Customer Care Representative
hace 2 meses
Position Overview
Why Choose Teleperformance?
With operations in over 91 countries, Teleperformance stands as a global leader in customer experience management. Recognized by Great Place to Work as one of the top employers worldwide, we are committed to continuous innovation and exceeding expectations.
Are you prepared to join an exceptional team?
Key Responsibilities
What will you do as a Customer Care Representative?
- Address all customer inquiries with professionalism.
- Deliver outstanding customer service by actively listening and responding effectively.
- Handle sensitive customer information with the utmost confidentiality.
- Strive to resolve customer issues during the first interaction by being proactive, patient, and understanding.
Required Qualifications
Who are you?
- Proficient in English (80%) and Spanish.
- An empathetic, responsible, and proactive individual.
- Capable of multitasking and adept at problem-solving.
- Possess at least one year of experience in sales within the digital marketing sector.
Benefits Include:
- Competitive salary.
- 42-hour work week.
- Two days off per week.
- Performance-based bonuses.
- Opportunities for professional growth.
- Comprehensive training programs.
- Long-term employment contracts.
- Career advancement initiatives.
- Employee support fund.
- Community engagement programs.
Join us in connecting with diverse cultures and become part of the world's largest interactions team.
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