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Sales Transaction Associate

hace 3 meses

Bogotá, Bogotá D.E., Colombia Equinix A tiempo completo

Who are we?
Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed.

Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.


A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions.

We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Sales Transaction Associate (Hybrid)


Equinix is the world's digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks.

Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments.

Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth.

Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.


A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions.

We embrace diversity in thought and contribution and are committed to providing an equitable work environment. That is foundational to our core values as a company and is vital to our success.

What you will be doing

  • Creating quotes/orders at the direction of the Sales organization and ensuring prompt processing of supporting actions
  • Ensuring quotes/orders are processed accurately in compliance with company policies
  • Engage effectively with crossfunctional stakeholders on approvals, quote/order configuration and dependent activities
  • Enter and validate product configuration based on provided details
  • Research customer agreements, terms, and any specifics that may affect the quote/order process
  • Utilizes diverse organizational tools, data, and assets to support operational activities
  • Embraces changes due to audit findings, events or transformation needs; conducts audits and determine remediation/preventive measures
  • Prioritize workload to complete transactional tasks within established Service Level Objectives (SLOs).
  • Manages escalations, issue investigation and creates postmortem analysis
  • Act as a resource and role model for colleagues with less experience; develops and manages onboarding plan for new team members
  • Participate in User Acceptance Testing (UAT) as needed to support system changes
  • Review process documentation and provide necessary updates

What you should have

  • Working experience supporting Business, Revenue, Sales, Customer Care, Legal and/or Finance Operations, preferably in Data Center, Cloud or Telecom industry preferred
  • Bachelor's degree preferred
  • Ability to explain complex information simply and clearly
  • Excellent organizational, communication and interpersonal skills
  • Ability to work independently and adapt in a fastpaced, international environment
  • Advanced English (written and verbal)

Equal Employment Opportunity:

Equinix is an Equal Employment Opportunity and Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

(Equal Opportunity / AA / Disabled / Veterans Employer)