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Bilingual Office Assistant for American Pet Care Company - Remote Position in Colombia
About Us: Sitter4paws is a fast-paced, pet-loving company providing in-home pet sitting and dog walking services across Los Angeles and Orange County. We pride ourselves on delivering high-quality, reliable, and compassionate care to thousands of pets and clients, and we're looking for a sharp, organized, and responsive Office Assistant to help keep our operations running smoothly.
About the Role:
The Office Assistant plays a vital role in the daily flow of our business. You'll be the first line of communication between our clients, sitters, and office team — ensuring messages are answered quickly, bookings are handled efficiently, and the daily schedule is monitored and supported. If you're fluent in English, a fast typer, an expert multitasker, and passionate about working with both people and animals (behind the scenes), this may be a perfect fit
Ideal Candidate Has:
- Excellent written and verbal communication skills
- Fast and accurate typing with the ability to multitask in a fast-paced environment
- Strong organizational skills with attention to detail and follow-through
- Prior experience in customer service, administrative support, or remote office coordination (pet industry experience is a plus)
- Comfort with tools like Gmail, Google Spaces, Yelp Hub, Aircall, GroupMe, and More
Key Details:
Position: Part-time to start, with the goal of moving into full-time.
Salary: $5.00 USD/Hour.
Location: Remote From Home (Colombia only)
Hours: Must work on Pacific Time (PT) hours.
Training: Primarily during weekdays, daytime.
Post-training: Must also have evening and weekend availability.
Business Hours: 7:00 AM – 8:00 PM PT.
Holiday Work: Must be available for major U.S. holidays (including Christmas and New Year's).
Requirements:
Fluent in spoken and written English
Prior pet care experience (pet-sitting, dog walking, veterinary work, etc.).
Quiet, professional home workspace (no background noise or interruptions).
Strong customer service, sales, and organizational skills.
Ability to handle high volume calls, emails, and chatbot inquiries quickly and professionally.
Additional Information:
This is a remote position, and all work will be done from home.
Interviews will be conducted via ZOOM.
We are only considering candidates who can start immediately.
If you love working with animals and have the required qualifications, we'd love to hear from you
Job Types: Full-time, Part-time
