![Sagan](https://media.trabajo.org/img/noimg.jpg)
Client Support Specialist
hace 3 semanas
**Job Title: Client Support Specialist**
**Location**:Remote (EST Timezone)
**Work Schedule**:Monday - Friday, 09:00 AM - 06:00 PM EST
**About the Role**:
**Responsibilities**:
- Provide timely and accurate support to client inquiries to ensure client satisfaction.
- Efficiently resolve customer complaints and issues, aiming for first-contact resolution whenever possible.
- Maintain and build strong, positive relationships with clients through regular communication.
- Report on the status of client accounts, identifying any trends or areas for improvement.
- Actively promote new products and services to existing clients, enhancing their experience and engagement.
- Collaborate with various teams to ensure client needs are met and to share customer feedback.
**Requirements**:
- High level of spoken English, with near-native proficiency.
- Proven experience in a client support or client success role, demonstrating a strong track record of improving customer satisfaction.
- Exceptional communication skills, both verbal and written, with the ability to build and maintain relationships.
- A professional demeanor and a commitment to high-quality customer service.
- Strong problem-solving skills and a positive, solution-oriented attitude.
- Effective time management skills and the ability to prioritize tasks efficiently.
- A team player with a proven ability to work collaboratively.
**Preferred Qualifications**:
- Experience with advanced software relevant to customer support or CRM systems is a plus.
-
Technical Support Specialist
hace 1 semana
Bogota, Colombia Sofvio A tiempo completoWe're helping one of our clients, **Zibor Desarrolladores**, hire for a **Technical Support Specialist**. “Developing the best products and services for our customers.” Compensation**:COP2.5M - 3.5M/month.** Location**:Remote (for Colombia residents).** Skills**:Proficient in L2 support, server administration, AD (Active directory), network...
-
Customer Support Specialist
hace 3 semanas
Bogota, Colombia Sur A tiempo completoWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
-
Client Support Specialist
hace 4 semanas
Bogota, Colombia Nuvei A tiempo completo/ Permanent Reports To: Supervisor, Contact Center Location: Bogota, Colombia The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow. WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s...
-
Client Success Specialist
hace 2 semanas
Bogota, Colombia Sagan A tiempo completo**Position: Client Success Specialist** **Location**: Remote (EST Timezone) **Work Schedule**:Monday - Friday, 9 AM to 5 PM (EST) As a Client Success Specialist, you will play a crucial role in managing and optimizing client experiences from onboarding to ongoing support. You will be the primary point of contact for our clients, ensuring their needs are...
-
Sales Support Specialist
hace 4 semanas
Bogota, Colombia ABB A tiempo completo**Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Sales & Recruitment Specialist (Bogota)
hace 3 semanas
Bogota, Colombia Global Visa Support A tiempo completoGlobal Visa Support (est. 2010) is an immigration and education consultancy with headquarters in London and offices in the Philippines, India and UAE. We specialise in immigration and study programmes in the UK, Canada, USA and New Zealand. We also are co-owners of Golders Green College, a British Council accredited English Language School in London. We are...
-
IT Support Specialist
hace 3 semanas
Bogota, Colombia Skechers A tiempo completoIT Support Specialist Colombia xxxxx About Skechers Skechers (NYSE: SKX), a global, Fortune 500® brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do - delivering stylish, innovative, and quality products. Serving over 180 countries and...
-
Admin and Customer Support Specialist
hace 3 semanas
Bogota, Colombia Hustler Marketing A tiempo completo**Company Introduction**: - FATJOE is a leading company founded in 2012, renowned for being one of the world's largest providers of outsourced Link Building, SEO Services, Content Creation, Design, and Video services. With a global reach, we collaborate with over 5,000 agencies worldwide on link building and content marketing campaigns. Our commitment to...
-
Technical Support Specialist
hace 2 semanas
Bogota, Colombia Twilio A tiempo completo**See yourself at Twilio** Join the team as our next Technical Support Specialist! **Who we are & why we're hiring** Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and...
-
Marketing Support Specialist
hace 2 semanas
Bogota, Colombia Room4 Media A tiempo completoRoom4 Media is currently seeking a **Bilingual Marketing Support Specialist** to join our dynamic marketing and new business acquisition team. As a Marketing Support Specialist, you will play a crucial role in supporting our marketing activities, enabling us to position Room4 Media to global companies, generate interest in our innovative services which will...
-
Business Support Specialist para Bogotá
hace 3 días
Bogota, Colombia Teleperformance Colombia A tiempo completo**Oferta de Trabajo**: Business Support SpecialistEstamos buscando un especialista en soporte empresarial para unirse a nuestro equipo en Bogotá. Esta posición es ideal para alguien con experiência en ventas consultivas y habilidades en marketing digital y social media. Si deseas formar parte de una empresa líder en su sector y tienes ganas de crecer...
-
Technical Support Specialist
hace 4 semanas
Bogota, Colombia Nuvei A tiempo completo**Technical Support Specialist** **_ Hybrid_** The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. **WE ARE NUVEI.** Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable...
-
Specialist Sls
hace 2 meses
Bogota, Colombia DHL A tiempo completo**Title: Specialist SLS Sales Support** **Location: GSC BOG** **Key Responsibilities**: Provide support to the Sales Support team in US by: - Support for Large Customer ad hoc & spot Quoting. - Receive, review, process and redirect the quotes to the stations for export shipments from USA. - Support the US Incentive Team in activities as Incentive...
-
Specialist Sls
hace 4 semanas
Bogota, Colombia DHL A tiempo completo**Title: Specialist SLS Sales Support** **Location: GSC BOG** **Key Responsibilities**: Provide support to the Sales Support team in US by: - Support for Large Customer ad hoc & spot Quoting. - Receive, review, process and redirect the quotes to the stations for export shipments from USA. - Support the US Incentive Team in activities as Incentive...
-
IT Support Specialist
hace 3 semanas
Bogota, Colombia TaskUS A tiempo completoTaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food...
-
Sales Support Specialist
hace 2 semanas
Bogota, Colombia Emapta A tiempo completo**Job Information**: Job Family **Sales and Marketing*** Work Arrangement **Onsite*** City **Bogota*** State/Province **Distrito Capital de Bogotá*** Country **Colombia*** **Balance Your Life with a Career That Lets You Thrive Globally!** As a Sales Support Specialist** **with our team, you'll experience a perk that's truly extraordinary -...
-
IT Support Specialist
hace 2 semanas
Bogota, Colombia Unicity USA Inc A tiempo completoUnicity is a multi-level marketing company whose goal is to Make Life Better for everyone through its world-class health and wellness products. This position is located in our Bogota, Colombia Office. We are seeking an IT Support Specialist to provide fast, reliable support for our corporate office employees. Responsibilities will include troubleshooting...
-
Platform Support Specialist
hace 3 semanas
Bogota, Colombia Velocity Global A tiempo completo*** We are currently looking to hire a Platform Support Specialist to join our growing Platform Support team. This team is a Customer Care division of Velocity Global, which provides 24/5 global support to our clients and internal functional teams. Velocity Global is a high-growth International Professional Employment Organization (PEO) delivering...
-
Cloud Software Support Specialist
hace 3 semanas
Bogota, Colombia Acronis A tiempo completoAcronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Software Support Specialist who is ready to join our mission in creating a #CyberFit future! As a Cloud Software...
-
Merchant Support Specialist
hace 3 semanas
Bogota, Colombia Nuvei A tiempo completo**Merchant Support Specialists** The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. **WE ARE NUVEI.** Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology...