Care Coordination Specialist

hace 3 días

Medellín, Antioquia, Colombia OpsArmy A tiempo completo
Job Description Care Coordination Specialist (ABA Services)

Position Type: Full-Time
Schedule: MondayFriday, 7:00 AM 4:00 PM EST
Location: Remote
Apply here:

About the Role

We are seeking a Care Coordination Specialist (ABA Services) to support ABA providers by handling daily scheduling, reschedules, family updates, and forward-looking schedule planning. You must speak fluent, neutral U.S. English and provide a warm, trustworthy presence for families receiving care.

This role demands excellent organization, high attention to detail, and strong comfort using Aloha and other scheduling systems.
Experience in ABA, autism therapy coordination, or behavioral health scheduling is a significant advantage, given the structure of ABA therapy sessions.

Spanish fluency is a strong plus.

Key ResponsibilitiesManage Deviations & Make-Up Scheduling
  • Respond quickly to day-of cancellations and changes.
  • Coordinate make-up sessions, backfills, and alternative technicians.
  • Apply provider-defined rules to prioritize rescheduling.
  • Document recovered hours with complete accuracy.
Build & Maintain Forward Schedules
  • Create weekly or monthly schedules in Aloha.
  • Verify availability from families and technicians ahead of time.
  • Identify conflicts early and resolve them promptly.
High-Quality Family & Technician Communication
  • Speak in natural, local-sounding U.S. English that builds trust.
  • Provide empathetic, supportive explanations during scheduling changes.
  • Maintain strong relationships with families and technicians.
  • Use Spanish when communicating with Spanish-speaking families (if applicable).
Organization, Documentation & Reporting
  • Update Aloha and internal tools in real time.
  • Provide daily updates to the clients CSM on scheduling health.
  • Follow SOPs precisely; offer suggestions for process improvements.
What You Bring
  • Experience in care coordination, patient scheduling, or healthcare operations.
  • ABA/autism services experience strongly preferred.
  • Exceptional organization and attention to detailaccuracy is critical.
  • Fluent, neutral U.S. English with excellent phone presence.
  • Friendly, high-energy communicator who builds trust easily.
  • Experience with Aloha or similar scheduling platforms.
  • Spanish speaking is a strong advantage.
Apply Now 

  • Customer Care Specialist

    hace 2 semanas

    Medellín, Antioquia, Colombia HRMD Solutions A tiempo completo

    Job Description:We are seeking a motivated and enthusiastic individual to join our team as a Customer Care Specialist I in the healthcare industry. As a Customer Care Specialist, you will be the primary point of contact for the patients, scheduling appointments, providing assistance, resolving issues, and ensuring a positive experience. This role requires...

  • Healthcare Specialist

    hace 1 semana

    Medellín, Antioquia, Colombia Société Anonyme A tiempo completo

    Role DescriptionThis is a full-time on-site role for a Healthcare Specialist based in Singapore. The Healthcare Specialist will be responsible for providing patient care, coordinating treatment plans, conducting patient assessments, collaborating with healthcare teams, and maintaining accurate medical records. The role requires delivering exceptional...

  • Operations Specialist

    hace 3 días

    Medellín, Antioquia, Colombia Amigo Workforce A tiempo completo

    Toronto Temp Agency, a dynamic recruiting agency in CanadaPosition: Operations Specialist (Remote)Location: Remote (Canada)Job Description:We are currently seeking a highly organized and dedicated Operations Specialist to join our team in a remote capacity. As an Operations Specialist, your primary responsibilities will include:Scheduling: Efficiently...

  • Sales Support Specialist

    hace 1 semana

    Medellín, Antioquia, Colombia Neowork A tiempo completo

    NeoWork is seeking a Sales Support Specialist to provide operational and administrative support to the Inside Sales Department. This role ensures that the sales process runs efficiently from the first client interaction through the early stages of the pipeline. Acting as the operational backbone of the team, the Sales Support Specialist focuses on sales...

  • Bilingual Patient Care Specialist

    hace 2 días

    Medellín, Antioquia, Colombia Solvo Global Careers A tiempo completo

    Puesto:Especialista en Atención al PacienteUbicación:Medellín, Colombia (CAMACOL - Cra. 63 # 49ª-31, Edificio Camacol, Barrio El Estadio. Piso 9)Modalidad:PresencialHorario:Lunes a viernes, 9:00 AM - 6:00 PMDescripción del puesto:Buscamos un Especialista en Atención al Paciente amable, entusiasta, inteligente y confiable para unirse a nuestro equipo....

  • jefe de enfermeria

    hace 2 semanas

    Medellín, Antioquia, Colombia Fresenius Medical Care A tiempo completo

    DescriptionLend direction as well as a caring attitude. Bring a smile and your vital knowledge to everyone every day. Brighten prospects for patients and your career.Connect with your goals and change liveswith Fresenius Medical Care North America.Here is your opportunity to make profound connections that make all the difference. As the global leader in...

  • Accounts Receivable Specialist

    hace 5 horas

    Medellín, Antioquia, Colombia Pharmbills A tiempo completo

    Accounts Receivable SpecialistMore Than Numbers – It's About CareLocation:Medellín, remoteWhy Pharmbills?Behind every cleared payment is a healthcare provider who can keep saving lives. At Pharmbills, we don't just process invoices—we make sure the people behind them are supported, the numbers add up, and the system runs smoothly.With 1,000+team...

  • Senior Procurement Specialist

    hace 2 semanas

    Medellín, Antioquia, Colombia Inside Out A tiempo completo US$1.800 - US$2.400

    ** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT." PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH" JOB TITLESenior Procurement SpecialistJOB IDCHRTIA2INDUSTRYInterior DesignLOCATIONLATAM (Argentina, Peru, Chile,...

  • Behavioral Health Scheduling Specialist

    hace 1 semana

    Medellín, Antioquia, Colombia OpsArmy Careers A tiempo completo

    *Job Description: Behavioral Health Scheduling Specialist (ABA Services)Position Type:*Full-Time*Schedule:*Monday–Friday, 7:00 AM – 4:00 PM EST*Apply here:About The RoleWe are seeking aBehavioral Health Scheduling Specialist*to manage therapy schedules for ABA and autism service providers. This role focuses on high-volume scheduling coordination, day-of...

  • Revenue Recovery Specialist

    hace 1 semana

    Medellín, Antioquia, Colombia Pharmbills A tiempo completo

    Recover Revenue. Restore Care.Location:Medellín, remote Your ImpactRevenue keeps healthcare running. As a Revenue Recovery Specialist at Pharmbills, you'll help U.S. healthcare providers reclaim underpayments, resolve denials, and improve reimbursement processes — so providers can focus on patients while the financial side is handled precisely. Because...