Employee Relations Analyst

hace 4 meses

Bogotá Cundinamarca, Colombia Johnson & Johnson A tiempo completo

.

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

We are searching for the best talent for Employee Relations Analyst to be in Bogotá, Colombia.

Purpose:
Our ERLR Function (Employee Relations and Labor Relations) at Johnson & Johnson is grounded in our Credo, a trusted partner and advisor to our leaders and stakeholders and helps shape our global employee experience.

The ERLR Analyst role supports the operations of the ERLR function through close collaboration with the ERLR Partners and Managers on various employee-related issues. As the first line of contact for ERLR inquiries and policy-related questions, they also provide guidance and assistance to employees. Taking ownership of employee questions, they independently resolve issues or escalate them to the appropriate ERLR professional based on complexity.

The ERLR Analyst contributes to ERLR operational activities. They ensure the timely and effective management of ERLR cases within their region. This may involve triaging requests, following up with case updates, and ensuring all necessary documentation is provided and archived. They also produce reports on ERLR metrics and workforce data, which assist ERLR professionals in managing cases effectively and proactively identifying trends or issues.

The ERLR Analyst ensures that service requests are resolved within defined time periods, and that a high level of accuracy and quality is maintained. Treating the workforce with dignity and respect, they handle sensitive matters with confidentiality, trust, and integrity. They also establish standards and guidelines to ensure consistency and best practices are followed.

In addition, the ERLR Analyst acts as an assistant Team Lead in the absence of the ERLR Senior Analyst or when they are unavailable

You will be responsible for:

- Respond to Employee Relations requests, prioritizing them based on their importance.
- Determine if there has been a violation of policies or practices by reviewing relevant policies
- Build trusted partnerships with customers, team members, and stakeholders through effective communication (written and verbal)
- Investigate and resolve issues promptly, escalating inquiries when required
- Develop investigation plans and manage them effectively, including assigning resources, identifying witnesses, and scheduling interviews. Assist the ERLR Partners and Managers in drafting investigation communications.
- Identify potential early performance cases and gather supporting information. Create draft performance improvement plans (PIP) and corrective action steps.
- Identify areas for process improvement and support implementation
- Produce and interpret global reports and data with ERLR information for ERLR Leadership
- Provide insights on trends and opportunities within the ERLR or HR field of expertise
- Support employee communications on company wide policy changes
- Contribute to training initiatives to enhance performance and continuous learning of employees and people leaders in the organization
- Maintain accurate documentation, identify operational improvements, and ensure timely resolution of assigned tasks and inquiries
- Establish and maintain a confidential and sensitive work environment, focusing on customer service by handling all customer requests in a professional manner using judgement, coaching and advisory skills.

Dueties & Responsibilities
- Perform special projects and related duties as assigned.
- Work in collaboration with other ERLR team members to execute tasks and fulfill key deliverables, seeking input and assistance as needed.
- Participates in scheduled and ad hoc training in order to improve performance, process acumen and gain additional knowledge on ERLR processes.

**Qualifications**:

Required Minimum Education: College Graduate

Required Years of Related Experience: 2 - 4 years of related experience
- Fluent in English and Spanish Language (written and verbal)
- Experience working in an HR function
- Ability to accurately collect information in order to understand and assess the clients’ needs and situation
- Exercises thoughtful judgement when giving advice to support action and identifies when escalation is required
- Excellent written and verbal communication skills; manages

  • Employee Relations Senior Analyst

    hace 4 meses

    Bogotá, Cundinamarca, Colombia Johnson & Johnson A tiempo completo

    For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s...

  • Employee Relation Labor Relations Analyst

    hace 1 mes

    Bogotá, Cundinamarca, Colombia Johnson & Johnson A tiempo completo

    DE&I Statement For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve...

  • Employee Relations Expert

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Carlson Wagonlit Travel (Hauptsitz Deutschland) Cwt Beheermaatschappij B.V. Deutschland A tiempo completo

    Job OverviewCWT, a leading digital travel management company, seeks an Employee Relations Expert to join its Human Resources team. This role is responsible for providing support in employee coaching, performance counselling, and HR practices to enable employees and managers to make informed decisions.About the RoleThis position acts as a liaison between...

  • Employee Relations Strategist

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Publicis Groupe A tiempo completo

    **Job Title:** Employee Relations StrategistWe are seeking an experienced Employee Relations Strategist to join our team at Publicis Groupe. In this role, you will be responsible for overseeing key employee journey moments and ensuring the correct procedure is followed for all employees across Costa Rica, Colombia, Argentina, Perú, and...

  • Employee & Labor Relations Specialist

    hace 2 meses

    Bogotá, Cundinamarca, Colombia CWT A tiempo completo

    Employee & Labor Relations Specialist - (240000F4) **CWT** is one of the world's leading digital travel management companies and as a Business-to-Business-for-Employees (B2B4E) travel management platform, companies and governments rely on us to keep their people connected - anywhere, anytime, anyhow - and across six continents, we provide their employees...

