Associate Dir, Operations Manager

hace 4 semanas


Bogota, Colombia MSD A tiempo completo

The GDO Operations Manager is responsible for leading Senior clinical data managers (SCDMs) and Clinical Data Managers (CDMs) in operations tasks, both strategic and tactical in nature, within a Data Management Center (DMC). They are responsible for ensuring the consistent execution of quality processes and deliverables and managing the workload and development of their direct staff. Encourages effective interaction of DMC staff with business partners to achieve common objectives.

**Primary activities include, but are not limited to**:

- Direct Line Management of SCDM and CDMs
- Develops career plans
- Makes work assignments
- Conducts periodic skill assessments
- Annual performance appraisals
- Coaches and provides ongoing feedback for performance
- Provides rewards and recognition
- Sets priorities
- Provides developmental opportunities
- Manages training compliance
- Escalates to appropriate leadership/management as needed as risks and needs arise in the business.
- Increases functional effectiveness by supporting departmental efforts to simplify and standardize procedures to the greatest extent possible, sharing best practices and participating or leading in continuous improvement efforts.
- Participates in or Leads GDO Business Excellence Networks (BENs), GDO improvement efforts, SME networks, GDO and/or GDMS special initiatives as needed.
- Facilitates and/or participates in management and functional area meetings, contributing expertise, when necessary, through formal or informal presentations.
- Keeps abreast of process and technology changes both within and outside of the company that may impact staff.
- May support any other projects or perform any other data management task deemed appropriate by management.
- Supports GDO management team to set objectives and lead the team to achieve the business goals.
- Leads and/or participates in initiatives beyond GDO or GDMS (e.g. cross-divisional projects, cross-industry initiatives, etc.).
- Trains staff on business processes, operations and tools

**Education Minimum Required**:

- B.A. or B.S. degree, preferably in life sciences, computer science, or related discipline.

**Experience Required**:

- At least 5 years’ experience in Clinical Trials
- At least 2 year’ experience in People Management or equivalent demonstrated leadership

**Knowledge and Skills**:

- Knowledge of E2E clinical development process.
- Strong leadership and mentoring skills.
- Strong project management, decision making, problem solving, negotiation and communication skills.
- Ability to establish effective personal relationships across a wide range of business contacts.
- Ability to build talent and lead teams with influencing and development skills.
- Able to work under pressure in a changing environment with flexibility.

**We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.**

**Search Firm Representatives Please Read Carefully**

**Employee Status**:
Regular

**Relocation**:
No relocation

**VISA Sponsorship**:
No

**Travel Requirements**:
No Travel Required

**Flexible Work Arrangements**:
Hybrid

**Shift**:
Not Indicated

**Valid Driving License**:
No

**Hazardous Material(s)**:
No
**Requisition ID**:R281582


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