Customer Relations

hace 4 semanas


Desde casa, Colombia Atomic A tiempo completo

Villa is building America’s leading next-generation homebuilding platform. With a mission to be the easiest, fastest, and most cost-efficient way to build homes, Villa is a highly scalable new approach to offsite homebuilding and is playing a critical role in solving the many problems facing the U.S. housing market. Villa provides end-to-end services for clients that span feasibility, design, permitting, and construction of high-quality homes built using modern offsite construction. Villa is currently the largest ADU builder in California and is growing rapidly into other housing products and geographies.

This role can be based in California, Colorado, or Texas.

**What You'll Do**:

- Submit homeowner cards to the Factories within 30 days of project completion.
- Maintain and ensure the accuracy of service tracking sheets within Smartsheets.
- Create and submit factory work orders.
- Monitor open service item status and requests updates.
- Send reports of open service items on active construction projects to CMs to review biweekly for any status updates.
- Communicate with the Construction and Project Management team to clarify service needs.
- Communicate with clients to confirm service needs and request needed warranty claim information.
- Assist with scheduling Contractors, Field Crew, and Factory Technicians for service and maintain service calendars.
- Review new service items inputted into the service tracking sheets and request any further documentation needed to process the work order.
- Maintain spreadsheets accurately and create PDF reports to display needed information.

**What You Have**:

- The required abilities are equivalent to 5 years of office administrative experience. Such work must have included providing responsible departmental support to management staff, direct client communication, and coordinating office scheduling.
- Knowledge of common office systems
- spreadsheets, word processing programs, databases.
- Sense of urgency and ability to advocate for the customer and Villa.
- Inter-departmental communication to clarify information.
- Detail-oriented and self-motivated.
- Ability to work with mínimal supervision.
- Familiarity with home construction is a plus.
- Familiarity with DocuSign, Google suite, and SmartSheets is a plus.

Salary Ranges for this position are:
California: $25.00 - $29.50 per hour

Colorado or Texas: $23.25 - $27.45 per hour

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
- Villa is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Villa considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Please review our CCPA policies here.

LI-Remote


  • Customer Relations

    hace 2 semanas


    Desde casa, Colombia Atomic A tiempo completo

    Villa is building America's leading next-generation homebuilding platform. With a mission to be the easiest, fastest, and most cost-efficient way to build homes, Villa is a highly scalable new approach to offsite homebuilding and is playing a critical role in solving the many problems facing the U.S. housing market. Villa provides end-to-end services for...


  • Desde casa, Colombia OMC, Inc. A tiempo completo

    **Client Relations Representative (Colombia)** **About Taskmaverick** Taskmaverick is an Automated Business Manager. It is a unique B2B solution with no apparent competitor in the marketplace. Its features include, but are not limited to, the following: - It automates and streamlines workflow and business processes. - It reminds, guides, and motivates...


  • Desde casa, Colombia Sophilabs A tiempo completo

    ⭐️**Call Center Customer Service** We exist to help companies fulfill their purpose and create a meaningful positive impact. **Sophilabs** was founded back in 2012 with a clear vision in mind: to build software for outstanding companies seeking perfectionist teams. As we move forward, we continue to stress the importance of growing and improving...

  • Customer Success Manager

    hace 2 semanas


    Desde casa, Colombia 1840 & Company A tiempo completo

    CUSTOMER SUCCESS MANAGER - REMOTE**Requirements:Own laptop/desktop Core i5 or higherRAM - 8GB or higherMUST be fluent in English (written and verbal)3 years minimum experience in sales and/or customer service.Working web camera and Headphones.Start Date: ImmediateAbout us1840 & Company is a globally managed marketplace for vetted professional resources and...


  • Desde casa, Colombia 1840 & Company A tiempo completo

    **CUSTOMER SUCCESS MANAGER - **REMOTE** **Requirements**: Own laptop/desktop - Core i5 or higher RAM - 8GB or higher MUST be fluent in English (written and verbal) 3 years minimum experience in sales and/or customer service. Working web camera and Headphones. Start Date: Immediate **About us** 1840 & Company is a globally managed marketplace for vetted...


