Customer Onboarding Associate
hace 3 semanas
**Job Information**:
Job Family
**Back Office***
Work Arrangement
**Permanent WFH***
City
**Usaquen***
State/Province
**Distrito Capital de Bogotá***
Country
**Colombia***
**Revolutionize the Digital Shelf with Limitless Global Opportunities**
Fuel your career aspirations with our globally positioned Customer Onboarding Associate role, offering unparalleled opportunities without ever leaving your home country. Imagine the excitement of accessing international avenues while propelling your career to new heights. Picture yourself at the forefront of digital commerce innovation, shaping the future of global retail landscapes from the comfort of your home turf. As a **Customer Onboarding Associate**, you'll play a pivotal role in revolutionizing supplier interactions, guiding them towards autonomy within the industry. Enjoy the best of both worlds as you leverage cutting-edge technology to connect with clients worldwide, all while enjoying the familiarity of your local environment. Break free from geographical constraints and dive into a world of limitless opportunities, where every challenge propels you closer to professional excellence. Join us and elevate your career to unprecedented heights within this dynamic and ever-evolving industry.
**Fuel Your Ambition: Explore the Role**
Employment Type: Indefinite term type contract
- Shift: Monday to Friday | 8:00 am to 5:00 pm CST
- Work Setup: Remote
**Ignite Success: Essential Skills**
**Requirements**:
- English proficiency level: C1.
- Fluent in English, Spanish (mandatory), and Portuguese.
- Demonstrated experience in phone-based customer service.
- Proficient in communication, with structured and clear speech.
- Ability to simplify complex concepts effectively.
- Passionate about educating on new technologies.
- Organized, dynamic, and inherently driven by service and excellence.
- Enthusiastic about tackling challenges in team projects with ambitious goals.
**Education**:
- Preferred background in Business or Economics.
Tech Stack:
- Proficiency in Google Suite.
Plus:
- Graduated from a Business or Economics program.
**Unleash Your Potential: Key Tasks**
- Lead the onboarding process for suppliers: assist in account creation, customer data management, and guide them through various platform autonomy processes.
- Track all supplier interactions, providing accurate, valid, and comprehensive information.
- Engage with suppliers to offer feedback on new functionalities and suggest features to enhance platform user-friendliness.
- Collaborate with support and technical departments to report bugs, campaigns, and provide feedback through Jira tickets, Confluence pages, etc.
**Elevate Your Experience: Perks & Advantages**
- 5-day work week.
- Prepaid medicine coverage.
- Provided work items: laptop, mouse, headset.
- Indefinite term type contract.
- Additional 5 days of vacation leave (20 in total) with the option to monetize.
- Direct exposure to clients.
- Abundant career growth opportunities.
- Supportive and diverse work environment.
- Prime office locations in Bogotá and Medellin.
- Upskilling opportunities through Emapta Academy.
**Dive into Innovation: Discover Our Client**
Join Salsify, a visionary force created to empower brands and retailers to conquer the digital shelf. By leveraging cutting-edge technology, they revolutionize consumer experiences, ensuring efficiency for brand manufacturers and enjoyment for shoppers. Salsify fosters a diverse and inclusive workplace where pride in one's work, colleagues, and professional growth is paramount. They offer a global platform where talent transcends geographical boundaries, powering the digital experiences of thousands of renowned brands worldwide. At Salsify, authenticity and inclusion drive success, with a commitment to celebrating diversity and delivering unparalleled experiences for employees and customers alike.
**Welcome to Emapta Colombia**
At Emapta, you're not just joining an industry-leading outsourcing provider; you're becoming part of a community that celebrates the rich cultural tapestry of Colombia. Our track record of success and diverse international clientele across various industries provide a solid foundation for your career. With over 700 global partners preferring to open remote jobs in the country, our vision is to help you and thousands more Colombians reach your full potential and dreams without the need to leave the country and work abroad.
Join forces with passionate professionals who share the desire to make a meaningful impact through premium global opportunities, all at your fingertips. Emapta isn't just a company; it's a community that values the balance between work and life. Start a truly exciting journey with us and discover how your talent can flourish in a setting that celebrates the spirit of Latin America.
