support engineer

Coforge is seeking a Senior Application Support Specialist to provide expert technical support for B2B SaaS products. You will handle live chat and ticketing, troubleshoot across web and mobile apps, and own cases end-to-end in a fully remote, distributed setting.The role demands 3+ years in customer or technical support, strong English communication, and...

About the Role We are looking for an experienced Tier 3 Technical Support Engineer to join a highly technical support environment focused on infrastructure, backup, networking, and business continuity solutions. This is a customer-facing role for someone who enjoys solving complex technical problems, working independently, and supporting customers during...

Darwin AI is seeking an enthusiastic Support Executive to join our Operations team in Bogota. You will be the first point of contact for customers, ensuring they realize value from day one and helping them onboard with our AI solutions. You will build AI assistants, troubleshoot integrations, and coordinate with engineering and product teams to resolve...

APM Terminals At APM Terminals, we are a team of over 20,000 people spread across more than 60 countries, united by a passion for delivering the world's goods. We are part of A.P. Moller-Maersk and play a vital role in enabling global trade and logistics. We are committed to fostering a culture of safety, collaboration, and continuous improvement while...

We are seeking a highly skilled and proactive Senior Trading Application Support Engineer to join our team.The Trading Application Support Engineer will provide critical technical support to the trading desk and back-office operations specializing in bond/loan trading. The ideal candidate will possess a strong understanding of financial instruments,...

Buscamos un/a profesional con experiencia en soporte de producción L2, resolución de incidentes, troubleshooting de aplicaciones y operación de entornos productivos. Perfil requerido: Profesional en Ingeniería de Sistemas o áreas afines. Experiencia en Application Support o Production Support L2. Conocimientos sólidos de Unix/Linux y SQL. Experiencia...

At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly. What sets DOXA apart is our commitment to fostering a vibrant and supportive team...

Skills & QualificationsTypically requires field sales experienceAreas of TAC (Technical Assistance Centers) , NOC (Network Operation Centers) , SOC (Security Operation Centers) , GSC (Global Service Center) with a networking/security company.Understanding of TCP/IP, routing protocols, L2/L3 switchesSecurity products firewalls, IPSec, IDS/IPS, Anti-Spam,...

A remote-first technology company seeks a Customer Support Agent Tier 2 to handle complex technical issues and improve internal processes. The ideal candidate will have a relevant degree, strong analytical skills, and experience with tools like Postman and Salesforce. This full-time position offers flexible working hours, mentorship, and growth...

A leading cybersecurity company is seeking a technical support professional in Colombia. The role involves troubleshooting Fortinet products, providing customer education, and collaborating with teams across Latin America. Candidates should have experience in Technical Assistance Centers and a solid understanding of networking protocols. A security...

IQVIA LLC in Bogotá seeks an entry-level professional to support product design teams by triaging requests, fixing small bugs, and submitting engineering tickets under close supervision.The role emphasizes basic web tech knowledge (Javascript frameworks, CSS, HTML) and strong English, with growth opportunities as you contribute to production environments...

Job Opportunity at SofttekFounded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices across North America, Latin America, Europe, and Asia. With 15 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary, and India, Softtek helps top-tier corporations achieve predictable outcomes. We...

Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe, and Asia. With 15 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary, and India. Softtek helps improve and produce predictable outcomes for top-tier corporations in over 20...

SupportYourApp is looking for a Technical Support Engineer to deliver outstanding technical support in a fully remote role. The position requires excellent English communication skills and 1-2 years of experience in technical support, with a strong focus on problem-solving and customer satisfaction.You will troubleshoot complex issues and work on networking...

A textile manufacturing company is seeking a Mid-Level Application Support Engineer responsible for supporting a diverse application ecosystem. The ideal candidate will have 3–5 years of experience, strong troubleshooting and SQL skills, and a Bachelor's Degree in a related field. This full-time role involves collaborating with teams to resolve technical...

Buscamos un/a profesional con experiencia en soporte de producción L2, resolución de incidentes, troubleshooting de aplicaciones y operación de entornos productivos.Perfil requerido:Profesional en Ingeniería de Sistemas o áreas afines.Experiencia en Application Support o Production Support L2.Conocimientos sólidos de Unix/Linux y SQL.Experiencia en...

Booth and Partners in Colombia is seeking a technical support specialist to handle high‑complexity DNS and domain registration incidents from a remote home office. You will liaise with clients, partners, and engineering teams to ensure accurate diagnostics and timely incident resolution.The role covers DNS record configuration, gTLD/ccTLD transfers, WHOIS...

nue in Bogotá, Colombia is seeking a Technical Support Engineer to provide world-class technical assistance to customers, troubleshoot complex issues, and ensure customer success. You will work with engineering, product, and customer success teams to deliver an exceptional support experience.The role requires 3-5 years in customer-focused positions, strong...

Presales Specialist | Telematics We are looking for an ambitious and technically driven Presales Specialist to join our growing South America Sales team in Bogotá, Colombia. In this role, you will serve as the technical advisor supporting our commercial team by designing networking solutions, delivering product demonstrations, and helping customers...

Cira Apps Limited is seeking an experienced IT Administrator to provide on-premises support for CiraSync On-Premises in customer environments. You will troubleshoot Exchange, Active Directory, and networking issues, document findings, and collaborate with engineering. The role requires strong English, 3+ years in Windows Server environments, and the ability...