Empleos actuales relacionados con Customer Care Specialist - Medellín, Antioquia - HRMD Solutions
-
Bilingual Customer Care
hace 1 semana
Medellín, Antioquia, Colombia Sala Laboral A tiempo completoLocation: Medellín (On-site) Employment Type: Full-time (34 hours/week)About the Opportunity I am currently recruiting for an international oriented clinic in Medellín specialized in trauma recovery and whiplash injuries. We are looking for a sharp, empathetic, and fully bilingual professional to join a vibrant team providing top-tier solutions to global...
-
Care Coordination Specialist
hace 1 semana
Medellín, Antioquia, Colombia OpsArmy A tiempo completoJob Description Care Coordination Specialist (ABA Services)Position Type: Full-TimeSchedule: MondayFriday, 7:00 AM 4:00 PM ESTLocation: RemoteApply here: About the RoleWe are seeking a Care Coordination Specialist (ABA Services) to support ABA providers by handling daily scheduling, reschedules, family updates, and forward-looking schedule planning. You...
-
Healthcare Specialist
hace 2 semanas
Medellín, Antioquia, Colombia Société Anonyme A tiempo completoRole DescriptionThis is a full-time on-site role for a Healthcare Specialist based in Singapore. The Healthcare Specialist will be responsible for providing patient care, coordinating treatment plans, conducting patient assessments, collaborating with healthcare teams, and maintaining accurate medical records. The role requires delivering exceptional...
-
Customer Support Specialist
hace 6 días
Medellín, Antioquia, Colombia Roca Alliances S.A A tiempo completoCustomer Support SpecialistType: In-Office Role (Monday through Friday)Location: Medellín, ColombiaRoca Alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We provide tailored hiring solutions, ensuring the perfect match for each role. Our deep understanding of industry trends allows us to...
-
Customer Support Specialist
hace 1 semana
Medellín, Antioquia, Colombia CarbonBetter A tiempo completoLocation:Medellín, Colombia (office‐based)Schedule:Monday to Friday, between8:30 AM and 6:30 PM CT(you will be assigned a shift within this time range).About UsAt CarbonBetter, we believe what's good for the planet is good for business. We're a certified minority-owned sustainability and energy logistics company, tackling climate change from the inside....
-
Customer Service Specialist
hace 2 días
Medellín, Antioquia, Colombia Digital A tiempo completoWe are seeking a dependable and customer-focused Social Media Customer Service Associate to manage inbound customer inquiries, issue resolution, and sentiment across our social media platforms for a global audience.This role operates on Pacific Standard Time (PST), and candidates must be willing and able to work in this US time zone. The position is...
-
Customer Service Specialist
hace 2 días
Medellín, Antioquia, Colombia Digital A tiempo completoWe are seeking a dependable and customer-focusedSocial Media Customer Service Associateto manage inbound customer inquiries, issue resolution, and sentiment across our social media platforms for a global audience.This role operates onPacific Standard Time (PST), and candidates must be willing and able to work in this US time zone. The position is primarily...
-
Bilingual Patient Care Specialist
hace 6 días
Medellín, Antioquia, Colombia Solvo Global Careers A tiempo completoPuesto:Especialista en Atención al PacienteUbicación:Medellín, Colombia (CAMACOL - Cra. 63 # 49ª-31, Edificio Camacol, Barrio El Estadio. Piso 9)Modalidad:PresencialHorario:Lunes a viernes, 9:00 AM - 6:00 PMDescripción del puesto:Buscamos un Especialista en Atención al Paciente amable, entusiasta, inteligente y confiable para unirse a nuestro equipo....
-
Insurance Specialist
hace 2 días
Medellín, Antioquia, Colombia RVStaffing A tiempo completoPOSITION DESCRIPTIONAn insurance verification specialist is a healthcare professional working to ensure that patients' health care benefits cover required procedures. He contacts a patient's insurance company to verify coverage levels and works with individuals to educate them on their benefits information. He serves as a valued member of the healthcare...
-
Key Customer Development Manager
hace 2 días
Medellín, Antioquia, Colombia Colgate-Palmolive A tiempo completoNo Relocation Assistance OfferedJob Number # Medellín, Antioquia, ColombiaWho We AreColgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a...
Customer Care Specialist
hace 2 semanas
Job Description:
We are seeking a motivated and enthusiastic individual to join our team as a Customer Care Specialist I in the healthcare industry. As a Customer Care Specialist, you will be the primary point of contact for the patients, scheduling appointments, providing assistance, resolving issues, and ensuring a positive experience. This role requires experience and knowledge with the Health Industry, strong communication skills, problem-solving abilities, and a dedication to delivering excellent service.
-Full On-Site in El poblado
-Monday to Friday - Weekends off
-8 am to 5 pm
Other benefits:
- Productivity and attendance bonuses
- Loyalty bonus (every 6 months)
- Discounts in selected stores
- Growing opportunities
- Smarfit Black free (Gym membership)
- Birthday off
Responsibilities:
- Handle incoming customer inquiries via phone.
- Help with schedule requests (schedule, reschedule, or cancel appointments)
- Assist customers with service information, order placement, and issue resolution.
- Identify and escalate complex issues to the appropriate departments for resolution.
- Maintain a high level of professionalism and patient satisfaction in all interactions.
- Follow up with patients to ensure inquiries are resolved satisfactorily.
- Document customer interactions and maintain accurate records in our CRM system.
- Collaborate with other team members to improve overall customer service and satisfaction.
Requirements:
- Proven experience in a customer service or customer care role is a plus.
- Excellent verbal and written English communication skills.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in CRM software and Microsoft Office Suite.
- High school diploma or equivalent; additional education in customer service or related field is a plus.
Job Type: Full-time
Application Question(s):
- Do you live in Medellín or its surroundings?
Language:
- advanced english (Required)
Work Location: In person