  • Desde casa, Colombia My VA Support A tiempo completo

    We're Hiring: CRM Automation Specialist at MyVA Support! At MyVA Support, we're eagerly seeking a CRM Automation Specialist, with proficiency in Zoho and other CRM platforms, to join our forward-thinking team. This role is tailored for those who have a deep understanding of marketing strategies and are skilled in optimizing customer relationship management...

  • Office Manager

    hace 3 semanas


    Desde casa, Colombia Sophilabs A tiempo completo

    ⭐️**Office Manager** We exist to help companies fulfill their purpose and create a meaningful positive impact. **Sophilabs** was founded back in 2012 with a clear vision in mind: to build software for outstanding companies seeking perfectionist teams. As we move forward, we continue to stress the importance of growing and improving ourselves to help...

  • Call Center Supervisor

    hace 3 semanas


    Desde casa, Colombia Sophilabs A tiempo completo

    ⭐️**Call Center Supervisor** We exist to help companies fulfill their purpose and create a meaningful positive impact. **Sophilabs** was founded back in 2012 with a clear vision in mind: to build software for outstanding companies seeking perfectionist teams. As we move forward, we continue to stress the importance of growing and improving ourselves to...


  • Desde casa, Colombia Varian Medical Systems A tiempo completo

    Together, we can beat cancer. At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions. We are part of an incredible community of scientists, clinicians, developers,...

  • Product Support Analyst

    hace 3 semanas


    Desde casa, Colombia Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...


  • Desde casa, Colombia Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • Product Support Analyst

    hace 2 semanas


    Desde casa, Colombia Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...


  • Desde casa, Colombia KUDO A tiempo completo

    **About KUDO** **Our Team** While KUDO is headquartered in New York, our team is globally distributed and culturally diverse, with employees spanning every continent. We have teams, partners, and customers across North America, Europe, Asia, and South America. We are eagerly seeking talented individuals to join us in our vision to give everyone the power...


  • Desde casa, Colombia IQVIA A tiempo completo

    Job OverviewWith supervision, perform project management, research, analysis, and report preparation on a wide range of projects. Assignments typically involve evaluating customer and competitor marketplaces through primary and secondary research activities as well as analysis of company performance metrics and capabilities.Essential Functions Assists with...


  • Desde casa, Colombia Mundo Group A tiempo completo

    **ABOUT THE COMPANY** Mundo Group is a United States-based fast-growing logistics services company and one of America's finest transportation and logistics providers. The company was started in 2017 and specialized in being a hotshot operator, managing tractor-trailers fleets, and providing logistics services to third-party owner-operators. **ROLE** We...


  • Desde casa, Colombia Mundo Group A tiempo completo

    **ABOUT THE COMPANY** Mundo Group is a United States-based fast-growing logistics services company and one of America's finest transportation and logistics providers. The company was started in 2017 and specialized in being a hotshot operator, managing tractor-trailers fleets, and providing logistics services to third-party owner-operators. **ROLE** We...


  • Desde casa, Colombia Mundo Group INC A tiempo completo

    **Part Time-Sales Representative (Fully remote)** **ABOUT THE COMPANY** Mundo Group is a United States based fast-growing logistics services company and one of America's finest transportation and logistics providers. The company was started in 2017 and specialized in being a hotshot operator, managing tractor-trailers fleets, and providing logistics...

  • Sales Manager

    hace 3 días


    Desde casa, Colombia 2 Brothers Moving & Delivery A tiempo completo

    Join our dynamic and thriving team at 2 Brothers Moving! If you're ready to bring your leadership skills and sales expertise to a company that values innovation and embraces diversity, we want to hear from you. **About 2 Brothers Moving**: At 2 Brothers Moving & Delivery, we're not just about transporting belongings; we're dedicated to removing the pain...


  • Desde casa, Colombia KUDO A tiempo completo

    About KUDOOur TeamWhile KUDO is headquartered in New York, our team is globally distributed and culturally diverse, with employees spanning every continent. We have teams, partners, and customers across North America, Europe, Asia, and South America. We are eagerly seeking talented individuals to join us in our vision to give everyone the power to understand...


  • Desde casa, Colombia Remote Technology, Inc. A tiempo completo

    **About Remote**: **All of our positions are fully remote. You do not have to relocate to join us!** **The position**: This is an exciting time to join Remote and make a personal difference in the global employment space as a **Manager, Global Payroll Implementation**, joining our Global Payroll Solutions team. As a dynamic and energetic professional, the...