Bilingual Technical Support or Help Desk Advisors
hace 4 semanas
Join the Braver community and be part of something amazing We are looking for passionate and courageous people who want to be part of our team. If you like to challenge limits, overcome obstacles and grow both personally and professionally, this is your opportunity
We are looking for Technical Support or Help Desk Advisors with minimum 1 year experience and conversational English C1, with strong customer service skills, problem solving, great verbal skills, time management & attention to detail.
About the Role:
- Proven experience as a technologist or professional in systems, telecommunications or otherwise, henceforth with certificate.
- Minimum 1 year experience in technical support and customer service.
- Knowledge in remote systems.
- Knowledge in Clover Dashboard (Not required).
- Knowledge in POS systems (Not required).
You will be in charge of:
- Software Maintenance.
- Administration of sales, inventory & POS management
- Preparation & Activation of POS equipment
- Virtual assistance for POS installation, reprogramming, maintenance, support & repair.
- Troubleshooting POS problems such as breakdowns, and communication repairs.
- Responsible for signage and training of sales representatives.
- Responsible for diagnosing, resolving, closing and documenting work performed at customers.
What do we offer you?
- Salary: 2.500.000 - 2.800.000
- Biweekly payments
- Indefinite contract
- Fully paid training
- Corporate benefits
- Career Plan
- All legal benefits
- Schedule: Monday to Friday from 8am - 6pm
- Work Location: Usaquén (ON SITE)
If you dont have english C1 please dont apply.
Tipo de puesto: Tiempo completo, Indefinido
Sueldo: $2.500.000 - $2.800.000 al mes
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