LATAM Calls Associate for Immigration Law Firm
hace 4 semanas
We are a high-volume and fast-growing Immigration law firm seeking a Inbound Calls Associate to help advocate for our clients We have had explosive growth over the past year and continue to grow in new and exciting ways. We provide a great work culture, are at or above the top of the market salary, and have a competitive benefits package. Grow with us
The ideal candidate will receive calls from our potential clients and schedules the consultation with an Intake Specialist to provide the best service to our potential clients.
Schedule: Full Availability from 9am to 10pm EST x rotating weekends (8 hour shift x 40hr x week)
Payrate: $5/hr
Job Responsibilities:
- Meet minimum sales performance standards to maintain satisfactory standing with the job role
- Receive calls from potential leads to sell consultations
- Schedule consultations for the intake specialists
- Receive payments through the case management system
- Send information to clients through the case management system or email
- Follow up with clients to schedule their consultation with the firm
- Review missed calls from previous days and review social media leads to engage all leads showing prior interest
- Excellent verbal and written communication skills
- World class customer service skills
- Positive attitude
- Proven ability to meet deadlines and time manage themselves and others
- Impeccable organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Enjoy working in a fast-paced, results driven environment
- Proficient with Microsoft Office Suite or related software
- Bilingual (Spanish- English)
We offer more than just an opportunity to make a difference. At this Firm we care about our team members, work hard to provide a great culture, and keep our whole firm connected so that we remain close, even if separated by distance. And we have FUN while changing LIVES. Grow with us
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