B2B Customer Service Executive

hace 2 días


Bogota KI Colombia Kaplan A tiempo completo US$35.000 - US$60.000 al año

Job Title 

B2B Customer Service Executive

Job Description

We are looking for a B2B Customer Service Executive to support our operations in the Brazilian market. The selected candidate will be responsible for processing international student enrollments, maintaining the student database, managing invoices, and providing high-quality support and guidance to partner agencies, students, and internal teams.

Main Responsibilities:

  • Manage student enrollments in our schools located in the United States, Canada, Europe, and other destinations.

  • Support the B2B Sales Team in Brazil in meeting its sales goals.

  • Build and maintain strong relationships with international partner agencies.

  • Provide prompt and effective assistance regarding visas, payments, and student arrivals.

  • Ensure efficient, proactive, and friendly customer service to both agencies and internal teams.

Requirements:

  • Bachelor's degree or equivalent education.

  • Excellent communication and organizational skills.

  • Strong attention to detail and commitment to service excellence.

  • Fluent in English. (Only)

  • 1 to 2 years of experience in customer service or similar role

  • Location: 100% on-site in Bogotá D.C. – Torre Sigma

  • Schedule: Monday to Friday, from 7:00 a.m. to 4:00 p.m.

Additional benefits: 20 vacation days per year, professional growth program, additional medical coverage, gym membership access, free English classes, flexible remote work options after achieving KPIs, and 2-week intensive training in systems, product knowledge, and sales techniques.

At Kaplan, we believe education transforms lives. Join our international team and be part of a company that connects people, cultures, and opportunities around the world.

Location

Bogotá, COL

Employee Type

Employee

Job Functional Area 

Sales

Kaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.



  • Colombia Service Technologies Inc A tiempo completo

    Service Technologies S.A. is a leader in the Service Industry and still growing and we are looking for someone like you to be Service Technologies next great addition as a **Customer Service Representative (Bilingual)**. - Answering incoming calls from potential & current customers - Respond to inquiries about products and services - Data entry to enter...


  • Colombia Service Technologies Inc A tiempo completo

    Service Technologies S.A. is a leader in the Service Industry and still growing and we are looking for someone like you to be Service Technologies next great addition as a **Customer Service Representative (Bilingual)**. - Answering incoming calls from potential & current customers - Respond to inquiries about products and services - Data entry to enter...


  • Bogota, Colombia Kaplan International A tiempo completo

    **Key Job Responsibilities** - Handle enrolments (bookings) to KLG schools in the US, Canada, United Kingdom, Ireland, Germany, France and Switzerland) - Support the B2C and B2B Sales Team based in Brazil to achieve sales target for the market - Maintain student database and student arrival pipeline - Provide prompt advice and support to student inquiries...


  • Colombia, Huila Swivelt Sdn Bhd A tiempo completo

    **Job description**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records...


  • Bogota, Colombia Amazon - Global Customer Service A tiempo completo

    This position is open for people that Lives across Colombia and who are willing to work Virtually. BASIC QUALIFICATIONS Preferred Qualifications: - Located at Colombia and have citizenship or legal open condition work permit. - Have 85% English level or higher. - Have (or be able to obtain) High Speed Internet (10 MGB download / 3MBG upload or better). -...


  • Bogota, Colombia Career Shepherd A tiempo completo

    _**Please submit your CV in English**_ **Work Hours**: 8 AM - 4 PM EST; Monday - Friday **Salary**: 900-1500 USD/month **Duties and Responsibilities**: - Manage communications. - Build strong working and strategic relationships with clients, acting as the point of contact for current services as well as future opportunities. - Work closely with the...


  • Bogota, Colombia DEUNA A tiempo completo

    **About us: DEUNA, a rapidly growing SaaS startup, is revolutionizing the e-commerce landscape in LATAM by solving the most pressing challenges faced by businesses today:customer conversion, payment acceptance, and fraud prevention with a single integration. With a recently announced $30M USD Series A funding, we operate in 5 LATAM countries and are on the...


  • Bogota, Colombia REsimpli A tiempo completo

    We are a pioneering SaaS company transforming the real estate industry with our innovative technology solutions. We’re seeking a dynamic Customer Support Executive to bolster our growing team and deliver superior service to our valued clients. **Responsibilities**: 2. Run interactive software demos, showcasing our product’s unique benefits. 3. Log,...


  • Bogota, Colombia Polymath Ventures A tiempo completo

    **Acerca de Autolab**: Autolab es un emprendimiento de alto crecimiento en el sector automotriz. A través de una plataforma tecnológica, ofrecemos a nuestros clientes finales un servicio de reparación de vehículos confiable, asequible y con gran servicio. Todas las reparaciones son realizadas por una red de talleres independientes que se asocian con...


  • Colombia Hire Latam LLC A tiempo completo

    _**HireLatam is a premier recruitment agency that connects exceptional talent in Latin America with outstanding opportunities in the United States. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in...