Technical Support Manager

Technical Account Manager - (2400001S) The Technical Account Manager will be responsible for the customers in North America and their activities related to the managed services. The technical account manager will represent the customer inside Radware and will act as the focal point and escalation manager. This position will work in front of customers to...

Documentation is essential to our Support Engineering operation, both for customers and for our team. We are looking for a driven and effective leader and team manager for technical documentation. The Technical Documentation Manager will own, coordinate, and drive the documentation efforts of the team. This is an opportunity to shape Canonical's internal...

**Job Duties**: - Provide first-level supervision to a group of Level 1 and Level 2 support engineers, managing workload, response, resolution, and quality. - Monitor and manage support engineer queues and escalate issues as necessary. - Ensure SLA´s are honored and premium support accounts are managed properly. - Perform case reviews and provide 1:1...

Overview: **Full Potential Solutions (FPS) **is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology...

**Company Description** **_ Who we are..._** At Trustonic our products are making a difference across the world. One moment we’re ensuring low-income families worldwide can access the life-changing benefits of an internet-enabled smartphone. The next we’re protecting the safety and integrity of the vehicles we drive and the devices we care about. We...

**Must be fluent in English to be considered for the position (Oral & Written)**_ **Position**: Tech Support Engineer **Job Type**: Full-Time | Fully Remote **Role** As a Tech Support Engineer, your primary responsibility is to provide exceptional technical support to our clients. You will be responsible for investigating and resolving technical issues...

**About the job Technical Support II**: **Responsibilities**: - Diagnose and troubleshoot software and hardware issues for a wide range of products and services. - Guide customers through step-by-step solutions to resolve technical problems. - Escalate complex issues to senior technicians or relevant teams when necessary. - Collaborate with cross-functional...

**Technical Support Specialist** **_ Hybrid_** The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. **WE ARE NUVEI.** Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable...

**Transform the communications world!**: We're proud (and excited!) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS). We're proud (and excited!) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS). - **What's my job title? **Technical Account...

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for an Incident and Escalation Manager for our Technical Support team who is ready to join us in creating a #CyberFit future and...

Technical Support Analyst-22000DSQ **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving...

**_Job Title:_** Technical Support Engineer (Bilingual) - Multiple Openings **_ Role Overview:_** The Technical Support Engineer (TSE) provides end-to-end technical support for customers and provides technical service of fault recording, diagnosis, problem solving, and resolution delivery for premiere customer base. When a customer needs technical support...

**Role**: The **Technical Customer Support Executive** will be responsible for supporting and training our customers onto our Enterpryze Cloud Based solution. - Ongoing customer support & troubleshooting via webinars etc - Ownership of customer issues to completion - Become a product specialist for Enterpryze - Supporting new customers and partners onto...

Vantage is a leading supplier of naturally derived specialty ingredients and formulations that cater to the evolving needs of industrial and consumer markets. Through our chemistries, our customer focus and our global footprint, we are ENABLING TOMORROW’S SOLUTIONS TODAY. As a company on the move, you’ll be working as part of a collaborative team and...

About the job: Red Hat's Customer Success and Services team is looking for an experienced, enterprise-level engineer to join us as an Middleware Technical Account Manager in Colombia. Work closely with customers, gain an understanding of their IT infrastructure, internal processes, and business needs, and help identify relevant trends throughout the...

Job Description Sutherland is seeking an attentive and goal-oriented person to join us as a Technical Support Engineer 1 typically provides entry-level technical support for diagnosing, reproducing, and fixing software and hardware issues. It includes troubleshoot protocols running on NetApp hardware to assist Customer with problem isolation and resolution....

Overview: Want to join a frontrunner in renewable energy that is actively seeking early entry into new markets globally? Since the establishment in 2007, Scatec has acquired extensive knowledge and experience in developing, building and operating solar power plants and we continue to deepen our market position and broaden our offerings. Driven by our company...

We're helping one of our clients, **Zibor Desarrolladores**, hire for a **Technical Support Specialist**. “Developing the best products and services for our customers.” Compensation**:COP2.5M - 3.5M/month.** Location**:Remote (for Colombia residents).** Skills**:Proficient in L2 support, server administration, AD (Active directory), network...

About the job: The Red Hat Global Support Services team is adding a Technical Support Engineer with a background in Linux system administration to join us remotely in Colombia. In this role, you will deliver an outstanding customer support experience by providing technical support and sustaining engineering services to enterprise subscription customers....

About the job: The Red Hat Global Support Services team is adding a Technical Support Engineer with a background in systems administration to join us remotely in Colombia. In this role, you will deliver an outstanding customer support experience by providing technical support and sustaining engineering services to enterprise subscription customers. Unlike...