Tenemos otros empleos actuales relacionados con este campo que puede encontrar a continuación
-
Customer Service Representative
hace 2 semanas
Bogotá, Cundinamarca, Colombia Vantage Specialty Chemicals A tiempo completoVantage is a leading supplier of naturally derived specialty ingredients and formulations that cater to the evolving needs of industrial and consumer markets. Through our chemistries, our customer focus and our global footprint, we are ENABLING TOMORROW’S SOLUTIONS TODAY. The Custmer Service Representative ensures that customers are provided best in class...
-
Customer Service Representative
hace 1 mes
Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completoCustomer Service AssociateWhy TP?With a presence in more than 91 countries, we are the industry leader Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?What youll do as a Customer Service Associate?Respond to all...
-
Bogotá, Colombia Sofvio Recruitment A tiempo completoWe’re helping one of our clients, Globaltize, hire a Sales & Customer Service Representative.‘‘Globaltize: Empowering USA companies with top talent from the Philippines, saving costs without compromising quality.’’Compensation: USD1.5K - 2K/month.+ Bonuses (up to 10% of base compensation) Location: Remote (for Colombia and Argentina...
-
Bogotá, Colombia Sofvio A tiempo completoWe're helping one of our clients, Globaltize, hire a Sales & Customer Service Representative.“Globaltize: Empowering USA companies with top talent from the Philippines, saving costs without compromising quality.”The opening requires a native or fully fluent level of English.Compensation: USD1.5K - 2K/month.+ Bonuses (up to 10% of base...
-
Bogotá, Colombia Sofvio A tiempo completoWe're helping one of our clients, Globaltize, hire a Sales & Customer Service Representative. “Globaltize: Empowering USA companies with top talent from the Philippines, saving costs without compromising quality.” The opening requires a native or fully fluent level of English. Compensation: USD1.5K - 2K/month. + Bonuses (up to 10% of base...
-
Bogotá, Colombia Sofvio A tiempo completoWe're helping one of our clients, Globaltize, hire a Sales & Customer Service Representative. “Globaltize: Empowering USA companies with top talent from the Philippines, saving costs without compromising quality.” The opening requires a native or fully fluent level of English. Compensation: USD1.5K - 2K/month. + Bonuses (up to 10% of base...
-
Bilingual Customer Service Representative
hace 1 semana
Bogotá, Cundinamarca, Colombia Solvo Global SAS A tiempo completo**Customer Service Representative** **Ciudad**: Bucaramanga y Bogotá. Presencial **Horario**: El turno se asigna entre 12:00 pm y 11:00 pm. Presencial **Descripción del Trabajo**: **Responsabilidades**: - Gestionar grandes volúmenes de llamadas entrantes. - Manejar chats y correos electrónicos. - Identificar y evaluar las necesidades de los clientes...
-
Customer Service Representative
hace 2 meses
Ubicación Todo Colombia, Bogotá Torre AI A tiempo completo**Requisitos**: We are looking for hundreds of customer service representatives. - Evolving the BPO services and helping with our clients´ needs to a whole new level. Compensation: USD 3 - 5/hour. Holiday pay (up to 2x pay rate). Location: Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile,...
-
Customer Service Representative
hace 1 mes
Bogotá, Colombia EMAPTA A tiempo completoJob DescriptionMeet the Trendsetter: Experience the Perfect Fashion FusionOur client is a trailblazing global fashion and lifestyle online retailer dedicated to making the beauty of fashion accessible to everyone. They have revolutionized the industry with an innovative on-demand, customer-driven model that precisely addresses customer preferences, ensuring...
-
Customer Service, Medical Insurance Assistance
hace 2 días
Bogotá, Cundinamarca, Colombia Group Customer operation success A tiempo completoTitulo: Customer Service Representative con Enfoque en Asistencia de Seguros Médicos - Trabajo RemotoEmpresa: CUSTOMER OPERATION SUCCES S.A.S. ¡Únete a nuestro equipo! Oferta Laboral: Servicio al Cliente - Asistencia de Seguros Médicos Descripción del puesto: Estamos buscando personas apasionadas por brindar un excelente servicio al cliente para...
-
5 Years Experienced Customer Service Representative
hace 1 semana
Bogotá, Cundinamarca, Colombia Solvo Global SAS A tiempo completo**Senior customer service representative** **Horario**: Monday - Friday 9:00 am a 7:00pm **Ciudades**: Barranquilla, Bogotá, Bucaramanga, Cali - Gestionar llamadas telefónicas entrantes, mensajes de texto y correos electrónicos de clientes y clientes potenciales. - Identificar y evaluar las necesidades de los clientes para garantizar una resolución...
-
Bogotá, Colombia Torre A tiempo completoWe (Torre) are helping Globaltize find a top candidate to join their team full-time for the role of Sales & Customer Service Representative.Compensation:USD 1.5K - 2K/month.+ Bonuses (up to 10% of base compensation)Location:Remote (for Colombia and Argentina residents).Mission of Globaltize:"At Globaltize, we empower USA-based companies to unlock the...
