support engineer

SupportYourApp is seeking a Technical Support Engineer to join our global team and deliver high-quality customer and technical support from a home office. You will troubleshoot complex issues, read and analyze code, and collaborate with Engineering to drive timely resolutions. Ideal candidates have 2+ years in technical support, strong SQL and scripting...

Amadeus IT Group Colombia, S.A.S. is seeking a Front Line Support Engineer to monitor alerts, provide first-line tech support, and drive incident resolution in a hybrid Bogota environment. You will work with engineering teams and use monitoring tools to restore service. You will follow ITIL practices, handle on-call rotations, and communicate clearly with...

A leading IT services provider in Colombia is seeking an IT Level 2 Support Engineer to deliver enterprise-level IT support. The ideal candidate will possess 3+ years of experience in managed IT services and have advanced technical skills in areas like server, firewall, and cloud technologies. This full-time role offers a competitive salary, weekly...

## App Support Engineer Web-based SrMexicoApply NowFind out how well you match with this jobJob ID: **Requisitos**· **Requerido – Habilidades Técnicas**· Experiencia en Reverse Engineering y discovery técnico· Experiencia en seguridad de aplicaciones y análisis de código· Dominio avanzado de SonarQube y herramientas...

Sutherland Global in Bogote1, Colombia seeks a Technical Support Engineer to deliver first-level technical support for hardware, software, connectivity and platform-related issues onsite at Torre Krystal. The ideal candidate offers advanced English (B2+), strong communication, and 1+ year IT support experience, with familiarity across Zendesk, Jira,...

Short Summary NICE – Tier 2 Support Engineer Pipeline with Sutherland. Work with various NICE departments (Support and R&D) and customers around the globe for end-to-end resolution of issues Maintain high customer satisfaction throughout the entire problem resolution process, through frequent customer updates Conduct thorough and detailed troubleshooting...

Presales Specialist | Telematics We are looking for an ambitious and technically driven We are looking for an ambitious and technically driven Presales Specialist to join our growing South America Sales team in Bogotá, Colombia. In this role, you will serve as the technical advisor supporting our commercial team by designing networking solutions,...

SupportYourApp in a multicultural, fully remote T3 Support Engineer role seeks a highly customer-focused problem-solver. You will investigate and troubleshoot escalated issues across backend systems, databases, and cross‑system integrations, reproduce bugs, analyze logs, and document findings for Engineering. The ideal candidate has excellent English (C1),...

Visa seeks a customer-focused technical support professional to interface with Elite Care and customers globally. You will troubleshoot issues, reproduce defects, and provide prompt responses within SLA while logging defects and collaborating with product teams. Hybrid role based in Toronto, with in-office days and potential onsite support. Strong English...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

CloudFactory is seeking a proactive MLOps Support Engineer to ensure AI/ML systems remain stable in production. You will handle Tier 1 and Tier 2 incidents, triage issues, and coordinate with Tier 3 for engineering escalations. Role focuses on maintaining model performance, pipeline health, and on-call readiness across Colombia time zones. A strong...

Softtek is hiring for a production support role in Bogotá and surrounding areas, with options for remote work across Colombia. The ideal candidate will have a strong background in C# and the .NET Framework, experience with AWS microservices and containerized environments such as Docker and Kubernetes, and the ability to validate deployments. This position...

Sonatype is hiring for a Technical Support position in Bogotá, Colombia, where you will debug and troubleshoot incidents, assist in enhancing products, and replicate customer environments for testing. The ideal candidate has 3+ years of experience with enterprise software support, is proficient in Java, and possesses exceptional communication skills....

A technology company is seeking a Technical Support Engineer to provide expert assistance and support for its development platform. The role involves troubleshooting, managing customer inquiries, and improving internal processes. Ideal candidates will have over 5 years of experience in technical support, strong programming skills, and a passion for developer...

A leading remote job platform is seeking a Support Engineer to provide technical assistance and improve customer satisfaction in a fully remote environment. Ideal candidates should have strong technical skills, including proficiency in SQL and programming languages like Python. You will handle support tickets, collaborate with engineers, and work on internal...

A global IT solutions provider in Colombia is seeking a professional to deliver customer-oriented L1/L2 technical support. The successful candidate will manage incidents and service requests while collaborating with cross-functional teams. Ideal applicants should possess strong skills in incident management, SQL, and experience in version control using Git....

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Support Engineer in Latin America . As a Support Engineer, you will play a crucial role in ensuring the smooth operation of software products by providing technical assistance to customers. You will troubleshoot and resolve complex issues, collaborate closely...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

A technology company is seeking a Technical Support Engineer to provide expert assistance and support for its development platform. The role involves troubleshooting, managing customer inquiries, and improving internal processes. Ideal candidates will have over 5 years of experience in technical support, strong programming skills, and a passion for developer...

A global IT solutions provider in Colombia is seeking a professional to deliver customer-oriented L1/L2 technical support. The successful candidate will manage incidents and service requests while collaborating with cross-functional teams. Ideal applicants should possess strong skills in incident management, SQL, and experience in version control using Git....