Customer Support Specialist
hace 6 meses
This is a rewarding, hands-on, IT support job. You will be working on a help desk with a small and friendly team of people, reporting to the Service Manager regularly and processing tickets that come in. The type of support is L1 and L2 desktop support primarily, but you need to have a good overall understanding of how everything found in a typical office works (printers, networking, telephones etc.)
- Providing end-user support for Windows 10/11 and Mac OS desktop operating systems
- User creation and administration of Microsoft Office 365, including Exchange Online and SharePoint
- Website hosting, domain name registration and DNS records
- Creating extensions on VOIP systems, provisioning new phones and changing call routing - Troubleshooting faulty computer hardware, identifying when a SSD/RAM upgrade makes sense - Using remote monitoring and management tools to maintain devices remotely
- Understanding of core concepts regarding ITIL, IT managed services and ticketing systems
In
- Office Position in El Poblado, Medellin.
45/H a Week from 3:30 Pm to 1:30 AM.
Night Transportation Included
Salary + Colombian Law Benefits.
**Salary**: Up to $3,300,000 per month
**Language**:
- Ingles (required)
-
Customer Support Specialist
hace 1 mes
Colombia Support Shepherd A tiempo completoJob OverviewWe are seeking a skilled Customer Support Specialist to join our team at Support Shepherd. In this role, you will be responsible for delivering exceptional support to our valued customers, ensuring a seamless user experience and fostering strong customer satisfaction.Key ResponsibilitiesDevelop a deep understanding of our product and its...
-
Customer Support Specialist
hace 4 semanas
Colombia Logistica Laboral A tiempo completoWe are seeking a dedicated Customer Support Specialist to join our team. Key responsibilities include:Providing prompt and effective support to customers via phone, email, and chat.Resolving customer complaints in a professional and timely manner.Working collaboratively with internal teams to ensure seamless customer experience.Please note that this is a...
-
Technical Customer Support Associate
hace 2 semanas
Colombia Support Shepherd A tiempo completoAbout the Role:We are seeking a skilled Technical Customer Support Associate to join our team at Support Shepherd. As a key member of our customer support team, you will play a vital role in delivering exceptional support to our valued customers.Key Responsibilities:Develop a deep understanding of our product and its functionalities to effectively assist...
-
Sales Support Specialist
hace 1 mes
Colombia Support Shepherd A tiempo completoJob Title: Sales Support Specialist - LATAMWe are seeking a highly skilled Sales Support Specialist to join our team in the LATAM region. As a Sales Support Specialist, you will play a crucial part in supporting the sales team to effectively reach out to clients and achieve sales targets.Responsibilities:Inbound and Outbound Leads: You will be responsible...
-
Customer Support Specialist
hace 6 días
Colombia Lean Tech A tiempo completoJob OverviewWe are seeking a highly skilled Customer Support Specialist to join our team at Lean Tech. As a key member of our customer success unit, you will play a crucial role in delivering exceptional support experiences to our clients.
-
Technical Support Liaison
hace 3 semanas
Colombia Support Shepherd A tiempo completoAbout the RoleWe are seeking a proactive and dynamic technical support specialist to join our team at Support Shepherd. This pivotal role requires delivering exceptional support to our valued customers by providing timely and effective assistance, ensuring a seamless user experience, and fostering strong customer satisfaction.Key ResponsibilitiesDevelop a...
-
Customer Support Specialist
hace 1 mes
Colombia Lean Solutions Group A tiempo completoCompany Overview: Lean Tech is a rapidly expanding organization that offers a unique opportunity for professionals to elevate their careers and experience substantial growth.We are now looking for a dedicated Customer Support Specialist to contribute to the seamless support of our clients.Position Title: Customer Support SpecialistLocation: Remote - LATAMKey...
-
Customer Support Specialist
hace 4 semanas
Colombia Tdcx Group A tiempo completoAbout TDCX GroupWe are a global company that provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.Job Title: Senior Customer Service SpecialistJob SummaryWe are seeking a highly skilled and motivated Senior Customer Service Specialist...
