Asset Support Coordinator Sr

hace 6 meses


Bogota, Colombia Zimmer Biomet A tiempo completo

**Requisition Number**: AMER29146

**Employment Type**: Full-time

**Location**: Bogota

**Job Summary**: Respond to requests for inventory to be moved between territories, to ensure that implants and instruments are available for scheduled procedures. Includes urgent needs, redeployment support, and order maintenance for Asset Management and U.S. field sales offices. Maintain inventory levels at territories per established guidelines. Participate in special projects and initiatives.

**Principal Duties and Responsibilities**: Support both urgent field sales office requests and redeployment efforts by strategic reallocation and distribution of field inventory
- Review request for inventory to determine what is needed, location and date.
- Review inventory in internal systems and/or tools to identify territories who have the needed inventory.
- Release approved ROE incremental stock orders per established guidelines.
- Perform general order maintenance as required and communicated, including maintaining quantities, adding lines to an order, and canceling lines from an order. Maintain maximum quantity levels (par levels) per established guidelines. Participate in special projects and initiatives.

**Expected Areas of Competence**: Expected to develop general order maintenance competency within an ERP system.
- Computer literate with a basic familiarity with MS Excel
- Strong customer service orientation
- Strong written and verbal communication skills, especially the ability to foster positive relationships with all internal and external (Territory/Distributor) personnel
- Results oriented with the ability to accomplish work in a team environment
- Strong attention to detail
- Demonstrated enthusiasm and willingness to learn
- Demonstrate the potential to work unsupervised on assigned tasks
- Demonstrate the potential to develop analytical skills, especially in the areas of process improvement and problem solving.
- Highly developed organizational skills
- able to handle multiple high priority tasks/projects

**Education/Experience Requirements**: - Associate degree preferred 5+ years customer service experience, preferably within the medical device industry

**Travel Requirements**: 5%



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