Medical Intake
hace 1 mes
This is a remote position.
Schedule: Monday-Friday, 8:30am-5:00pm with 30 mins unpaid lunch (10:30am - 7:00pm Colombia Time) (7:30 PM to 4:00 AM Manila Time)Responsibilities:
- Answering incoming calls which is approximately 40 to 50 calls a day.
- Addressing patient questions or concerns.
- Gathering personal information such as name, age, contact details, and insurance information.
- Recording medical history, including past illnesses, surgeries, medications, allergies, and family health history.
- Documenting current symptoms and health concerns.
- Verifying insurance coverage and eligibility.
- Entering collected information into the healthcare facility’s e-clinical work (ECW) system.
- Coordinating with other healthcare providers to ensure the patient's information is accurately conveyed
- Scheduling appointments
- Scheduling procedures and surgery
- Doing general medical office work and getting to know the tasks of a medical office
Requirements
- Minimal to Zero accent.
- Excellent English communication skills.
- Experience working with US clients.
- Experience in EHR/EMR tools.
- Background in E-clinical Works (ECW) is highly preferred but not required.
- At least 2 years of experience in healthcare account or medical field.
- Capable of handling heavy phone calls.
- Must be a leader, dedicated, and responsible
- Strong attention to detail and organization skills
Benefits
- Permanent work-from-home
- Immediate hiring
- Steady freelance job
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