EmaptaExperience
**Requirements**:
-
Customer Onboarding Manager
hace 6 días
Bogota, Colombia Healthatom A tiempo completoEn Healthatom estamos revolucionando la industria de la salud, usando la tecnología como una herramienta poderosa. Por eso, creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos. Como Healthatomers, compartimos un propósito en común: **mejorar la calidad y el acceso a la salud de las...
-
Customer Onboarding Partner
hace 4 semanas
Bogota, Colombia Coupa Software A tiempo completoThrough the power of trillions of dollars in business spend, Coupa’s mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees - our Coupanians - come together to co-create ideas and innovations that impact the power of spend. Key...
-
Customer Service Associate
hace 2 semanas
Bogota, Colombia NielsenIQ A tiempo completoCompany Description - ** Location: Bogotá**: - ** Schedule: Hybrid**: - ** Reference ID: REFID536248** **Job Description**: **About the Job** The Customer Service Associate will be responsible for offering service to our clients, ensuring all customer inquiries and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job...
-
Customer Onboarding Specialist
hace 6 días
Bogota, Colombia Healthatom A tiempo completoEn Healthatom estamos revolucionando la industria de la salud, usando la tecnología como una herramienta poderosa. Por eso, creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos. Como Healthatomers, compartimos un propósito en común**:mejorar la calidad y el acceso a la salud de las personas**....
-
Customer Care Onboarding Specialist
hace 1 semana
Bogota, Colombia Velocity Global A tiempo completo*** We are currently looking to hire a Customer Care Onboarding Specialist to join our growing Global Delivery Center team. This team is a shared services division of Velocity Global, which provides 24/5 global support to our clients and internal functional teams. **RESPONSIBILITIES** - Provide high-quality service support to our global clients and...
-
Customer Onboarding Specialist
hace 4 semanas
Bogota, Colombia Healthatom A tiempo completoEn Healthatom estamos revolucionando la industria de la salud, usando la tecnología como una herramienta poderosa. Por eso, creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos. Como Healthatomers, compartimos un propósito en común: mejorar la calidad y el acceso a la salud de las personas....
-
Customer Care Onboarding Specialist
hace 4 semanas
Bogota, Colombia Velocity Global A tiempo completo*** We are currently looking to hire a Customer Care Onboarding Specialist to join our growing Global Delivery Center team. This team is a shared services division of Velocity Global, which provides 24/5 global support to our clients and internal functional teams. Velocity Global is a high-growth International Professional Employment Organization (PEO)...
-
Customer Onboarding Manager
hace 3 semanas
Bogota, Colombia Cloudsquare A tiempo completo**About Cloudsquare** Cloudsquare is a revolutionary Salesforce consulting and product development firm dedicated to becoming long-term partners with our clients by supporting them through their technology and business transformations. Founded in 2018, Cloudsquare is a fully remote organization celebrating a global culture of collaboration spanning over...
-
Customer Success Associate
hace 2 semanas
Bogota, Colombia Voice123 A tiempo completoCustomer Success Associate - Full time We're crafting the future of the voice-over industry and were currently looking for a full-time Customer Success Associate who'll help look after Voice123's global user base of voice actors and clients! So, are you comfortable working in a highly-efficient and fast-paced technology environment? Then this is a fantastic...
-
Jr Customer Service Associate
hace 4 semanas
Bogota, Colombia NielsenIQ A tiempo completoCompany Description - ** Location: Bogotá**: - ** Schedule: Hybrid**: - ** Reference ID: REFID696847** **Job Description**: **About the job** The Jr Customer Service Associate will be responsible for offering service to our clients, ensuring all customer inquiries and queries are turned around efficiently using the proper NielsenIQ platforms. The job...
-
Full Customer Service Associate
hace 4 semanas
Bogota, Colombia NielsenIQ A tiempo completoCompany Description - ** Location: Bogotá**: - ** Schedule: Hybrid**: - ** REF30339C** **Job Description**: **About the job** The Jr Customer Service Associate will be responsible for offering service to our clients, ensuring all customer inquiries and queries are turned around efficiently using the proper NielsenIQ platforms. The job will focus on...
