support engineer

Established in 2004, ALLSTARSIT was founded with a clear vision: to enhance the landscape of global IT employment by bridging the gap between companies and skilled professionals. The core belief was that assembling a team shouldn't be hindered by geographical constraints. Fast forward to the present day, ALLSTARSIT stands as an international outstaffing...

Job OverviewEntry-level professional individual contributor who works under close supervision in a team that is responsible for product design experience. Problems faced are routine. Essential Functions - Works directly with product teams to receive support requests - Triages requests, fixes small bugs & submits engineering tickets - Working knowledge of the...

Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central. Our groundbreaking, full-spectrum platform...

Sonatype, a leader in software supply chain management, is seeking a Senior Technical Support professional in Bogotá to troubleshoot complex enterprise solutions and reproduce defects for product engineering. You will work with Java-based web applications, REST APIs, and cloud environments (AWS/Azure/GCP) while leveraging Docker/Kubernetes in deployment...

Learning Technologies Group PLC seeks a Remote Technical Support representative to assist end users of Bridge and related products. You will troubleshoot, guide users via phone, web, and email, and escalate complex issues to Tier 2 while maintaining clear communication and documentation.The role requires strong technical and written skills and independence...

OverviewWe are looking for support technicians with knowledge and conversational English.ResponsibilitiesRevisión de errores en laptops de hardware y software.Documentación y escalación de tickets. Identificación y acompañamiento a errores o fallos de red.Acompañamiento a terceros.Instalación y configuración de equipos laptops e impresoras.Manejo de...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to...

Overview Connecting clients to markets – and talent to opportunity With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection,...

Sensory-Minds GmbH seeks a motivated engineer to own client support requests, troubleshoot issues, and contribute to web app development. You will build scalable code for global deployments using Next.js, TypeScript, React, and containerized services. Join a team of designers, UX specialists, and developers delivering digital transformations for long-term...

At Talentus Global, we are looking for you! We are a U.S. company with a strong presence in LATAM and across 20+ countries around the world. Some of our key near-shore BPO services include: smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing, and top ERP & CRM solutions—driven by our practices across many industries,...

Amadeus IT Group Colombia, S.A.S. is seeking a Front Line Support Engineer to monitor alerts, provide first-line tech support, and drive incident resolution in a hybrid Bogota environment. You will work with engineering teams and use monitoring tools to restore service. You will follow ITIL practices, handle on-call rotations, and communicate clearly with...

Coupa Software Incorporated is seeking a Sr. Technical Support Engineer - Intake and Orchestration to help enterprise customers leverage the Intake and Orchestration platform. You will troubleshoot complex issues, guide customers on best practices, and collaborate with senior engineers and Product teams to implement solutions. You will be the voice of the...

Coupa Software Inc. in Bogotá, Colombia, is hiring a Sr. Technical Support Engineer – Intake and Orchestration to assist enterprise customers and partners, troubleshoot complex issues, and collaborate with Engineering and Product teams. You will own escalation handling, reproduce issues, and craft clear bug reports, while guiding customers through best...

OSARO, a San Francisco-based robotics company, is seeking a Technical Support Engineer to ensure our AI-driven autonomous robotic solutions run smoothly. You will work with Machine Learning, Hardware, and Infrastructure teams to troubleshoot, monitor, and improve systems, while creating customer-facing docs and dashboards. The role requires a Bachelor’s...

HITACHI ENERGY COLOMBIA LTDA in Bogota, Colombia seeks an Electrical Engineer with at least 5 years of experience in service sales and technical quotations. The role requires knowledge of high-voltage equipment and strong English communication for global projects. You will prepare engineering proposals, coordinate with partners, and support the sales team...

Sutherland Global in Bogote1, Colombia seeks a Technical Support Engineer to deliver first-level technical support for hardware, software, connectivity and platform-related issues onsite at Torre Krystal. The ideal candidate offers advanced English (B2+), strong communication, and 1+ year IT support experience, with familiarity across Zendesk, Jira,...

## App Support Engineer Web-based SrMexicoApply NowFind out how well you match with this jobJob ID: **Requisitos**· **Requerido – Habilidades Técnicas**· Experiencia en Reverse Engineering y discovery técnico· Experiencia en seguridad de aplicaciones y análisis de código· Dominio avanzado de SonarQube y herramientas de análisis estático·...

Sherpas is seeking a hybrid frontline support and support engineering role based in Colombia. You will own the support queue end to end, respond quickly to advisors, reproduce issues with logs and SQL, and escalate when needed to engineering in Valencia with a clean reproduction. You will build knowledge base articles, track metrics, and help reduce...

SupportYourApp is hiring a Technical Support Consultant to assist clients with secure access solutions, VPN setup, and MFA troubleshooting across Windows, Linux, macOS, Android and iOS. You will analyze logs, optimize network performance, and collaborate with client teams to deliver reliable, secure user experiences. This fully remote role offers USD...

SupportYourApp is seeking a Technical Support Engineer to join a global, multilingual team. You will troubleshoot backend and database issues, read code, and perform small fixes across web and mobile platforms, while communicating clearly with clients.The role offers fully remote work from EU, with USD compensation and a people-first approach. You will...