-
Senior Customer Support Specialist
hace 1 día
Colombia Assuresoft Corporation A tiempo completo**About Assuresoft Corporation**We're a company that delivers exceptional results, driven by a passion for excellence and a commitment to innovation. Our secret to success lies in our team's dedication to quality, timeliness, and customer satisfaction.We believe in fostering long-term careers through continuous learning, cutting-edge benefits, tools, and...
-
Colombia Lean Solutions Group A tiempo completoCompany Overview: Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer many opportunities for professionals to elevate their...
-
Technical Support Specialist
hace 1 mes
Colombia WPDeveloper A tiempo completoTechnical Support Specialist - WPDeveloperWe are seeking a skilled Technical Support Specialist to join our team at WPDeveloper. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, ensuring their Shopify and SaaS applications are running smoothly.Key Responsibilities:Respond to customer...
-
Support Specialist
hace 3 semanas
Colombia Mural (Analytics) A tiempo completoAbout AshbyWe're a fast-growing tech company revolutionizing enterprise software for talent leaders, recruiters, and hiring managers. Our mission is to make the hiring process smoother and more efficient.Ashby is well-funded and backed by top investors, including Y Combinator and Elad Gil. We've built an incredible team and exceptional product over the past...
-
Customer Support Professional
hace 6 días
Colombia Danaher Corporation A tiempo completoWe are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team at Phenomenex, a leading manufacturer of chromatography products. This is an exciting opportunity to work in a dynamic environment where you will have the chance to make a real impact on the lives of scientists and researchers worldwide.About the RoleAs a...
-
Customer Support Service
hace 6 meses
Colombia The Support Heroes A tiempo completoThe Support Heroes: We offer outsourcing customer support services for Shopify Apps developers, and we are currently looking for Support Heroes to join our team. We are offering a week schedule when you work for 4 days of the week and rest the remaining 3 days. Location: Working from home. - Major Responsibilities: - Create Articles or documentation for...
-
Customer Support Liaison
hace 3 semanas
Colombia Career Shepherd A tiempo completoAbout The RoleWe are seeking a skilled Customer Support Specialist to deliver exceptional support to our valued customers.Your primary focus will be on providing timely and effective assistance, ensuring a seamless user experience and fostering strong customer satisfaction.Key ResponsibilitiesCustomer Support: Develop a deep understanding of our product and...
-
Management Team Lead
hace 1 día
Colombia Peak Support Co A tiempo completoAbout Peak Support CoAt Peak Support Co, we're passionate about delivering exceptional service to our customers and clients. As a rapidly growing services provider, we offer a wide range of services including customer support, sales operations, and business process outsourcing to high-growth companies. Our commitment to providing outstanding customer...
-
Product Support Specialist
hace 1 mes
Colombia Tbwa ChiatDay Inc A tiempo completoCustomer Support Role OverviewWe are seeking a skilled Customer Support Specialist to join our team at Podium. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through timely and accurate resolutions to customer inquiries.Key Responsibilities:Provide top-notch support to customers through various...
-
Customer Support Expert
hace 1 mes
Colombia Career Shepherd A tiempo completoKey Responsibilities:We are seeking a proactive and dynamic Customer Support Specialist to join our team at Career Shepherd. In this pivotal role, you will be instrumental in delivering exceptional support to our valued customers. Your primary focus will be on providing timely and effective assistance, ensuring a seamless user experience and fostering strong...
-
Administrative Support Specialist
hace 6 meses
Colombia ttg Talent Solutions A tiempo completo**JOB TITLE: Administrative Support Specialist** **LOCATION: Medellín, Colombia** **SALARY: $2,700,000 COP per month** **On-site role, Monday to Friday, 7:30 AM - 5:00 PM - Colombian Calendar.** **Indefinite term contract** **JOB DESCRIPTION**: The Policy Issuance Specialist will provide support to the emissions team and efficiently address the needs...
-
IT Technical Support Specialist
hace 1 mes
Colombia IT M S A tiempo completoJob SummaryWe are seeking a skilled Technical Support Specialist to join our IT team at IT M S. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, resolving issues efficiently, and ensuring a high level of customer satisfaction.Key ResponsibilitiesProvide technical support to customers via...