Customer Service

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Trendstack A tiempo completo

Job Title:
Customer Service & Marketing Specialist (Remote, Part-Time)

Location:
Bogotá, Colombia (Remote)

Hours: 20 hours per week, afternoons

Payment:
Monthly Payment of $500 USD

Company:
E-commerce Fashion Company

About the Company:

Trendstack is a leading online fashion retailer specializing in the latest trends and styles.

We are dedicated to providing our customers with a seamless shopping experience, offering a wide range of products from apparel to accessories.

We pride ourselves on our excellent customer service and commitment to exceeding customer expectations.

Responsibilities:

  • Customer Service:
  • Resolve customer issues in a timely and professional manner.
  • Provide product information and assistance in placing orders.
  • Process returns and exchanges.
  • Collaborate with the team to continuously improve customer service processes and policies.
  • Marketing_:
  • Assist in the development and execution of marketing campaigns.
  • Create engaging content for social media platforms (Facebook, Instagram, Twitter, etc.).
  • Monitor and analyze marketing campaign performance and make recommendations for improvement.
  • Conduct market research to identify new trends and opportunities.

Requirements:

-High school diploma or equivalent; marketing or communication-related degree is a plus.

  • Fluent in English and Spanish, both written and verbal.
  • At least 1year experience in customer service or marketing, preferably in the fashion or ecommerce industry.
  • Strong communication and interpersonal skills.
  • Proficiency in Google Suite and social media platforms.
  • Familiarity with ecommerce platforms, such as Shopify, is a plus.
  • Ability to work independently and manage multiple tasks.
  • Strong problemsolving skills and attention to detail.
  • A passion for fashion and staying uptodate with the latest trends.

Benefits:

  • Competitive salary.
  • Remote work.
  • Opportunity to work with a growing ecommerce company in the fashion industry.
  • Training and development opportunities.

How to Apply:

Job Type:
Part-time

Part-time hours: 20 per week

Salary:
$2,200,000 per month

Expected Start Date: 15/05/2023

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