support engineer

ResponsibilitiesAdvanced troubleshooting on the full range of Fortinet productsCollection, analysis and change recommendations of configuration information, customer network information and/or packet trace informationProvide customer education where needed due to gaps in networking, product knowledge, processes, etc…Consultation of technical documentation,...

Skills & Qualifications Typically requires field sales experience Areas of TAC (Technical Assistance Centers), NOC (Network Operation Centers), SOC (Security Operation Centers), GSC (Global Service Center) with a networking/security company. Understanding of TCP/IP, routing protocols, L2/L3 switches Security products firewalls, IPSec, IDS/IPS, Anti-Spam,...

OverviewYou are someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests and be able to grow professionally.You bring to Applaudo the following competencies:Bachelor’s Degree in Computer Science, Computer Engineering, or related field — or equivalent experience.4+ years of...

We're hiring a Customer Support Engineer to be on the front line when customers need technical help. You'll own inbound technical issues from first response through resolution: investigating API behavior, tracing webhooks and data flows, inspecting logs and payloads, reproducing problems, and either fixing the issue yourself or escalating it to Engineering...

Company Description: We are One Sutherland— a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive...

Established in 2004, ALLSTARSIT was founded with a clear vision: to enhance the landscape of global IT employment by bridging the gap between companies and skilled professionals. The core belief was that assembling a team shouldn't be hindered by geographical constraints. Fast forward to the present day, ALLSTARSIT stands as an international outstaffing...

About the job The Export Sales Department in Bogota is responsible for the sales of power electronics equipment for various oil & gas and industrial markets. Customers typically include oil service companies, OEMs, EPCs, and dealers in industrial sectors. The equipment we develop, manufacture, and service primarily includes low- and medium-voltage drives,...

Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what’s happening now and shape what’s coming next. Vantor is a place for problem solvers, changemakers, and go-getters, where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be...

Job Description About you You are someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests and be able to grow professionally. You bring to Applaudo the following competencies: Bachelor’s Degree in Computer Science, Computer Engineering, or related field — or equivalent...

Liderar operativa y estratégicamente los equipos técnicos de las 3 torres, asegurando alto desempeño, alineación de objetivos y desarrollo de talento.Gestionar la relación con el cliente: SLAs, escalaciones críticas, comités de servicio y roadmap conjunto.Gobernar el portafolio de aplicaciones legadas y customizadas: mantenimiento evolutivo, control...

Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central. Our groundbreaking, full-spectrum platform...

About Veho Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone. We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers. Powered by next-generation technology and a vertically integrated supply chain,...

1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Excis ComplianceSenior IT-Recruiter at Excis Compliance Ltd.WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT BOGOTA, COLOMBIA!Location:Excis is a global IT support leader globally, driven by innovation and collaboration....

Company Description: Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About The JobAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to...

Zemsania busca un(a) COBOL/AS400 Support Engineer para administrar y optimizar entornos AS400/iSeries. Se necesita un profesional con mínimo 5 años de experiencia en roles similares y conocimiento de COBOL, CL y bases de datos DB2/400.El candidato ideal deberá tener un nivel de inglés mínimo B2, ser capaz de desarrollar y mantener aplicaciones, y...

Fortinet, Inc. in Bogotá seeks an experienced technical sales/support professional to handle advanced troubleshooting for Fortinet products and to analyze customer network data for effective configurations. The role involves educating customers, coordinating with L3 support, and ensuring timely case closures.The candidate will collaborate with LATAM and...

Darwin AI is seeking an enthusiastic Support Executive to join our Operations team in Bogota. You will be the first point of contact for customers, ensuring they realize value from day one and helping them onboard with our AI solutions.You will build AI assistants, troubleshoot integrations, and coordinate with engineering and product teams to resolve issues...

Singular is seeking a Product Support Engineer for our LATAM team to handle B2B customer communications, perform deep-dive debugging, and deliver reliable resolutions. You will collaborate with Support, Product, and Engineering to improve the product and advocate for customers within the company.Strong English communication and self-motivation are essential....

Technical Support Engineer (Remote – Latam) We are looking for a Technical Support Engineer in Latin America. As a Technical Support Engineer, you will act as a key liaison between developers and the platform, helping solve complex technical challenges and enhancing the overall user experience. You will work closely with engineering teams to troubleshoot...