-
Jr Customer Service Associate
hace 4 semanas
Bogota, Colombia NielsenIQ A tiempo completoCompany Description - ** Location: Bogotá**: - ** Schedule: Hybrid**: - ** REF30339C** **Job Description**: **About the job** The Jr Customer Service Associate will be responsible for offering service to our clients, ensuring all customer inquiries and queries are turned around efficiently using the proper NielsenIQ platforms. The job will focus on...
-
Jr Customer Service Associate
hace 2 semanas
Bogota, Colombia NielsenIQ A tiempo completoCompany Description - ** Location: Bogotá**: - ** Schedule: Hybrid**: - ** Reference ID: REFID696722** **Job Description**: **About the job** The Jr Customer Service Associate will be responsible for offering service to our clients, ensuring all customer inquiries and queries are turned around efficiently using the proper NielsenIQ platforms. The job...
-
Customer Service Associate
hace 6 días
Bogota, Colombia Teleperformance Colombia A tiempo completoResponsabilidadesWhat you’ll do as a Customer Service Associate?- Respond to all customer inquiries. Provide excellent customer service by being a good listener - Work with confidential customer information, while treating it sensitively - Aim to resolve issues on the first interaction by being proactive, patient, and understanding.RequisitosWho are you?-...
-
Customer Service Associate Bogotá North Point
hace 3 semanas
Bogota, Colombia Teleperformance Colombia A tiempo completoResponsabilidadesWhat youll do as a Customer Service Associate?- Respond to all customer inquiries. Provide excellent customer service by being a good listener - Work with confidential customer information, while treating it sensitively - Aim to resolve issues on the first interaction by being proactive, patient, and understanding.RequisitosWho are you?- An...
-
Customer Service Associate
hace 6 días
Bogota, Colombia Teleperformance Colombia A tiempo completoResponsabilidadesWhat you’ll do as a Customer Service Associate?- Respond to all customer inquiries. Provide excellent customer service by being a good listener - Work with confidential customer information, while treating it sensitively - Aim to resolve issues on the first interaction by being proactive, patient, and understanding.RequisitosWho are you?-...
-
Jr Customer Service Associate
hace 4 semanas
Bogota, Colombia NielsenIQ A tiempo completo**Descripción de la empresa** - ** Ubicación: Bogotá, Colombia**: - ** Modalidad: Híbrida**: - ** REFID773545** **Descripción del empleo** Acerca del rol** El Jr Customer Service Associate será responsable de ofrecer servicio a nuestros clientes, asegurando que todas sus consultas y solicitudes se gestionen de manera eficiente utilizando las...
-
Jr Customer Service Associate
hace 4 semanas
Bogota, Colombia NielsenIQ A tiempo completo**Descripción de la empresa** - ** Ubicación: Bogotá, Colombia**: - ** Modalidad: Híbrida** **Descripción del empleo** Acerca del rol** El Jr Customer Service Associate será responsable de ofrecer servicio a nuestros clientes, asegurando que todas sus consultas y solicitudes se gestionen de manera eficiente utilizando las plataformas adecuadas de...
-
Wholesale Kyc Onboarding
hace 3 semanas
Bogota, Colombia JPMorgan Chase Bank, N.A. A tiempo completoShort Description: Execute Know Your Customer process for Latin America clients with high quality and regulatory standards. Join a dedicated team executing records in global systems and analyzing client documentation for the approval of customers being onboarded, remediated, and renewed! As a Latin America Onboarding Team Analyst, you will support the...
-
Business Associate
hace 4 semanas
Bogota, Colombia DHUMALL SDN. BHD. A tiempo completo**Business Associate / Marketing Associate** DHUMALL SDN. BHD. Malaysia Full Time Work From Home **Business Associate / Marketing Associate** **Responsibilities**: - Build and maintain strong relationships with customers and partners. - Understand customer needs and recommend appropriate products. - Develop and deliver sales presentations to...
