Scheduling Coordinator

**Job Summary**

The Scheduling Coordinator is the lead customer service contact person for all clients, guests, and prospects. They are essential in the day-to-day operations of the store. The Scheduling Coordinator must monitor client sessions to ensure they arrive on time. They also need to help promote the renewals of current customers. The Scheduling Coordinator is directly responsible for the acquisition of new prospects via telephone inquiries.

Location: Barranquilla, Colombia - Work on site

**Culture**:
Part of the duties required of Scheduling Coordinator is to maintain and contribute to the culture of the Stretch Zone. We at Stretch Zone work as a team. Everyone is expected to contribute. This culture is a foundation of Stretch Zone and will contribute to the overall success of each location. This will help us provide the absolute best service and atmosphere for all our clients.

**Responsibilities**:

- Answers and directs all phone calls
- Creates the First impression
- Calls all clients that want to schedule their first session
- Completes all automated tasks that are assigned to the front desk manager position
- Rescheduling appointments that have been canceled
- Call clients to remind them their sessions are available on their accounts

**Qualifications**:

- Language: Advanced English level C1.
- Ability to thrive in a fast-paced working environment and multitask.
- Experience: at least 1 year of experience in sales or customer service
- Must be highly motivated and energetic
- Excellent communication and interpersonal skills

**We offer**:

- Indefinite term contract
- Competitive salary
- This job is on-site in Barranquilla
- US Holidays (our work is driven by US-based companies)

Tipo de puesto: Tiempo completo

Salario: $2.000.000 - $3.000.000 al mes

Pregunta(s) de postulación:

- ¿Cual es tu expectativa salarial?

Idioma:

- Ingles Nível Avanzado (C1) (Obligatorio)