  • Employee Relations Expert

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Carlson Wagonlit Travel (Hauptsitz Deutschland) Cwt Beheermaatschappij B.V. Deutschland A tiempo completo

    Job SummaryWe are seeking an experienced Employee Relations Expert to join our Human Resources team. In this role, you will provide support in employee coaching, performance counseling, and HR policy interpretation.

  • Employee Relations Associate

    hace 4 meses

    Bogotá, Cundinamarca, Colombia Johnson & Johnson A tiempo completo

    . For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the...

  • Employee Relations Case Manager

    hace 4 meses

    Bogotá, Cundinamarca, Colombia British Council A tiempo completo

    Employee Relations Case Manager **Date**:2 Sep 2024 **Location**: Bogota, Americas, CO Bogota, Americas, CO Medellin, Americas, CO Bogota, Americas, CO **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help...

  • Global Employee Relations Specialist

    hace 1 mes

    Bogotá, Bogotá D.E., Colombia Carlson Wagonlit Travel (Hauptsitz Deutschland) Cwt Beheermaatschappij B.V. Deutschland A tiempo completo

    Job SummaryWe are seeking a skilled Global Employee Relations Specialist to join our team. This role will be responsible for providing support in employee coaching, performance counseling, and HR practices to enable employees and managers to make informed decisions.

  • Senior Manager, Analyst Relations

    hace 1 mes

    Bogotá, Colombia TeleTech Holdings, Inc. A tiempo completo

    Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Senior Analyst, Investor Relations working hybrid in Bogota, Colombia, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to...

  • Employee Relations Specialist

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Iron Mountain A tiempo completo

    Company Overview:Iron Mountain is a global organization focused on transformation and innovation in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage. We partner with customers worldwide to preserve their valuable artifacts, extract more from their inventory, and protect their...

  • Analyst, Cala Owner Relations and Franchise

    hace 3 meses

    Bogotá, Cundinamarca, Colombia Hilton A tiempo completo

    Analyst, CALA Owner Relations and Franchise Openings - Colombia OR Mexico **The location for this position is Bogota, Colombia, OR Mexico City, Mexico ** This is your chance to be part of an in-house Owner Relations team that delivers responsive support to Owners and Hotel Leaders across the CALA region (Caribbean and Latin America) with over 210 hotels in...

  • HR Manager

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Cwt A tiempo completo

    Company OverviewCWT is a leading digital travel management company that provides innovative technology and a secure travel experience to employees worldwide.Job DescriptionWe are seeking an experienced HR Manager to support our employee relations and compliance efforts in Bogota. As a key member of our Human Resources team, you will provide guidance on HR...

  • HR Specialist for Employee Relations and Compliance

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Carlson Wagonlit Travel (Hauptsitz Deutschland) Cwt Beheermaatschappij B.V. Deutschland A tiempo completo

    Job OverviewAs an HR Specialist for Employee Relations and Compliance at Carlson Wagonlit Travel (Hauptsitz Deutschland) / Cwt Beheermaatschappij B.V. Deutschland, you will play a vital role in maintaining a positive workplace culture where all employees are empowered to wow our customers.The ideal candidate will have minimum 5+ years of HR experience,...

  • Na Employee Relations Delivery Team Lead

    hace 4 meses

    Bogotá, Cundinamarca, Colombia Johnson & Johnson A tiempo completo

    For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s...

  • Employee Relations Investigator, International Markets Centralized Investigations

    hace 1 semana

    Bogotá, Colombia Amazon A tiempo completo

    DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our...

  • Strategic Relations Manager

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Teletech Holdings, Inc. A tiempo completo

    About the RoleWe are seeking a skilled Sr. Analyst, Investor Relations to join our Marketing team in Bogota, Colombia.Key ResponsibilitiesManage analyst requests for information (RFIs), surveys, customer reference requests, regular analyst briefings, and analyst presentations.Collaborate with cross-functional teams to define Analyst Relations goals, measure...

  • Administrative Support Specialist

    hace 7 días

    Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completo

    About IngepsyIngepsy is a world leader in payments and technology, with over 259 billion transactions flowing safely between consumers, merchants, financial institutions, and government entities each year. Our mission is to connect the world through innovative, convenient, reliable, and secure payments networks, enabling individuals, businesses, and...

  • Employee Operations Specialist

    hace 7 meses

    Bogotá, Colombia Publicis Groupe A tiempo completo

    Job Description What you’ll do: The EO Specialist will oversee different key employee journey moments, ensuring the correct procedure and necessary course of action for all employees across Costa Rica, Colombia, Argentina, Perú and México. Reponsibilities · Supports the execution and administration of the employee offboarding process...

  • Digital Experience Manager

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Teletech Holdings, Inc. A tiempo completo

    OverviewTeletech Holdings, Inc. is a global leader in customer experience technology and services.Salary$85,000 - $110,000 per year, depending on experience and qualifications.About the RoleWe are seeking a highly skilled Digital Experience Manager to join our team in Bogota, Colombia. As a key member of our Marketing department, you will be responsible for...