Customer Success Coordinator

hace 2 semanas


Colombia RVStaffing A tiempo completo

What You'll Do:

- Build and maintain strong relationships with customers to understand their needs and ensure their overall satisfaction.
- Serve as the primary point of contact for customer inquiries, concerns, and requests, delivering timely and effective resolutions.
- Proactively identify opportunities to upsell and cross-sell products or services to existing customers.
- Drive ideas for revenue growth.
- Identify opportunities to upsell and cross sell products or services.
- Conduct regular check-ins with customers to assess their satisfaction levels, gather feedback.
- Provide product demonstrations, training, and onboarding assistance to new and existing customers.
- Maintain accurate customer records and update relevant information in the CRM system.
- Identify opportunities to drive value and increase customer loyalty.
- Build customer success reports and metrics to measure customer satisfaction, retention, and revenue generation.
- Sales Coordination:Collaborate with the sales team to understand sales targets and develop strategies to meet or exceed them.

Coordinate and track sales activities, including lead generation, prospecting, and client follow-up.
Assist in preparing sales presentations, proposals, and contracts.
Monitor and analyze sales data to identify trends, opportunities, and areas for improvement.

What You'll Bring To The Team:

- Proven work experience as a Sales administrator or Sales support agent.
- Strong spoken and written English (C1 or better).
- Hands-on experience with CRM software & Google Suite (GSheets in particular).
- Understanding of sales performance metrics.
- Excellent organizational and multitasking skills.
- A team player with a high level of dedication.
- Ability to work under strict deadlines.
- Certification in Marketing, Sales or relevant fields is a plus.
- Strong oral and written communication skills.
- Ability to work under pressure and in a fast-paced environment.

We Offer You:

- Opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose.
- Flexible working environment (flexible working hours, working from our state-of-the-art office space in El Poblado).
- One-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work.
- Private health insurance for you plus a family member.
- The opportunity to create an impact in Medellin (and the world) is real. Our newest venture, a non for profit foundation called RVLOVE, is providing real opportunities and resources to those in underserved areas in Medellín.
- Subsidized breakfast & lunch at our very own RedValley Café.

**Job Types**: Full-time, Permanent

**Salary**: $300,000 - $3,500,000 per month



  • Colombia WOLVOX S.A.S A tiempo completo

    En wolkvox nos apasiona integrar ágilmente la diversidad tecnológica para acercar personas y marcas en cualquier canal de contacto. Creamos soluciones digitales de contact center y CRM en la nube fáciles de usar y rápidas de implementar. Estamos buscando un Customer Success las condiciones: 2 años de experiência en empresas de contact center, software...

  • Scheduling Coordinator

    hace 2 semanas


    Colombia Fresh Desk A tiempo completo

    **Job Summary** The Scheduling Coordinator is the lead customer service contact person for all clients, guests, and prospects. They are essential in the day-to-day operations of the store. The Scheduling Coordinator must monitor client sessions to ensure they arrive on time. They also need to help promote the renewals of current customers. The Scheduling...


  • Colombia Fracttal A tiempo completo

    Get Coach Pro- Fracttal es una Start-Up dinámica y en expansión con casa matriz en España, Chile, Colombia, Brasil y México. Ofrecemos una solución integral, basada en un software como servicio (SaaS) 100% en la nube en la gestión de mantenimiento y activos físicos.- En Fracttal, nuestro propósito es hacer posible hoy que el futuro de mantener...

  • Jr. Claims Coordinator

    hace 6 días


    Colombia ttg Talent Solutions A tiempo completo

    **Job Title: Claims Coordinator** **Location: Medellin - Full In-Person** **Type: Permanent Position** **Salary Expectation: $3,000,000 to $3,500,000 Depending on Experience** **Essential Functions**: - Handle and respond to calls from providers, agencies, agents, and policyholders. - Prepare reports on banking information. - Prepare reports to request...


  • Colombia OnceHub A tiempo completo

    We have always been a remote company spread across seven countries and five continents. You’ll work remotely from your home in Colombia and report directly to the Chief Customer Officer. In this role you will lead a team of customer success managers that will work with our accounts to ensure they realize the full value of our products. Your team will be...


  • Colombia OnceHub A tiempo completo

    We have always been a remote company spread across seven countries and five continents. You’ll work remotely from your home in Colombia and report directly to the Chief Customer Officer. In this role you will lead a team of customer success managers that will work with our accounts to ensure they realize the full value of our products. Your team will be...

  • Patient Coordinator

    hace 4 días


    Colombia RVStaffing A tiempo completo

    **Red Valley, **the **fast-growing company **in **Medellín,** is looking for an English-speaking and proactive **Patient Coordinator **with experience in the american healthcare industry, to join our medical vertical. As a **Patient Coordinator**, you will specialize in assisting daily callers with anything related with their procedures at the clinics....


