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Client Relations Specialist
hace 3 meses
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Foundever is looking for a Client Relations Specialist
Job description
Manage client requests on all aspects of their account, coordinate and manage order placement and fulfillment with all involved parties (suppliers, customers, clients, vendors) coordinate freight with customers, clients, and logistics warehouses, produce, verify and distribute customer sales invoices, receive inbound goods and manage inventory supply through online systems, produce weekly and monthly reports reconciling clients sales, inventory, and expenses, ensure data integrity across multi-functional systems, including a real-time reporting platform, maintain internal controls to safeguard corporate resources and property, perform special projects, as the primarily responsible party and/or team member, as needed, contribute to team effort by accomplishing related results as needed
Requirements
● Bachelor's Degree (optional)
● Intermediate to advanced Excel skills preferred
● 1+ yr. experience in a client relations, customer service or similar role
● Solid oral and written communications skills, and high attention to detail
