Client Success Operations Lead
hace 1 semana
Client Success Operations LeadPosition Type: Full-TimeLocation: RemoteApply here: https://operationsarmy.com/applicationAbout the RoleThe Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship management with people leadership and operational follow-through.Youll focus on client retention by monitoring account health, resolving concerns, and ensuring service commitments are met. Internally, youll guide talent through coaching, feedback, and performance alignment—helping teams understand expectations and succeed in their roles.Key ResponsibilitiesBuild and maintain strong client relationships focused on retentionMonitor account health and surface risks earlySupport talent through coaching conversations and check-insAlign team output with client expectations and service standardsOversee onboarding and transitions for new team membersTrack performance trends and operational metricsEnsure SOPs are followed and updated when workflows evolveDe-escalate concerns with clarity, empathy, and solutionsQualificationsBackground in client success, operations, or service deliveryExperience handling client concerns and long-term accountsExperience supporting or coaching team membersStrong judgment, communication, and follow-throughComfortable working in fast-paced, remote environmentsApply here: https://operationsarmy.com/application
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Remote Client Success Operations Lead
hace 4 días
Bogotá, Colombia OpsArmy Careers A tiempo completoA leading operations firm is seeking a Client Success Operations Lead to ensure client satisfaction and retention. The role involves building strong client relationships, monitoring account health, and guiding talent through coaching and feedback. Candidates should have a background in client success or operations and be comfortable working in a fast-paced,...
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Client Success Operations Lead
hace 1 semana
Bogotá, Bogotá D.E., Colombia OpsArmy Careers A tiempo completo*Client Success Operations LeadPosition Type:*Full-Time*Location:*Remote*Apply here:About The RoleTheClient Success Operations Lead*is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship management with people leadership and operational...
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Client Success Operations Lead | Bogotá | Remote
hace 4 días
Bogotá, Colombia OpsArmy Careers A tiempo completoClient Success Operations Lead | Bogotá | Remote Position Type: Full-Time Location: Remote Apply here: https://operationsarmy.com/application About the Role: The Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship...
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Client Success Team Lead
hace 1 día
Bogotá, Bogotá D.E., Colombia TTEC Digital A tiempo completoAt TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.TTEC Digital seeks a Client Success Team Lead to join our growing team. This is a hybrid work situation where you will work...
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Client Experience
hace 5 días
Bogotá, Colombia MicroSourcing A tiempo completoA leading outsourcing firm is seeking a Client Experience /Operations Manager/Customer Success in Bogotá. The role requires overseeing client management, ensuring operational growth, and handling HR administrative functions. Candidates should have a Bachelor's degree and at least 2 years of HR operations experience, along with strong communication and...
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Director, Global Customer Success Operations
hace 5 días
Bogotá, Colombia Mastercard A tiempo completo**Our Purpose** - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...
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Manager - Global Customer Success Operations
hace 5 días
Bogotá, Colombia Mastercard A tiempo completo**Our Purpose** - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...
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Client Success Manager
hace 7 días
Bogotá, Colombia Aventus A tiempo completoAre you a dynamic and proactive professional with over 5 years of experience in client management? **Aventus LLC**is seeking a talented individual to join our team as a _Client Success Manager_. As a key player in maximizing client satisfaction and engagement, you will play a crucial role in overseeing client success initiatives and fostering long-term...
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Client Operations Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia OpsArmy Careers A tiempo completoJob Description Client Operations Manager*Position Type:*Full-Time*Location:*Remote*Apply here:*About The RoleWere hiring a*Client Operations Manager*to oversee communication, performance alignment, and day-to-day operations between clients and the talent supporting them. Youll play a central role in maintaining smooth workflows, guiding talent, and ensuring...
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Client Success Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia Elevate Teams A tiempo completoThe Role: We're looking for a Talent Success Specialist to own the long-term performance, satisfaction, and retention of the Virtual Assistants (VAs) we place inside insurance agencies. This role blends people coaching, structured accountability, and problem-solving. You'll be the key link between the Virtual Assistant, their client, and our success team...