Employee Service Analyst
hace 2 días
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Job Description
Job Summary
This position supports the Human Resources Service Center.
Responsibilities
- Ensures that OSHA recordkeeping and Auto reporting requirements are adhered to.
- Prepares and/or coordinates information for internal and external contacts.
- Interacts with all levels of management and medical providers.
- Handles confidential and sensitive information tactfully and with discretion.
- Prepares for additional responsibilities within the HR Service Center.
Qualifications
- Experience and ability to communicate with people in English, preferred but not required six months general office support or call center experience, in a fast paced office environment.
- Possesses strong customer service skills and professionalism
- Ability to interact with all levels of management, both internally and externally clients
- Detailed documentation and accurate records maintenance
- Team player with strong interpersonal skills and concise written and verbal communication skills
- Strong analytical, problem solving, basic research and time management skills
- Demonstrated ability to manage multiple tasks under minimal supervision with high attention to detail
- Working knowledge of DOT regulations and OSHA regulations – Preferred
- Working knowledge or Microsoft Office (Word, Excel and Access), database systems and Adobe – Preferred
- Ability to type 30 wpm - Preferred
- Answer calls
Requirements
- Work On Site (Tranvia Medellin)
- English Proficiency Writing and Speaking (Advance)
- Grade 8
Employee Type
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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