  • Colombia, Huila OnceHub A tiempo completo

    As the Director of Customer Success you will formulate and oversee the strategy, planning and execution of the organization’s overall customer operations across the entire customer journey. You will lead an international Support contact center and an Account management team that is spread across multiple jurisdictions and time zones and connects with...


  • Colombia RVStaffing A tiempo completo

    **RedValley, the coolest and fast-growing company**, is seeking an experienced **Dispatcher/ Logistics Coordinator** to manage all aspects of logistics throughout our supply chain**. The Dispatcher/ Logistics Coordinator** will be responsible for organizing and providing efficient transportation and storage solutions for the entire lifecycle of our products,...


  • Colombia Atlantic Talent Services A tiempo completo

    Company Overview: Atlantic Talent Services (ATS) is a leading staffing and nearshoring company specializing in connecting businesses with highly skilled professionals across various industries. With an extensive global network and a commitment to excellence, ATS empowers businesses to thrive and succeed by providing exceptional talent and tailored staffing...

  • Vip Travel Coordinator

    hace 3 días


    Colombia ttg Talent Solutions, Inc. A tiempo completo

    Responsibilities: - Coordinate and assist in day-to-day operations. - Develop relationships with all levels of customers to facilitate processes. - Serve as the primary point of contact for all travel policy matters. - Evaluate requests for corporate proposals and collect requirements to make contributions. - Keep an updated record of the status of the...

  • Logistics Coordinator

    hace 6 días


    Colombia HUBTEK A tiempo completo

    As a **Logistics Coordinator,** you will be trained to look at the daily shipment in our system. **Some of your responsibilities are but are not limited to**: - Get the trucks locations. - There will be a list of loads daily that must tracked and updated in the system - Qualify carriers through different platforms. **MINIMUM REQUIREMENTS** **What would...

  • Analista de Nómina

    hace 4 días


    Colombia CUSTOMER SUCCESS OPERATIONS A tiempo completo

    Nos encontramos en la búsqueda de un - Tecnólogo en nómina y prestaciones sociales o estudiante de mínimo 7 semestre de contaduría pública, administración de empresas, economía, psicología, ingeniería industrial y/o afines. o profesionales - Experiência comprobada en liquidación de nómina y manejo de procesos relacionados. - Capacidad para...

  • Logistics Coordinator

    hace 6 días


    Colombia HUBTEK A tiempo completo

    As a **Logistics Coordinator,** you will be trained to look at the daily shipment in our system. **Some of your responsibilities are but are not limited to**: - Get the trucks locations. - There will be a list of loads daily that must tracked and updated in the system - Qualify carriers through different platforms. **MINIMUM REQUIREMENTS** **What would...


  • Colombia, Huila OnceHub A tiempo completo

    As the Director of Customer Operations you will formulate and oversee the strategy, planning and execution of the organization’s overall customer operations across the entire customer journey. You will lead an international Support contact center and an Account management team that is spread across multiple jurisdictions and time zones and connects with...


  • Colombia Kimberly-Clark A tiempo completo

    El trabajo comienza desde que la orden de pedido queda liberada de créditos. Continúa con la asignación de stock del pedido y luego con el seguimiento de la misma orden, hasta la entrega en el cliente y la recepción del conforme para cerrar el circuito de entrega. En caso de que existan devoluciones también se ocupa de la administración de estas. En...

  • Practice Coordinator

    hace 9 horas


    Colombia Global Career Website A tiempo completo

    **About Astound Commerce** Astound Commerce is a global digital commerce company that provides end-to-end services—from creating a data-driven strategy and delivering UX services to building an ecommerce solution for a variety of clients such as Cartier, Neutrogena, Puma, Diageo, Adidas and L'Oréal. With 20+ years' experience, 1,400+ ecommerce...

  • Practice Coordinator

    hace 9 horas


    Colombia Astound Commerce A tiempo completo

    **About Astound Commerce** Astound Commerce is a global digital commerce company that provides end-to-end services—from creating a data-driven strategy and delivering UX services to building an ecommerce solution for a variety of clients such as Cartier, Neutrogena, Puma, Diageo, Adidas and L’Oréal. With 20+ years’ experience, 1,400+ ecommerce...


  • Colombia Kuehne+Nagel A tiempo completo

    You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. - ** Your Role**: - Management of implementation projects for Kuehne Nagel Integrated Logistics - Execution within the regionally and globally aligned project management...

  • Losgistic Coordinator

    hace 3 días


    Colombia HUBTEK A tiempo completo

    **Some of your responsibilities are but are not limited to**: - Track and trace loads and update their status in the system. - Dispatch. - Data entry. **Minimum requirements** **What would help you succeed**: - Believe and love what you do. - Responsible. - Proactivity. - Experience in customer service or excellent attitude. **Minimum requirements**: -...