Bilingual Customer Service Representative
hace 2 semanas
Are you passionate about delivering exceptional customer experiences? Do you have a knack for resolving issues with empathy and compassion? We're seeking a talented Bilingual Customer Service Representative to join our team at TTEC in Barranquilla, Colombia.
As a Bilingual Customer Service Representative, you'll be the face of our company, providing top-notch support to customers in both English and Spanish. Your primary responsibility will be to answer incoming communications, conduct research to provide accurate answers, and resolve customer issues in a timely and professional manner.
What You'll Bring to the Role:
• 6 months or more of customer service experience
• High school diploma or equivalent
• Strong product knowledge and ability to explain it to customers
• Proficiency in computer applications
What You Can Expect:
• A supportive team environment that encourages career growth and development
• A competitive base wage of 2,500,000 COL, sign-on bonus of 2,500,000 COL, and performance bonus opportunities
• A comprehensive benefits package, including meal allowance and transportation door-to-door at the end of the shift
A Bit More About Your Role:
We're committed to providing you with the skills and support you need to succeed in your role. From our comprehensive training program to our 1000s of free courses, we'll help you grow your career and achieve your goals. And with our inclusive culture and community-minded organization, you'll feel valued and supported every step of the way.
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