support engineer

2 days ago Be among the first 25 applicantsContributes to the overall success of the Emerging Technology & Platform Engineering department in GFRT, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing...

Sonatype Inc is looking for a Technical Support professional in Colombia to debug and troubleshoot incidents with their products. You will assist product management in prioritizing enhancements while effectively communicating customer experiences. The ideal candidate has over 3 years of experience supporting complex software solutions, proficiency in Java,...

This is a remote position. We are looking for an IT professional with experience in the Software Development Life Cycle (SDLC) and specialized in advanced technical support (L2/L3) for corporate applications. The ideal candidate will have strong expertise in the Java ecosystem, experience with traditional frameworks such as Struts, and solid capabilities in...

A growing tech company in Colombia is seeking Technical Support Engineers to ensure uninterrupted customer service for their products. The role requires responding to customer needs, diagnosing issues, and interacting with cross-functional teams. Candidates must have at least a High School degree and advanced English skills, with a preference for IT-related...

Sutherland Global in Bogotá is seeking a highly motivated Technical Support Engineer to join our team. You will provide exceptional technical support for IoT devices and web applications, build product expertise, and deliver delightful customer experiences.This full-time onsite role requires advanced English, collaboration with product and engineering...

Alegra, ubicado en Colombia, busca un profesional para brindar asistencia técnica especializada a clientes que utilizan la API. Este rol es fundamental para resolver incidencias técnicas y guiar a los desarrolladores en el proceso de integración.Los candidatos ideales deberán tener experiencia en soporte técnico, dominio de protocolos web y una sólida...

A technology company is seeking a Technical Support Engineer to provide expert assistance and support for its development platform. The role involves troubleshooting, managing customer inquiries, and improving internal processes. Ideal candidates will have over 5 years of experience in technical support, strong programming skills, and a passion for developer...

A global IT solutions provider in Colombia is seeking a professional to deliver customer-oriented L1/L2 technical support. The successful candidate will manage incidents and service requests while collaborating with cross-functional teams. Ideal applicants should possess strong skills in incident management, SQL, and experience in version control using Git....

Sonatype Inc. in Colombia is seeking a Technical Support Engineer to debug and troubleshoot incidents and assist customers with Sonatype products. The ideal candidate has 3+ years of experience supporting complex enterprise software solutions and strong skills in Java code.Additionally, you will be responsible for reproducing defects, summarizing customer...

At Talentus Global, we are looking for you! We are a U.S. company with a strong presence in LATAM and across 20+ countries around the world. Some of our key near-shore BPO services include: smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing, and top ERP & CRM solutions—driven by our practices across many industries,...

Presales Specialist | Telematics We are looking for an ambitious and technically driven We are looking for an ambitious and technically driven Presales Specialist to join our growing South America Sales team in Bogotá, Colombia. In this role, you will serve as the technical advisor supporting our commercial team by designing networking solutions, delivering...

DevSavant Inc. is seeking a Technical Support Engineer to join our Support team.You will act as the final support tier before escalation to Engineering or Product, helping customers resolve complex technical issues related to APIs, backend systems, integrations, and JavaScript-based workflows. You will work closely with customers, Support Engineers, and...

Blossom, a U.S.-based company with over 20 years of experience, seeks a meticulous Middle Support Engineer to strengthen Tier 2/3 support for Digital Banking products. You will diagnose incidents, analyze TypeScript/JavaScript code, run PostgreSQL queries, and troubleshoot GraphQL/REST API integrations using Postman or Insomnia, while coordinating with...

A digital solutions company in Bogotá is seeking a Mid-Senior level Software Developer with strong Java development skills. This role requires significant experience with Spring Boot and REST APIs, as well as strong debugging capabilities. The position offers a supportive work environment with opportunities to grow and collaborate in an Agile setting. The...

MySavant.ai is seeking a Customer Support Engineer to be on the front line when customers need technical help. You will own inbound issues from first response through resolution, investigating API behavior, tracing webhooks and data flows, inspecting logs, reproducing problems, and escalating with everything needed to move quickly.This is a hands-on,...

ARRISE is seeking an on-site IT Support / System Administrator to handle end-user issues and maintain our IT infrastructure across Windows and macOS. You will be the local point of contact for staff, delivering reliable technical support in a fast-paced environment.Responsibilities include logging incidents via Jira Service Desk, configuring AD, Microsoft...

Truelogic Software LLC is seeking a highly skilled Support Engineer for its Instinct platform. This independent contractor role sits within the Platform organization and serves as a dedicated technical resource for the Customer Experience team, owning complex ticket resolution and onboarding workflows.You will work with diverse tools and environments to...

Fortinet, Inc. in Bogotá seeks a field sales/technical specialist to support networking and security products across LATAM. You will troubleshoot, analyze configurations, and educate customers while coordinating with L3 teams and maintaining case SLAs.Experience in call centers and security certifications are valued; Portuguese language ability is a plus....

Sutherland is hiring a technical support engineer in Bogotá for Actimise platform support. The role involves diagnosing issues, installing and configuring solutions, and reproducing environments to resolve customer problems.You will communicate effectively in English, work with various channels (phone, email, chat), and document all interactions in the CRM...

OverviewWe are looking for support technicians with knowledge and conversational English.ResponsibilitiesRevisión de errores en laptops de hardware y software.Documentación y escalación de tickets. Identificación y acompañamiento a errores o fallos de red.Acompañamiento a terceros.Instalación y configuración de equipos laptops e impresoras.Manejo de...