Senior Onboarding Specialist

hace 3 semanas

Bogota, Colombia Owners A tiempo completo

**Summary**

Owners is an early-stage start-up that provides technological and business support to help people start and grow their own home service businesses. We are looking for a Senior Onboarding Specialist to join our team and help us onboard new clients onto our platform. The Senior Onboarding Specialist will be responsible for guiding clients through the onboarding process, providing training and support, and ensuring a smooth transition onto our platform. A must for this position is to be fluent in both Spanish and English.

**Owners ~ (**
**)**

At Owners we help founders build the small business of tomorrow, today. Our vision is to build the operating system for local business ownership, and by doing so to provide a fairer shot for the American Dream. We are a business-in-a-box platform for home services entrepreneurs. We give our customers ongoing training, technology and a demand generation engine needed to launch, manage, and grow a home services company at a fraction of the cost and time of going solo or buying a franchise.

**Your Role**

As a Senior Onboarding Specialist at Owners, you will play a critical role in the onboarding process for new clients, from account setup to training and ongoing support. As the primary point of contact for clients, you will be responsible for ensuring that they have a positive experience with our platform and that they are set up for long-term success. Your strong communication and interpersonal skills will be essential as you develop and maintain a deep understanding of our platform and its features, and effectively communicate that knowledge to clients in both Spanish and English. You will also be responsible for identifying opportunities for improvement in our onboarding process and working with cross-functional teams to implement solutions, ensuring that clients have a seamless transition onto our platform.

**Why you might be excited about us**

***
- We're working to solve the future of local entrepreneurship, starting by home services. If you have an emotional connection to the rewards of owning a small business - you'll love our mission
- We're extremely small, so there is no bureaucracy. As the company grows, your responsibilities will too
- We don't like having meetings. If we can effectively solve a problem by running an async discussion, we do so. If we meet synchronously, it's because there's a need to debate something in a live forum
- We're an extremely diverse team, with backgrounds spanning from hyper growth startups to professional golf. We'd love to know what you're bringing to the table
- We will help you do great work, but we do not micro-manage
- We work hard but highly value balanced work/life
- We care about family and your own personal development, and don't expect for you to be always engaged with work

**We're likely not a good fit if you**

***
- We're small, so if you like more established companies, it's not (yet) the right time. You'll help build the company's culture
- Since we're an early-stage startup, projects and priorities may shift often
- We're building the plane while we fly it, so that means sometimes the answers to your questions may be "go build it"
- You'll be given intentions, not instructions, meaning that we'll expect you to be a creative thinker and scrappy enough to build things on your own

**Requirements**:
***
- You're self-aware, open to learn and vulnerable to let your teammates know when there's something you don't know
- You have a bias for action preceded by a "stop and think" phase that will inform that action
- Excited for a front row seat in a fast-growing startup. This will change frequently
- Eager to learn new skills and implement things on your own. You're comfortable asking for forgiveness rather than permission
- Exceptional communication skills both written and verbal
- Understanding of business performance metrics
- Proven work experience in sales with a track record of success
- Software skills including but not limited to Google Suite, HubSpot, Notion and Zoom

**Benefits**

***
- Competitive compensation packages with stock options
- 15 days PTO + American Holidays
- Wellness perks
- Professional development funds
- Transparent culture

  • Onboarding Specialist

    hace 2 meses

    Bogota, Colombia Solvo Global S.A.S A tiempo completo

    Se requiere personas que tengan experiência en sales o cold calling. PRESENCIAL. (Aplica para Cali & Bogotá) Salario de 3M COP. Monday to Friday, weekends off. (8:30-5:00 or 9:00-5:30 PDT) or 10:30 - 19:00 / 11:00 - 19:30 COL time English required: Advanced. Job description: We are looking for Onboarding Specialist agents. In this role, you'll be the...

  • Onboarding Specialist

    hace 4 semanas

    Bogota, Colombia Solvo Global S.A.S A tiempo completo

    Se requiere personas que tengan experiência en sales o cold calling. PRESENCIAL. (Aplica para Cali & Bogotá) Salario de 3M COP. Monday to Friday, weekends off. (8:30-5:00 or 9:00-5:30 PDT) or 10:30 - 19:00 / 11:00 - 19:30 COL time English required: Advanced. Job description: We are looking for Onboarding Specialist agents. In this role, you'll be the...

  • Onboarding & Product Specialist

    hace 1 mes

    Bogota, Colombia ClinicGrower A tiempo completo

    Do you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you a technically minded person (Websites, SEO, Project Coordination) and love progressing clients through product...

  • High Level/technical Onboarding Specialist

    hace 3 semanas

    Bogota, Colombia Digital Catalyst A tiempo completo

    **Position : Technical Onboarding Specialist** - GoHighLevel set up for new clients (Funnels, Workflows, etc) - Integrations using Zapier and - Lead management and tracking - Google Ad account setup - Troubleshooting/problem solving and attention to detail - Organized **Company: Digital Catalyst** We are an advertising agency that works with some of the...

