Global Services Procurement R2p Associate

hace 5 días

Bogota, Colombia Johnson & Johnson A tiempo completo

At Johnson & Johnson, the largest healthcare company in the world, we come together with one purpose: to profoundly change the trajectory of health for humanity.

Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.

When You Join Johnson & Johnson, Your Next Move Could Mean Our Next Breakthrough.

Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.” There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.

**As a Requisition-to-Pay Associate**:
The R2P Associate will be responsible for being the “single point of contact” (SPOC) for interactions between the requesters and business partners and the sourcing specialists, category leaders, accounts payable specialists and HelpDesk, ensuring a positive and compliant end user experience. These interactions would primarily be (but not limited to) providing general assistance to their purchases needs, processing and supporting their transactions, system doubts/issues, and general assistance in such as requisition creation, PO creation, receiving, invoice block resolution, PO closer and status updates.

As an Associate you will be accountable for creating a seamless experience for the requestor/business partner when using the Procurement services by coordinating the processes/interactions with the different stakeholders and support areas. As well as receive, analyze, and resolve procurement process inquiries and disputes.

Monitor compliance, conduct business review meetings, and perform data analysis to be able to provide insights and create action plan in order to contribute to main critical metrics and improve service.

Part of the role is to have continues improvement by mapping and leading initiatives and projects, locally, regionally, or globally to ensure customer experience is the central reason of this. As well to support initiative related to automations, data analysis, reporting, efficiencies. Etc.

**Qualifications**

**Qualifications**:

- A bachelor degree is required, with a preferred concentration in Economics, Finance, Industrial Engineer, Accounting.
- 2 years of related experience. In Shared Services is a plus.
- Shown skill with Procurement or Finance/Accounting/Taxes/ Administrative processes.
- Experience interacting with customer (customer service experience)
- Strong MS Excel, PowerPoint, and Word skills.
- For this role it is required to speak English at a proficient level, and if you have Portuguese, is a plus
- Excellent customer services skills

Did you know?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

**Primary Location**
Colombia-Distrito Capital de Bogotá-Bogotá
- **Organization**
Johnson & Johnson de Colombia S.A. (7755)
**Job Function**
Operations
**Requisition ID**
2206028117W

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