Team Lead Citibanamex

hace 2 semanas


Colombia WTW A tiempo completo

Team Lead Citibanamex
- Medellín, CO

January 29, 2024
- Asegurar que los procesos y procedimientos operativos del área se lleven a cabo de manera satisfactoria y confiable.
- Soportar las Unidades de Negocio en la revisión, facturación y entrega de las pólizas a los clientes.
- Apoyar su equipo de trabajo en la parte técnica. Controlar repuestas oportunas de las Compañías de Seguros.
- Atender las auditorías internas y externas en lo concerniente a facturación.
- Revisar y analizar los informes e indicadores de gestión del área, los cuales sirven para generar procesos de mejora junto con el Gerencia de Operaciones.
- Dinamizar y fortalecer el trabajo en equipo.
- Interactuar con IT, de forma permanente que garantice fluidez y claridad en la funcionalidad de las herramientas.
- Interactuar con las compañías de seguros, logrando acuerdos de níveles de servicio y monitoreando el cumplimiento de los mismos.
- Apoyar al equipo de cartera, la validación y mejora de procedimientos que impactan los resultados
- Habilidad para relacionarse de forma asertiva con otros equipos.
- Habilidad para liderar equipos de trabajo.
- Sistemas: Microsoft Office. Excel avanzado. - Habilidad técnica y funcional
- Habilidad para planificar
- Sistemas: Microsoft Office. Excel avanzado.
- Mínimo 5 años de experiência técnica en seguros de todos los ramos.
- Administración de equipos.
- Inglés: Avanzado


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