Client Onboarding Specialist
hace 5 meses
**About Olly Olly**:
Hi, we're Olly Olly. We're a small-ish, but mighty team of digital marketing strategists, creative visionaries, graphic designers, developers, copywriters, and client experience specialists who solve problems — and we do it creatively. Our mission is to rid small businesses of sub-standard marketing help and provide "guaranteed happiness" to all our clients.
**We run from the run of the mill. **We run from lazy marketing. We run from safety. From easy. We run _toward _streamlined systems, proven results, and marketing that yields results.
**We're powered by curiosity. **We're curious about data, facts, the story behind the company, and the people we're trying to reach.
**We play the long game.** Keeping our client's marketing needs our main priority is what makes us tick.
At Olly Olly, we believe in three things:
- Good People
- Hard Work
- Happy Clients
Founded in 2018, we knew we needed to do more. More for small businesses, and more for the changes that were happening all over the world. That's when Olly Olly was born. We get how easy it is to get trapped in the whack-a-mole game of digital marketing — constantly popping your head up and engaging in the online world only to have to retreat back to focusing that energy on other parts of running a business. It's time to come out from hiding and doing it all on your own.
**About The Team**:
Our Client Onboarding Specialists enjoy laying the groundwork for projects by understanding each and every nuance. They are naturally organized people who keep cool as a cucumber under pressure. Master communicators, they are passionate about planning, leadership, and helping a shared vision come to life
**About The Role**:
**_You're someone who makes sure things get done. You find fulfillment in successfully executing a project and moving on to the next challenge_**
Our Client Onboarding Specialists are the very first contact our newly onboarded clients have with Olly Olly. They manage a range of website building projects for small business clients. They work with an intimate cross-functional team of creatives, strategists, and techies. Client Onboarding Specialists who succeed at Olly Olly understand that they are building the foundation for the rest of our client's journey with us, and that foundation has to be strong
**You're excited about this opportunity because you will**:
- Onboarding Management
- Coordinate simultaneous website building projects for clients
- Conduct intake calls with clients, to understand their branding, online marketing goals and unique value propositions
- Maintain thorough project documentation in internal systems such as: notes, status reports, feedback, and approvals.
- Assign tasks to complete the website building with all internal departments (SEO, Copywriting, Graphic Design, Development)
- Conduct website reviews independently and along with client prior to websites going live
- Ensure a smooth transition by scheduling website go-lives, and introducing clients to Account Managers
- Drive innovation, business planning and development of firm services with functional leads and cross-functional partners.
- Client Relations
- Improve overall client experience by providing best in class customer service & gathering constructive feedback.
**We're excited about you because you bring**:
- At least 3+ years in a Customer Success role, or something similar
- Exceptional Verbal and Written communication skills in English required
- Familiarity with Digital Marketing (Analytics, User Experience, Paid, Search, and Social Media Marketing)
- Bachelor's Degree preferred, or equivalent combination of education, training, and experience
- Experience with Google Suite products (Gmail, Calendar, Sheets, Meet, etc.) preferred
**These competencies will make you fit right in...**:
- **Relationship-Building** | Ability to build and nurture collaborative partnerships with clients and internal teams.
- ** Problem Solving** | Ability to research possible solutions to solve a problem or situation.
- ** Time Management** | Strong organizational skills and ability to handle competing priorities
- ** Communication **| Excellent written & verbal communication
- ** Critical Thinking** | Strategic, inquisitive and highly analytical
- ** Goal Oriented** | Self-starter with a strong work ethic and resourceful spirit
**What We Offer**:
- Salary: 900 USD/month + bonus based on performance
- Work From Home
- Training Hours: Monday-Friday 9am to 6pm US Eastern Standard Time
- Working Hours: Monday-Friday 12pm to 9pm US Eastern Standard Time
- 15 days of vacations/PTO & 8 US holidays
- An inclusive, tight-knit, exciting start-up culture offering accelerated career & personal growth
**Olly'all Are Welcome**:
At Olly Olly, we embrace and celebrate our differences. We believe that diverse backgrounds, cultures, abilities, experiences, thoughts and perspectives lead to more creative problem-solving, better outcomes and ultimately a st
-
Onboarding & Product Specialist
hace 6 meses
Bogota, Colombia ClinicGrower A tiempo completoDo you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you a technically minded person (Websites, SEO, Project Coordination) and love progressing clients through product...
-
Onboarding Specialist
hace 5 meses
Bogota, Colombia Solvo Global S.A.S A tiempo completoSe requiere personas que tengan experiência en sales o cold calling. PRESENCIAL. (Aplica para Cali & Bogotá) Salario de 3M COP. Monday to Friday, weekends off. (8:30-5:00 or 9:00-5:30 PDT) or 10:30 - 19:00 / 11:00 - 19:30 COL time English required: Advanced. Job description: We are looking for Onboarding Specialist agents. In this role, you'll be the...
-
Analista Creación de Clientes
hace 5 meses
Bogota, Colombia Credicorp Capital A tiempo completo**¡Súmate a nuestro equipo de trabajo!** En **Credicorp Capital LLC **buscamos Talento Excepcional para ocupar la posición de **Analista Creación de Clientes / Onboarding** cuyo objetivo es realizar el proceso de onboarding y aperturas, transacciones de clientes, requerimientos regulatorios, nuevos procesos, etc. **Requisitos**: Profesional en carreras...
