Customer Service Representative

hace 3 días

Medellín, Antioquia, Colombia Lume A tiempo completo US$40.000 - US$80.000 al año

Are you a bilingual professional with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills truly make an impact?

If so, we want you to join our team as a Customer Service Representative.

You'll play a key role in assisting patients and clients across the U.S., providing compassionate, professional support over the phone and ensuring every interaction leaves a positive impression.

Key Responsibilities

  • Handle inbound and outbound calls for inquiries, appointments, and patient reactivation.
  • Provide bilingual support (English and Spanish) with professionalism and care.
  • Document call details accurately and follow up to ensure resolution.
  • Collaborate with a supportive team to meet daily goals.

Qualifications

  • Fluent in English (C1 or higher) and Spanish with excellent communication skills.
  • Call center experience preferred but not required; training will be provided.
  • Healthcare or dental experience is a plus but not mandatory.
  • Immediate availability preferred.
  • Must have a computer, headset, and reliable internet connection.

What We Offer

  • Competitive pay based on experience and communication skills.
  • Growth opportunities in a fast-expanding organization.
  • Supportive bilingual work environment where your contributions are valued.

If you're ready to grow your career, use your language skills, and make a real difference in patients' lives, apply today and join our dedicated, dynamic team.

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