Customer Onboarding Specialist
hace 2 semanas
la salud.
Por eso creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos de diversas especialidades.
Hoy, somos más de 130 colaboradores que, con valores como la excelencia, honestidad y compromiso, cuyo propósito es el de mejorar el servicio y el acceso a la salud de las personas.
Con presencia en más de 20 países, y con más de 60 mil usuarios, hoy estamos viviendo un proceso de expansión, donde queremos incorporar al talento que logrará cumplir los próximos desafíos.
¿A quién buscamos?
Funciones:
- Recibir al cliente en el momento que realiza la contratación y generar instancias educativas que le permitan aprender sobre el uso.
- Realizar capacitaciones a clientes acompañadas de asesoramiento continuo.
- Resolver distintas interrogantes que tengan los clientes respecto al funcionamiento de la plataforma.
- Incentivar el uso y el crecimiento de la actividad de tus clientes a través de la capacitación.
- Realizar carga de datos de clientes a las plataformas.
- Ejecutar planes de acción propuestos para clientes que estén fuera de la etapa de onboarding.
Requisitos Mínimos:
- Técnico o profesional con experiência trabajando en área de clientes, como postventa, comercial, customer success, de soporte, u otros.
- Hasta 3 años de experiência en área de clientes.
- Manejo de CRM de clientes.
- Experiência en gestión y seguimiento de clientes
Requisitos Deseables:
- Experiência trabajando en empresa SaaS
beneficios:
Seguro complementario de salud (solo CL)
Trabajo remoto
Semana de vacaciones extra
Día libre de cumpleaños para que puedas celebrar
Aguinaldos
Betterfly para tu bienestar
Udemy para tu capacitación
Tenemos
_Healthatomers _en varios países de Latinoamérica, embajadores del tequila, la salteña, la arepa, el mate, los tequeños, el pisco sour y las humitas.
Somos un equipo buena onda, empáticos, proactivos y geniales en lo que hacemos. Demasiado talentosos, podríamos llenar una temporada entera de
_Master Chef_,
_The Got Talent_,
_The Voice_, programa de deportes, de cine, petlovers y muchos otros jajaja.
Postula Y ayudemos a transformar la salud en todo el mundo. Contamos contigo.
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