-
Customer Care Onboarding Specialist
hace 5 meses
Bogota, Colombia Velocity Global A tiempo completo*** We are currently looking to hire a Customer Care Onboarding Specialist to join our growing Global Delivery Center team. This team is a shared services division of Velocity Global, which provides 24/5 global support to our clients and internal functional teams. **RESPONSIBILITIES** - Provide high-quality service support to our global clients and...
-
Client Success Specialist
hace 5 meses
Bogota, Colombia Sagan A tiempo completo**Position: Client Success Specialist** **Location**: Remote (EST Timezone) **Work Schedule**:Monday - Friday, 9 AM to 5 PM (EST) As a Client Success Specialist, you will play a crucial role in managing and optimizing client experiences from onboarding to ongoing support. You will be the primary point of contact for our clients, ensuring their needs are...
-
High Level/technical Onboarding Specialist
hace 5 meses
Bogota, Colombia Digital Catalyst A tiempo completo**Position : Technical Onboarding Specialist** - GoHighLevel set up for new clients (Funnels, Workflows, etc) - Integrations using Zapier and - Lead management and tracking - Google Ad account setup - Troubleshooting/problem solving and attention to detail - Organized **Company: Digital Catalyst** We are an advertising agency that works with some of the...
-
Customer Care Onboarding Specialist
hace 5 meses
Bogota, Colombia Velocity Global A tiempo completo*** We are currently looking to hire a Customer Care Onboarding Specialist to join our growing Global Delivery Center team. This team is a shared services division of Velocity Global, which provides 24/5 global support to our clients and internal functional teams. Velocity Global is a high-growth International Professional Employment Organization (PEO)...
-
Customer Onboarding Specialist
hace 5 meses
Bogota, Colombia Healthatom A tiempo completoEn Healthatom estamos revolucionando la industria de la salud, usando la tecnología como una herramienta poderosa. Por eso, creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos. Como Healthatomers, compartimos un propósito en común**:mejorar la calidad y el acceso a la salud de las personas**....
-
Post - Onboarding Specialist
hace 5 meses
Bogota, Colombia PayU A tiempo completo**About PayU** PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a...
-
Onboarding Agent
hace 5 meses
Bogota, Colombia Rappi A tiempo completo¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...
-
Onboarding Agent
hace 5 meses
Bogota, Colombia Rappi A tiempo completo¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...
-
Customer Onboarding Specialist
hace 2 meses
Bogota, Colombia Healthatom A tiempo completoEn Healthatom estamos revolucionando la industria de la salud, usando la tecnología como una herramienta poderosa. Por eso, creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos.Como Healthatomers, compartimos un propósito en común**:mejorar la calidad y el acceso a la salud de las personas**....
-
Customer Onboarding Specialist
hace 5 meses
Bogota, Colombia Healthatom A tiempo completoEn Healthatom estamos revolucionando la industria de la salud, usando la tecnología como una herramienta poderosa. Por eso, creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos. Como Healthatomers, compartimos un propósito en común: mejorar la calidad y el acceso a la salud de las personas....
-
Onboarding Agent
hace 2 meses
Bogota, Colombia Rappi A tiempo completo¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos!¿Quieres saber por qué Rappi?- ️ VEMOS OPORTUNIDADES donde otros ven problemas;- ️ VEMOS CERCANIA donde otros ven distancia;- ️ VEMOS ADRENALINA donde otros ven...
-
Recruiter & Onboarding Specialist
hace 5 meses
Bogota, Colombia Staff4Half A tiempo completo**Here's what you'll do**: - **Onboarding **Extraordinaire**: Craft a smooth onboarding experience for new hires, ensuring they feel welcome, informed, and excited about their new roles. Become their first point of contact and champion their success from day one. - **Be a Team Player**: Collaborate closely with both internal and external teams, fostering...
-
Smb Onboarding Specialist
hace 5 meses
Bogota, Colombia PayU A tiempo completo**About PayU** PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a...
-
Client Onboarding Intermediate Analyst C11
hace 5 meses
Bogota, Colombia Citi A tiempo completoThe Client Onboarding Intmerdiate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the...
-
Customer Onboarding Manager
hace 5 meses
Bogota, Colombia Healthatom A tiempo completoEn Healthatom estamos revolucionando la industria de la salud, usando la tecnología como una herramienta poderosa. Por eso, creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos. Como Healthatomers, compartimos un propósito en común: **mejorar la calidad y el acceso a la salud de las...
-
Gbs Onboarding/offboarding Specialist
hace 5 meses
Bogota, Colombia Schlumberger A tiempo completoThe HR Onboarding/Offboarding Specialist provides centralized human resources services in the areas of employment, recruiting, staffing, termination, benefits, compensation, HR Policies, HR information systems and employee services. He/she manages, organizes, and streamlines HR centralized processes in the HR Spoke Organization - Responsible for the...
-
Onboarding Coordinator
hace 5 meses
Bogota, Colombia Olly Olly A tiempo completo**About Olly Olly**: Hi, we're Olly Olly. We're a small-ish, but mighty team of digital marketing strategists, creative visionaries, graphic designers, developers, copywriters and account managers who solve problems — and we do it creatively. Our mission is to rid small businesses of sub-standard marketing help and provide "guaranteed happiness" to all our...
