Customer Service Representative
hace 1 semana
Are you a bilingual professional with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills truly make an impact?
If so, we want you to join our team as a Customer Service Representative.
You'll play a key role in assisting patients and clients across the U.S., providing compassionate, professional support over the phone and ensuring every interaction leaves a positive impression.
Key Responsibilities
- Handle inbound and outbound calls for inquiries, appointments, and patient reactivation.
- Provide bilingual support (English and Spanish) with professionalism and care.
- Document call details accurately and follow up to ensure resolution.
- Collaborate with a supportive team to meet daily goals.
Qualifications
- Fluent in English (C1 or higher) and Spanish with excellent communication skills.
- Call center experience preferred but not required; training will be provided.
- Healthcare or dental experience is a plus but not mandatory.
- Immediate availability preferred.
- Must have a computer, headset, and reliable internet connection.
What We Offer
- Competitive pay based on experience and communication skills.
- Growth opportunities in a fast-expanding organization.
- Supportive bilingual work environment where your contributions are valued.
If you're ready to grow your career, use your language skills, and make a real difference in patients' lives, apply today and join our dedicated, dynamic team.
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