Senior Technical Support Engineer

Hace 19 horas

central, cesar, Colombia Coupa Software Inc. Jornada completa

Coupa Software Inc. in Bogotá, Colombia, is hiring a Sr. Technical Support Engineer – Intake and Orchestration to assist enterprise customers and partners, troubleshoot complex issues, and collaborate with Engineering and Product teams.

You will own escalation handling, reproduce issues, and craft clear bug reports, while guiding customers through best practices and service-level expectations. The role emphasizes a customer-first approach in a fast-paced environment.