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Case Manager
hace 2 semanas
"**Job Title: Case Manager**
**Overview: **
We are seeking a dedicated and empathetic Case Manager to join our team. The ideal candidate will assist in coordinating medical services for our clients, managing medical records, and navigating insurance claims. Strong communication skills and computer proficiency are essential for this role. Prior experience in the legal industry is preferred.
**R*
• Opening and organizing client files in File vine
• Requesting necessary information from clients to facilitate claims
• Handling all necessary documents at the outset of cases, such as letters of representation
• Assisting clients with property damage claims
• Conducting thorough case investigations, which may include ordering police reports, contacting nearby businesses for surveillance footage, gathering witness statements, and other investigative activities.
• Conducting third party limit research
• Managing medical billing and records requests
• Compiling Demand Exhibits
• Performing balance verifications
• Negotiating medical liens with healthcare providers and health insurance companies
**Requirements: **
** Minimum of 2 years of relevant experience. *
**Attention to Detail**:
Personal injuries experience
- The ability to meticulously manage and review client information, documentation, and case details. This skill is crucial for ensuring the accuracy of records, identifying any inconsistencies, and adhering to protocols and procedures.
**Organized**:
- Exceptional organizational skills are necessary for managing multiple cases concurrently, maintaining accurate and up-to-date case files, and ensuring that all required documentation and follow-ups are completed in a timely manner.
**Liability Awareness**:
- Understanding the legal and ethical responsibilities involved in case management. This includes being aware of potential liabilities, ensuring compliance with laws and regulations, and maintaining confidentiality and professional boundaries to protect both the clients and the organization.
**Communication Skills**:
- Strong verbal and written communication skills are vital for effectively interacting with clients, healthcare providers, legal professionals, and other stakeholders. This includes the ability to clearly explain processes, convey complex information in an understandable manner, and document case notes accurately.
**Client-Facing**:
- The capability to interact directly with clients in a professional and empathetic manner. This involves assessing client needs, providing support and guidance, and building rapport and trust. A client-facing case manager must handle sensitive situations with care and professionalism.
**Quick Learner**:
- The ability to rapidly understand new information, whether it relates to client cases, changes in regulations, or new internal processes. This skill allows case managers to adapt to new challenges, efficiently incorporate new knowledge, and provide up-to-date guidance and support.
**Self-Starter**:
- Initiative and the ability to work independently. A self-starter in case management can identify client needs, prioritize tasks, and take proactive steps to address issues without waiting for direction, thereby ensuring smooth case progression
**Team Player**:
- Collaboration and teamwork skills are crucial for working with a multidisciplinary team, including healthcare professionals, social workers, and legal advisors. A team player commuicates effectively with colleagues, shares information, and works towards common goals to achieve the best outcomes for clients.
**Excellent English**:
- Proficiency in English, including grammar, spelling, and punctuation, is essential for clear and accurate communication. This includes writing reports, documenting case details, and corresponding with clients and other professionals to ensure clarity and precision.
These skills enable a case manager to provide comprehensive, client-centered care, navig"
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