-
Bilingual Customer Service Representative
hace 3 meses
Bogotá, Colombia Outplex A tiempo completoWe are currently seeking enthusiastic individuals to join our amazing customer service team! You will be representing a pet pharmacy company, animal lovers encouraged to apply! The representative will handle inbound inquiries via phone assisting customers by answering general questions and resolving problems and clarifying issues. You will be researching...
-
Customer Service Representative
hace 2 meses
Bogotá, Colombia Sagan A tiempo completoJob Title: Customer Service Representative - IILocation: Remote (CST Time zone)Salary Range: up to 1000 USD Work Schedule: Part-Time, Saturday and Sunday, 3:00 PM to 10:30 PM CST NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...
-
Customer Service Representative
hace 2 meses
Bogotá, Colombia Nuvei A tiempo completoJob Type: Full-time / Permanent Reports To: Supervisor, Contact Center Location: Bogota, Colombia The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow. WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around...
-
Customer Service Representative
hace 3 meses
Bogotá, Colombia Charger Logistics Inc A tiempo completoCharger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.We are entrepreneurial-minded organization that welcomes and support individual ideas and...
-
Bogota - Customer Service Agent
hace 3 meses
Bogotá, Colombia Sitel A tiempo completoAbout UsFoundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
-
Customer Care Representative
hace 6 días
Bogotá, Bogotá D.E., Colombia Teleperformance A tiempo completoPosition Overview Why Choose Teleperformance? With operations in over 91 countries, Teleperformance stands as a global leader in customer experience management. Recognized by Great Place to Work as one of the top employers worldwide, we are committed to continuous innovation and exceeding expectations. Are you prepared to join an exceptional team? ...
-
Technical Customer Service Representative
hace 6 días
Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completoAre you enthusiastic about technology?Imagine being part of a leading company in the SaaS, Software, or Hardware industry.Join our Customer Support Consultant team and excel in a diverse and multilingual setting while working from the comfort of your home. Unlock your potential by acquiring new skills and achieving ambitious objectives through our People...
-
Healthcare Customer Service Coordinator
hace 6 días
Bogotá, Bogotá D.E., Colombia Apollo XCM LLC A tiempo completoPosition OverviewThis role is based in a vibrant environment focused on patient care. Please note that only applications submitted in English will be considered.While prior medical experience is not mandatory, candidates with backgrounds in Hospitality or Customer Service are highly encouraged to apply.Apollo XCM LLC is seeking a dedicated 'Patient...
![EMAPTA](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
hace 2 meses
Join Emapta Latam: Redefine Customer Service Excellence in Outsourcing
Emapta stands at the forefront of revolutionizing outsourcing since its inception in 2010 by CEO Tim Vorbach. Built from a vision for enhanced control and transparency in outsourcing, Emapta redefines the industry by empowering businesses to effortlessly build dedicated offshore teams worldwide. Beyond sourcing talent, Emapta nurtures comprehensive solutions with premium office spaces, legal and HR support, and cutting-edge IT infrastructure. What truly distinguishes Emapta is their commitment to empowering clients with full day-to-day management of their offshore teams, seamlessly integrating them into their business culture. With over 7,000 employees across 18 offices in 6 countries, Emapta caters to a diverse clientele, offering agile, personalized outsourcing solutions tailored to every business need. Join Emapta and experience above-market compensation, career growth, and a supportive work environment where you can thrive and make a global impact from home.
The Heartbeat of Customer Care: Your Role in Emapta's Outsourcing Success
Be part of our client’s team as a Customer Service Representative. Respond promptly to customer inquiries via phone, email, and live chat. Handle complaints effectively, provide accurate product information, and process orders. Maintain professionalism in all interactions and follow company communication guidelines.
Shift: 6 DAYS A WEEK (rotating shifts) | 2:00 am to 11:00 am / 6:00 am to 3:00 pm
Work setup: Onsite, Bogota/Medellin
Customer Delight: Your Daily Duties as a Service Representative
- Respond promptly to customer inquiries via phone, email, and live chat.
- Handle and resolve customer complaints effectively and empathetically.
- Provide accurate information on products, orders, shipping, and policies.
- Process orders, returns, and exchanges in accordance with company policies.
- Escalate complex issues to the appropriate department or supervisor.
- Maintain professionalism and a positive demeanor in all customer interactions.
- Follow communication procedures, guidelines, and policies.
Requirements
Skills Snapshot: What It Takes to Thrive at Emapta
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proven customer support experience or as a Customer Service Representative.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency in computer navigation and typing skills.
- Experience with CRM systems and practices.
- Bachelor's degree in any field.
- Tech Stack: Microsoft Office
- Plus: Experience in BPO preferred.
Benefits
Beyond the Desk: Perks That Set Emapta Apart
- Work-Items (laptop, mouse, and headset)
- Indefinite term type contract.
- 5 extra days of vacation leave (20 in total) that could be monetized.
- Direct exposure to clients.
- Career growth opportunities.
- Diverse and supportive work environment.
- Prime Office Locations - Bogotá and Medellin.
- Up skilling: Emapta Academy
Welcome to Emapta Latam
Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 720 clients worldwide and a team of nearly 7,400 talented professionals, Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported.
#EmaptaExperience