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Customer Success Onboarding Specialist
hace 3 meses
Descripción del empleo
Dar seguimiento a los especialistas premium de ONB a FAR a traves de llamadas y capacitarlos mensualmente incentivando el uso de las herramientas de la plataforma. (Virtual o presencialmente )
Requisitos
Orientación a resultados Experiencia mínima de 1 año en el área comercial Experiencia mínima de 1 año en servicio al cliente Conocimiento en capacitación al cliente en plataformas y uso de servicios Capacidad de mantener contacto con la cartera asignada Conocimiento en protocolos de PQR y servicio al cliente Idealmente, conocimiento en herramientas para garantizar un proceso de calidad constante (HUBSPOT - AIRCALL - MEET- MOVIL CORPORATIVO) Capacidad de cumplir con los objetivos semanales y mensuales establecidos por la compañía Orientado a excelencia operativa.
Información adicional
Rango Salarial base de 1.. a 1.. con base en experiencia + comisiones y bonificaciones por cumplimento
Día de cumpleaños compensatorio
Trabajo en modalidad híbrida
Bonos de alimentación people pass
Medicina pre-pagada al sexto mes
Plan de opciones sobre acciones
Beneficio de educación para idioma inglés
Plataformas de educación continua y descuentos con empresas
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