Claims Processing Specialist
hace 2 semanas
Elevate Your Career in the Legal Field with Emapta
At Emapta, we are at the forefront of providing exceptional legal services, dedicated to advocating for clients and achieving significant results. Our firm is recognized for its unwavering commitment to justice, having successfully secured substantial compensation for clients across various legal areas, including property insurance and personal injury. We pride ourselves on creating a supportive and dynamic workplace that nurtures professional growth and development.
Role Summary
As a Case Opener, you will play a pivotal role in managing insurance claims from inception to resolution. Your responsibilities will encompass client engagement, evidence collection, and collaboration with legal professionals to ensure effective case handling. Your contributions are vital in pursuing justice and optimizing outcomes for our clients.
Key Responsibilities
- Initiate claims with relevant insurance providers, ensuring precision and promptness.
- Document and verify all necessary information for claim submissions to streamline the legal process.
- Conduct initial client interviews to gather critical case details.
- Maintain accurate records of client information within the firm's case management system.
- Draft and dispatch Letters of Representation to pertinent parties, including insurers and opposing counsel.
- Monitor and document responses to Letters of Representation and update case files accordingly.
- Request and gather necessary evidence, such as video footage and police reports, to support claims.
- Organize and maintain comprehensive records of all collected evidence for easy access by legal teams.
- Follow up on liability assessments with insurance adjusters and other stakeholders.
- Communicate updates regarding liability status to attorneys and provide necessary documentation.
- Verify insurance policy limits with relevant insurers and ensure accurate documentation in the case management system.
- Collaborate closely with attorneys and paralegals to ensure cohesive case management.
- Engage with clients, providing updates on their claims and addressing any inquiries.
Qualifications
- Proficient in English (C1 - C2 level).
- Prior experience in a legal environment, particularly in Personal Injury.
- Understanding of claim initiation and client intake processes.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Capacity to manage multiple priorities in a fast-paced setting.
- Familiarity with legal case management software and Microsoft Office Suite.
Additional Benefits
- Standard five-day work week promoting work-life balance.
- Provision of necessary work equipment (laptop, mouse, headset).
- Job security through an indefinite term contract.
- Generous vacation policy with monetization options.
- Direct client interaction for enhanced professional experience.
- Opportunities for career advancement and skill development.
- Supportive and diverse workplace culture.
- Access to Emapta Academy for continuous learning.
- Comprehensive medical coverage for employee well-being.
About Emapta
Emapta is a leader in personalized outsourcing solutions, committed to transforming the landscape of global business operations. With a focus on excellence and innovation, we empower organizations to thrive through tailored support and seamless integration. Our dedication to fostering a positive work environment is reflected in our extensive client base and talented workforce. Become a part of our journey and contribute to our mission of delivering exceptional service.
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