support engineer

Coupa Software is seeking a customer-focused support professional to join our global enterprise team. You will handle technical and configuration inquiries from enterprise customers, troubleshoot issues, and collaborate with cross-functional units to ensure success in production environments.You will create knowledge articles for our knowledge base and...

About TruelogicAt Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.Our team of 600+ highly skilled...

On behalf of FinTech Client #1, SD Solutions is looking for a talented Customer Support Engineer to step onto a fintech unicorn rocketship! SD Solutions is a staffing partner operating globally. Contact us to get more details about the benefits we offer. Customer Support Engineer works directly with customers to identify and resolve basic customer issues and...

About Urban SkyUrban Sky is a venture-backed aerospace startup on a mission to pioneer humanity’s routine, easy access to the stratosphere and the value locked within it. We design, build, operate, and sell stratospheric balloon systems. The data we collect supports a wide range of applications, from real-time wildfire monitoring to urban mapping. Our...

TMF Group in Bogotá is seeking an experienced Application Support & Operations specialist to join the global IT team. You will provide L2/L3 support for AWS-hosted applications, troubleshoot issues, and perform root cause analysis while adhering to ITIL practices.Responsibilities include incident/change management, on-call rotations, and collaboration with...

TuTalento está buscando un(a) ATM Software Engineer para incorporarse a un equipo especializado en soluciones de autoservicio financiero. Buscamos un profesional con experiencia en desarrollo de software, soporte técnico y troubleshooting, idealmente con experiencia en ATM, ITM o soluciones de autoservicio financiero. Si has trabajado directamente con...

Sutherland seeks a motivated Technical Support Engineer in Bogotá to deliver exceptional technical assistance for IoT devices and web applications. You will build product expertise and collaborate with cross-functional teams to drive timely resolutions.Ideal candidates bring advanced English, a tech degree, and experience with Windows/Linux, and support...

EXECUTEL is seeking a highly skilled bilingual IT professional in Bogotá to provide Tier 2 and 3 support for escalated issues within Windows and network environments. You will collaborate with helpdesk and engineering teams to troubleshoot, maintain IT infrastructure, and contribute to systems architecture for a U.S.-based company.The role requires advanced...

Nutrient seeks a customer-obsessed, AI-forward engineer to be the first dedicated support hire for Nutrient Workflow, our workflow automation platform. You’ll own first-line support, reproduce issues, and work with engineering to provide fast, accurate solutions.You’ll work hands-on with customer infrastructure, use AI tools to automate repetition, and...

Softtek is hiring for a production support role in Bogotá and surrounding areas, with options for remote work across Colombia. The ideal candidate will have a strong background in C# and the .NET Framework, experience with AWS microservices and containerized environments such as Docker and Kubernetes, and the ability to validate deployments.This position...

Coupa seeks an enterprise software support professional to assist customers with how-to questions and troubleshoot production environments. You will collaborate with the Integration, Operations, and Customer Success teams to ensure customer success and build knowledge articles for self-help resources.The role emphasizes strong Linux/Unix knowledge, scripting...

A leading IT services provider in Colombia is seeking an IT Level 2 Support Engineer to deliver enterprise-level IT support. The ideal candidate will possess 3+ years of experience in managed IT services and have advanced technical skills in areas like server, firewall, and cloud technologies. This full-time role offers a competitive salary, weekly...

Laravel is seeking a Customer Support Engineer to join our global team and ensure excellent service for developers using our ecosystem, including Forge, Vapor, Spark, Envoyer, and Nova. The role requires answering tickets quickly, documenting issues, and guiding users through Laravel Cloud and Nightwatch products.Remote, contract or permanent positions...

Jobtailor in Bogotá is seeking a technically skilled Support Specialist to deliver expert assistance to customers and colleagues. You will diagnose and repair complex equipment and software, respond to escalated issues, and ensure smooth operations across installations and training.The role emphasizes collaboration, problem resolution, and a commitment to...

About the role CiraSync On-Premise is our self-hosted contact and calendar synchronization platform for Microsoft Exchange environments. It is the most technically demanding product in our portfolio, and today only a small number of agents can support it. We are hiring a dedicated engineer to expand that coverage. You will work directly inside customer...

Technical Support Engineer at BairesDevAt BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact...

A global technology provider is seeking an experienced Solutions Support Engineer to join their team in Colombia. In this role, you will deliver robust support, help design and build effective support tools, and engage in complex issue resolution. Candidates should possess strong programming skills, with extensive Linux experience and knowledge of database...

A forward-thinking technology company is seeking a Mid-Senior Java Developer to enhance their team in Colombia. The ideal candidate has over 4 years of experience in Java development and strong skills in Spring Boot. Responsibilities include monitoring systems, debugging processes, and collaborating in an Agile environment. This role offers the flexibility...

GlobalLogic, a Hitachi Group Company, is seeking a Tier 1 Technical Support Engineer in Bogota to join our teams supporting broadband solutions for global providers. You will work on integration and on-site support for complex system problems and collaborate with R&D on improvements.The ideal candidate has 1–3 years of experience in IT, Cisco routing,...

Join Kyndryl as a Technical Support professional, helping clients optimize complex hardware, software, and systems. You will diagnose, escalate, and resolve issues, while delivering quality service and onboarding customers to new technology.The role offers a hybrid-friendly environment, ongoing training, and opportunities to grow into advanced technical...