Onboarding Specialist

hace 2 días

Medellín, Antioquia, Colombia Talentek By Hubtek A tiempo completo US$50.000 - US$70.000 al año
Description:

Talentek by Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services.

We have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.

As a Onboarding Specialist, some of your responsibilities are but are not limited to:

  • Ensure client expectations are met and exceeded regarding product onboarding (Implementation), training, and product support prior to
  • the Go Live, making sure that all new accounts go live successfully by providing the knowledge and expertise in specific subjects.
  • Sustain a positive team environment and display high levels of motivation.
  • Actively ensure continuous improvement in the team by gathering proper feedback, helping standardize the Onboarding process across department employees, as well as providing recommendations on procedure enhancements when identified.
  • Promote effective communication throughout all levels of the Operations Team function and escalate any red flag to the Onboarding Lead for proper management.
  • Verify and improve the quality of products by accurately reporting bugs and providing quality assurance support.
  • Understand the language/terms/jargon in your area of expertise. Not only answer how things are done but why.
Requirements:

What would help you succeed:

  • Believe and love what you do.
  • Sense of Urgency.
  • Discipline.
  • Responsible.
  • Good customer service skills.

Minimum requirements:

  • Studies: International Business, Business Administration, Industrial Engineering, or any other logistics-related degree.
  • Experience: 1 year of experience with Freight Brokerages, Logistics, and SAAS-based applications, talking to customers and facilitating processes for them. Having experience in customer service, bilingual operations, or any related would be a plus.
  • Experience with MS Office Applications: Word and Excel, additional Computer Skills (Plus)
  • Experience with Microsoft SQL, IIS Server Manager, and Azure. Experience with accounting software: QuickBooks and Microsoft Great Plains
  • Language: Good English skills. B2+ or higher is preferred.

Perks:

  • Schedule: Monday to Friday 8:00 a.m. to 5:00 pm., following the US Calendar.
  • Contract: Permanent contract
  • Location: Remote Colombia.
  • Salary:$ After 6 months

Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?

  • Onboarding Specialist

    hace 7 días

    Medellín, Antioquia, Colombia LatamCent A tiempo completo US$36.000 - US$48.000 al año

    About the RoleHeymarket is looking for an Onboarding Specialist to manage the end-to-end implementation journey for new customers. You'll be responsible for technical setup, platform training, and strategic integration with tools like Salesforce, HubSpot, and Aircall. This is a remote role for Latin America-based professionals with strong English skills and...

  • Sales Support Specialist

    hace 1 semana

    Medellín, Antioquia, Colombia Neowork A tiempo completo $30.000.000 - $60.000.000 al año

    NeoWork is seeking a Sales Support Specialist to provide operational and administrative support to the Inside Sales Department. This role ensures that the sales process runs efficiently from the first client interaction through the early stages of the pipeline. Acting as the operational backbone of the team, the Sales Support Specialist focuses on sales...

  • Virtual Card Specialist

    hace 2 semanas

    Medellín, Antioquia, Colombia Tipalti A tiempo completo US$40.000 - US$80.000 al año

    Virtual Card Payment Processing SpecialistThe Payment Processing specialist is part of a growing global team focused on increasing revenue by onboarding suppliers to accept and receive virtual card payments. This role includes outreach to vendors via phone and email to gather information about payment capabilities and document clear instructions for payment...

  • Revenue Recovery Specialist

    hace 1 semana

    Medellín, Antioquia, Colombia Pharmbills A tiempo completo US$40.000 - US$60.000 al año

    Recover Revenue. Restore Care.Location:Medellín, remote Your ImpactRevenue keeps healthcare running. As a Revenue Recovery Specialist at Pharmbills, you'll help U.S. healthcare providers reclaim underpayments, resolve denials, and improve reimbursement processes — so providers can focus on patients while the financial side is handled precisely. Because...

  • Tipalti | Virtual Card Supplier Enablement Specialist

    hace 2 días

    Medellín, Antioquia, Colombia SD Solutions A tiempo completo US$60.000 - US$120.000 al año

    On behalf of Tipalti, SD Solutions is looking for a talented Virtual Card Supplier Enablement Specialist to step onto a fintech unicorn rocketshipThe Supplier Enablement specialist is part of a growing team focused on increasing revenue by onboarding suppliers to accept and receive virtual card payments. This role includes outreach to vendors via phone and...

  • Project Implementation Specialist

    hace 6 días

    Medellín, Antioquia, Colombia Hatch A tiempo completo $22.092.932 - $30.000.000 al año

    Requisition ID: 96932Job Category: EngineeringLocation: Medellin, Antioquia, ColombiaJoin a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering...

  • Project Implementation Specialist

    hace 2 días

    Medellín, Antioquia, Colombia Hatch A tiempo completo US$480.000 - US$720.000 al año

    Requisition ID: 96932 Job Category: Engineering Location: Medellin, Antioquia, Colombia  Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work...

  • Real Estate Specialist

    hace 4 días

    Medellín, Antioquia, Colombia Inside Out A tiempo completo US$8 - US$10

    ** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT." PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH" JOB TITLE Real Estate SpecialistJOB IDKRISDJ1INDUSTRYReal Estate LOCATIONLATAM preferred (Bilingual)JOB STATUSFull...

  • 1405- Senior IT Support Specialist

    hace 4 días

    Medellín, Antioquia, Colombia SOFTGIC S.A.S. A tiempo completo US$40.000 - US$80.000 al año

    Este es un puesto de trabajo remoto. At Softgic, we work with the most talented individuals—those who create, those who love what they do, and those who give 100% because that's our #Coolture. Join us in our mission to make life easier through technology and become part of our team as a Senior IT Support Specialist. Responsibilities: ● Act as the...

  • Office Support Specialist

    hace 1 semana

    Medellín, Antioquia, Colombia Sombra A tiempo completo $40.000 - $80.000 al año

    TheOffice Support Specialistplays a key role in ensuring the smooth operation of our office in Medellín, Colombia.This position involves administrative tasks, logistical coordination, procurement support, and the efficient maintenance of daily office operations.We are looking for aproactive, organized, and detail-orientedprofessional with excellent...