Customer Service Analyst

hace 2 semanas

Bogotá, Bogotá D.E., Colombia JDV PARTNERS S.A.S A tiempo completo
Main Responsibilities

  • Identify and analyze problems or difficulties that customers may encounter. Work collaboratively with other departments or internal teams to find effective solutions.
  • Provide information and guidance to customers about the products and services offered by the company. Explain the features, benefits, and related policies to help customers make informed decisions.
  • Effectively communicate any recurring issues or concerns raised by customers to the management team or relevant departments. Contribute to the continuous improvement of customer service by identifying areas of opportunity and suggesting solutions.
  • Monitor the execution of scheduled services. Ensure that appropriate techniques are followed, established deadlines are met, and maintain constant communication with clients to update them on the progress of the work.
Position Requirements

  • Technical or professional in Business Administration, Marketing, Sales, Engineering, or related fields.
  • At least 1 year of experience in customer service.
  • Advanced level of English (C1).
  • Experience living in the United States is preferred (not required)
  • Excellent oral and written communication skills to interact with customers in a clear and effective manner.
  • Dynamic individual with initiative, commitment, responsibility, excellent interpersonal skills, ease of working in a team, and results oriented.

  • Customer Service Analyst

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Reckitt A tiempo completo

    Want to use your initiative to improve results? As Customer Service Analyst, you'll have the freedom to implement your own ideas and ensure we delight our customers. Every time.Customer Service AnalystBogota, Distrito Capital de BogotaCompetitive Salary & excellent benefits package Focusing on one or more of our major accounts, you'll ensure your customer...

  • Customer Service Analyst Junior

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Michael Page A tiempo completo

    Reportando a Coordinador de Facturación, la posición de Customer Service Analyst Junior deberá:* Llevar a trazabilidad de la facturación de inventarios;* Manejar SAP rubros de facturación e inventarios;* Realizar el seguimiento a procesos del área.Perfil buscado (h/m)Buscamos profesional en Administración de Empresas, Ingeniería Industrial o carrera...

  • Customer Service Analyst 1

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Citi A tiempo completo

    The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Responsibilities: Serve as single point of contact...

  • Customer Service Analyst 1

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia 12240 Colrepfin Ltda A tiempo completo

    Description The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related operational activities and providing resolutions in coordination with the Customer Service team. The main objective of this role is to design and develop, reports, analysis, and presentations to drive key business decisions and support...

  • Dart Customer Service Analyst

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Johnson & Johnson A tiempo completo

    Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest...

  • Customer Service Analyst 1

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Citi A tiempo completo

    Job Description:The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related operational activities and providing resolutions in coordination with the Customer Service team. The main objective of this role is to design and develop, reports, analysis, and presentations to drive key business decisions and support...

  • Dart Customer Service Analyst

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Johnson & Johnson A tiempo completo

    Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest...

  • Customer Service Jr. Analyst

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Johnson & Johnson A tiempo completo

    At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity.Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...

  • LATAM Commercial Cards Customer Service Analyst

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia 12240 Colrepfin Ltda A tiempo completo

    The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Responsibilities: Serve as single point of...

  • Dart Customer Service Analyst

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Johnson And Johnson A tiempo completo

    At Johnson & Johnson, we believe health is everything.Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across...

  • Customer Service Representative

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Grupo COS (Customer Operation Success) A tiempo completo

    We are looking for empowered persons seeking for perosnal growth We are hiring bilingual customer service agents.What we offer? Salary: Payrate starts at $2' commissions up to permanence bonuses Schedule: Monday Friday | 9:30 AM 6:30 PM Conditions: In person, located near Parque de la 9 Indefinite term contract and paid trainingWhat you bring? High School...

  • Key Account Customer Service Analyst

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia British American Tobacco A tiempo completo

    BAT está evolucionando a un ritmo - como ninguna otra organización.Para lograr la ambición que nos hemos propuesto, buscamos compañeros que estén dispuestos a vivir nuestro espíritu todos los días. Ven y sé parte de este viajeBAT COLOMBIA ESTÁ BUSCANDO UN KEY ACCOUNT CUSTOMER SERVICE ANALYST - BOGOTATITULO DE LA POSICION:KEY ACCOUNT CUSTOMER SERVICE...

  • Customer Service Analyst

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Abbott Laboratories A tiempo completo

    Customer Service AnalystAcerca de AbbottAbbott es líder mundial en cuidado de la salud, que crea ciencia innovadora para mejorar la salud de las personas. Siempre estamos mirando hacia el futuro, anticipando cambios en la ciencia y la tecnología médica.Trabajando en AbbottEn Abbott, puedes hacer un trabajo que importa, crecer y aprender, cuidar de ti...

  • Customer Service

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Citi A tiempo completo

    The Customer Service is an intermediate management-level position responsible to provide client resolution and support in coordination with the Customer Service team. The overall objective of this role is to ensure the seamless delivery of customer service support to external clients.Responsibilities: Exchange information to team Make evaluative judgements...

  • Service Intermediate Analyst

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Citi A tiempo completo

    The Service Intermediate Analyst is an intermediate position responsible for performing moderately complex workflow analysis of departmental systems, workforce, and procedures in coordination with the Customer Service function. The overall objective is to ensure accurate reporting and compliance across all product lines.Responsibilities: Write, design,...

  • Customer Service Analyst

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Edwards Lifesciences A tiempo completo

    Provides customer service support to customers utilizing effective relationship management skills.Key Responsibilities: Order Managementa. Responsible for order management during the whole process of order life cycle - order entering to JDE, checking the orderb. Based on customer request checking the availability of the inventoryc. Follow up with the...

  • Customer Service

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia 12240 Colrepfin Ltda A tiempo completo

    The Customer Service is an intermediate management-level position responsible to provide client resolution and support in coordination with the Customer Service team. The overall objective of this role is to ensure the seamless delivery of customer service support to external clients. Responsibilities: Applying working knowledge of technical and...

  • Gerente De Customer Service

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Mercado Libre A tiempo completo

    Introduzca el título del trabajo o la habilidad para buscar Trabajos relevantesIntroduzca su ciudad o código postal para mostrar los trabajos en su ubicaciónInicio Trabajos para Gerente De Customer Service en B...1 Trabajos para Gerente de customer service en Bogotá¿Quieres actualizaciones para búsquedas de trabajo similares?Gerente de Customer...

  • Customer Service

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Hoy trabajas A tiempo completo

    BilingüesCargo: Customer Service Importante empresa requiere Customer Service dentro de sus funciones esta ser actor de resolución de problemas encargado de escuchar activamente al usuario y brindar solución o información necesaria para cerrar satisfactoriamente la llamada. Resolución de PQR.Beneficios Adicionales Gimnasio, SmartFit / descuento en Hotel...

  • Customer Service

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Trendstack A tiempo completo

    Job Title: Customer Service & Marketing Specialist (Remote, Part-Time)Location:Bogotá, Colombia (Remote)Hours: 20 hours per week, afternoonsPayment: Monthly Payment of $500 USDCompany: E-commerce Fashion CompanyAbout the Company:Trendstack is a leading online fashion retailer specializing in the latest trends and styles. We are dedicated to providing our...