Our program graduates have landed jobs at top companies like Tesla, Spotify, PlayStation, Google, and Microsoft. So far, over 5,000 students have chosen TripleTen, and...