Customer Experience Agent

hace 5 meses


Desde casa, Colombia Tiendamia A tiempo completo

**Trabajo 100% remoto, por 3 meses con posibilidad de extensión.**

**En Tiendamia estamos revolucionando el Ecommerce Cross Border, cumpliendo día a día el sueño de miles de clientes**

**Para lograrlo nos desafiamos constantemente, con el objetivo de generar experiências increíbles a cada uno de nuestros clientes, que como nos gusta decir, son nuestros verdaderos jefes.**

**Si sos Estudiante Universitario en nível avanzado de tu carrera o recién graduado, podes sumarte a nuestro gran equipo de CX como Customer Experience Agent.**

**De nuestra parte tenemos todo lo que te interesa: un proyecto, proyección y un equipazo**

**Responsabilidades**:

- Atención telefónica y vía mail
- Resolución de inconvenientes generales con los clientes
- Detectar oportunidades de mejora en los procedimientos establecidos
- Colaborar con el buen clima de trabajo

**Calificaciones**:

- Ser estudiante universitario.
- Experiência en posiciones similares (atención al cliente vía mail y telefónica) - no excluyente
- Disponibilidad para trabajar de Lunes a Sábados o Domingos a Viernes 6hrs
- Habilidad para manejar programas y herramientas informáticas (Excel, mail, teléfono, chat)
- Conocimiento intermedio de idioma inglés - no excluyente



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