  • Channels Onboarding Operations Specialist

    hace 7 días

    Bogota, Colombia Twilio A tiempo completo

    **See yourself at Twilio**: Join the team as our next Channels Onboarding Operations Specialist (English & Portuguese). **Who we are & why we're hiring**: Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias...

  • Onboarding Specialist

    hace 3 semanas

    Bogota, Colombia Owners A tiempo completo

    **Summary** Owners is an early-stage start-up that provides technological and business support to help people start and grow their own home service businesses. We are looking for an Entry-Level Onboarding Specialist to join our team and help us onboard new clients onto our platform. The Onboarding Specialist will be responsible for guiding clients through...

  • Post - Onboarding Specialist

    hace 2 meses

    Bogota, Colombia PayU A tiempo completo

    **About PayU** PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a...

  • Post - Onboarding Specialist

    hace 3 semanas

    Bogota, Colombia PayU A tiempo completo

    **About PayU** PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a...

  • Bd Specialist Senior

    hace 3 semanas

    Bogota, Colombia Cuatrecasas A tiempo completo

    **DESCRIPCIÓN EMPRESA** Cuatrecasas, firma de abogados internacional con marcada implantación en España, Portugal y América Latina, cuenta con un equipo multidisciplinar y diverso de más de 1.800 profesionales en 27 oficinas de 13 países, que cubren todas las disciplinas del derecho de empresa y trabajan en colaboración constante, compartiendo retos...

  • Onboarding Agent

    hace 2 semanas

    Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

  • Onboarding Agent

    hace 5 días

    Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

  • Customer Care Onboarding Specialist

    hace 6 días

    Bogota, Colombia Velocity Global A tiempo completo

    *** We are currently looking to hire a Customer Care Onboarding Specialist to join our growing Global Delivery Center team. This team is a shared services division of Velocity Global, which provides 24/5 global support to our clients and internal functional teams. **RESPONSIBILITIES** - Provide high-quality service support to our global clients and...

  • Senior Executive

    hace 3 semanas

    Bogota, Colombia EXL Services A tiempo completo

    **Description**: EXL has an exciting opportunity for an experienced Human Resource Onboarding Specialist to join our Colombia HR team based in Bogota CO. **Responsibilities**: Helps in HR onboarding and compliance. - Act as the key advisor on all employee relations issues and effectively communicate to all levels of employee relation matters - Facilitate...

  • Recruiter & Onboarding Specialist

    hace 2 semanas

    Bogota, Colombia Staff4Half A tiempo completo

    **Here's what you'll do**: - **Onboarding **Extraordinaire**: Craft a smooth onboarding experience for new hires, ensuring they feel welcome, informed, and excited about their new roles. Become their first point of contact and champion their success from day one. - **Be a Team Player**: Collaborate closely with both internal and external teams, fostering...

  • Customer Care Onboarding Specialist

    hace 4 semanas

    Bogota, Colombia Velocity Global A tiempo completo

    *** We are currently looking to hire a Customer Care Onboarding Specialist to join our growing Global Delivery Center team. This team is a shared services division of Velocity Global, which provides 24/5 global support to our clients and internal functional teams. Velocity Global is a high-growth International Professional Employment Organization (PEO)...

  • Smb Onboarding Specialist

    hace 4 semanas

    Bogota, Colombia PayU A tiempo completo

    **About PayU** PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a...

  • Customer Onboarding Specialist

    hace 3 días

    Bogota, Colombia Healthatom A tiempo completo

    En Healthatom estamos revolucionando la industria de la salud, usando la tecnología como una herramienta poderosa. Por eso, creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos. Como Healthatomers, compartimos un propósito en común**:mejorar la calidad y el acceso a la salud de las personas**....

  • Onboarding Senior Executive

    hace 1 semana

    Bogota, Colombia TMF Group A tiempo completo

    **Job no**: 571813 **Work type**: Full time **Location**: Bogota, Colombia **Categories**: Client Onboarding **Office Location**: Colombia **ABOUT TMF GROUP** TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 9,100 experts and 120 offices in 85 jurisdictions worldwide...

  • Customer Onboarding Specialist

    hace 4 semanas

    Bogota, Colombia Healthatom A tiempo completo

    En Healthatom estamos revolucionando la industria de la salud, usando la tecnología como una herramienta poderosa. Por eso, creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos. Como Healthatomers, compartimos un propósito en común: mejorar la calidad y el acceso a la salud de las personas....

  • Senior Tax Specialist

    hace 3 semanas

    Bogota, Colombia Solvo Global A tiempo completo

    **Position**:Senior Tax Specialist **City**:Bogotá (On site) **Schedule**:Monday to friday from 9am to 6pm **Remuneration**: $3'600.000 - 4'000.000 **Job description**: The Senior Tax Specialist is responsible for ensuring payroll tax accuracy and maintaining compliance with tax regulation compliance for client accounts. The Supervisor leads and...