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Operations Assistant

hace 3 meses

Bogota, Colombia Somewhere A tiempo completo
This job posting is only applicable to Latin American candidates residing within Latin American regions.

Position: LatAm Operations Assistant (Marketing Emphasis)

Working Hours: Mon to Fri, 8:00 AM-4:00 PM PT

Salary Range: $1,200 - $1,700 per month

About the job:

We are seeking a Shopify/Operations Admin or Manager to help handle many of the day-to-day tasks related to running our company. This role requires a proactive individual who can efficiently manage orders, optimize our Shopify store, and assist with customer service and marketing efforts.

Duties and Responsibilities:

  • Monitor daily orders and relay information to our fulfillment staff.
  • Manage and update Shopify product listings, including product titles, descriptions, and images.
  • Optimize website design and user experience to increase conversion rates through research and analysis.
  • Respond to customer inquiries and resolve issues related to online orders and products.
  • Assist with marketing tasks such as writing blogs, sending physical mailer campaigns, and launching sales campaigns.
  • Build and manage sales and marketing lists (e.g., first-time customers, repeat customers, eBay customers, abandoned checkouts, cold leads).
  • Help clean up our database/CRM.
  • Conduct outreach via email, SMS, and marketing mailers.

Requirements:

  • 1-3 years of experience with Shopify.
  • Basic experience with marketing tasks.
  • Strong organizational and communication skills.
  • Ability to conduct research projects to optimize website performance.
  • Basic knowledge of database/CRM management.
  • Proficient in email and SMS marketing tools.
  • Detail-oriented with strong problem-solving skills.

Preferred Qualifications:

  • Experience with inventory tracking software.
  • Ability to perform basic level research projects.
  • Familiarity with user behavior analysis and plug-in solutions.